Very accommodating. They go above and beyond what you would expect when it comes to figuring out prob
lems and meeting needs. Took truck into My Auto for oil change and after hearing the noise that I was going into dealership the next day for warranty diagnosis/repair, it was recommended that I wait for the oil change in case the dealership service dept might want to inspect or analyze the oil. That is an example of caring more about what is in best interest of customer and vehicle than making money on a scheduled service appt.
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Jim was able to take my wife’s car in, and replace the alternator/battery on the same day. We were so
impressed with the friendly, efficient and excellent service we received, and her Lexus runs beautifully.
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IN and OUT! Clean environment, a great place to kick out some emails and work calls while I was waiti
ng! Got me in & out early, and all service points exceeded expectations!
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Beginning to end, my experience with Z genesis of Vancouver was great! Scott did an awesome job takin
g me through the process.
Every time I get into my 2022 Genesis G80,
Its an awesome experience in clearly the best vehicle I've ever bought and experienced.. It truly is as they say " ATHETIC ELEGANCE".
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