Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

366 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 8 days ago

Reviews


BF
Brad F.
Longview, WA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brad said everything is perfect.
This review was collected via phone interview by Customer Research Inc.

JH
Joy H.
Vancouver, WA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Joy said the staff were thorough, and kept her from buying a bad part.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Vancouver, WA
Isuzu Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Warranty Repair
I noticed a fluid leak coming from the engine compartment on my Isuzu pickup truck and it turned out to be a bad water pump. They had replaced the water pump about 10 months ago and it was covered under their warranty. Replacing the water pump in my vehicle involves a significant amount of labor. They noticed several belts that were worn that by replacing them during the water pump replacement they would only charge me for the parts. Very happy with their warranty service and noticing worn parts that could save me money by replacing during the warranty service.

JS
Jeff S.
Vancouver, WA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Always faithful. Always their best.
My Auto Repair has taken care of our cars for more than 8 years. The service has always been kind, honest and thoughtful. Matt and Omar have both been attentive, honorable, and available in getting our vehicles back to us quickly, which we rely on for our personal lives and our jobs. We get a good value in repairs, which are warranteed and that warranty is honored. We have been shown that we are in good hands and are being cared for. That trust is earned and we value that work and the honor of My Auto Repair.

AD
Armida D.
Vancouver, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Always the best it can possibly be!
I can’t thank Matt and the great mechanic team enough for all they do! Having car problems is stressful but it is so much easier with this amazing group of dedicated people. I tell everyone about the service and care I get here. There has been several instances where they truly go out of their way to be helpful!

RA
Ron A.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Ron said the customer service was okay.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Camas, WA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Mark said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
Vancouver, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tyler said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
Vancouver, WA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Ronald said the prices were too high at this business.
This review was collected via phone interview by Customer Research Inc.

TW
Tena W.
Vancouver, WA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Tena said she had some confusion with this business. She stated she thought all her sensors would be replaced and her check engine light would be off when she picked up her vehicle. They quoted her one price and when she got there, it was lower. Come to find out, they did not fix the engine light. It was still on. The staff members were great people. Jeremy was awesome and wonderful.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Vancouver, WA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Michael said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Vancouver, WA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jessica said that the place was honest, the staff was nice, they got her in and out fast and her mechanic was amazing.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Vancouver, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Todd said the employees were really professional. They handled his service well. They completed the work fast.
This review was collected via phone interview by Customer Research Inc.

PH
Philip H.
Vancouver, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Philip said the business was quick and knew exactly what to do. They gave him a discounted rate to help him out and the work looks good so far.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Vancouver, WA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Steve said that he always recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Kelso, WA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Rick said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DK
Daniil K.
Vancouver, WA
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Daniil said the staff provided good work, and he liked the service overall.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Camas, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Richard said everything went well with the service.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Vancouver, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Steve said the staff did a good job. The vehicle could not be serviced the same day due to scheduling conflicts. He stated he had to leave it overnight.
This review was collected via phone interview by Customer Research Inc.

RL
Rob l.
Vancouver, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Spoke with Rachel. She said she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 366 in total