They're about 20 miles from where I live, but won't take my vehicles anywhere else.
I've been taking my vehicles there for 4 or 5 years now Dave and his team are honest, straight forw
ard, they do great work, and their customer service is awesome. They take the time to explain everything clearly, they keep me updated on the progress. When the problem is intermittent they keep digging until they find it, and they get it right. Customer service excellence is something they take very seriously. They're the best.
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I have done business with Beaverton Toyota for many years. I find them to be well organized.
I pre-ordered my new vehicle appx 2-months in advance. It was unclear exactly when the delivery date
would be. When delivered I was given 48 hrs to pick up the car when I was previously told there was flexibility.. there seems to be none. Canceled my weekend plans at my cost to pick up vehicle. The sales process took 3.5 hours. I have Tier 1 credit and came in with over 70% down… I did enjoy working with just 1 person. Noel was great and I would work with her again. I just think that buying a car takes way too long!
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David knows his stuff and trust is very important. Been Customer for 20+ years with my 4 old cars, an
d always go back. Customer service always great from recent counter girl, don’t know her name!!
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My visit to have brakes installed on my car was one of the best repair visits I've had anywhere. Joe
really worked with me to get the most I could for my car within my limited budget. I will definitely be back for other service I know I need.
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Certainly not as expensive as dealership. So far all work has been good and lasted, no need to return
for extras. When they suggest other work you feel it is a suggestion and feel comfortable saying no. Appreciate that
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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