We bought a used 2007 Lexus RX 350. It is a replacement car for my wife. She needs its maintenance
to not be a concern of hers. It had its water pump and thermostat changed and they researched any codes that may have come up. They also pointed out future maintenance. As she drove it home after the service she said it drove smooth. All I need to know.
Joseph was very professional in handling our service appt.
He thoroughly explained our car's service
needs and explained the
details of a future need regarding slight leaking from the car's oil
system which will be addressed at our next appt.
My wife and I were treated with courtesy and professionalism.
My wife and I had the pleasure of being the customers of Carter who is the best salesman we ever had
in car sales. He was honest, knowledgeable, and helpful in all phases of our purchase. He got us an agreeable price on our trade-in car which helped in the down payment. Two days later I returned to the dealership for further assistance with a vehicle systems question and Carter was again very helpful. Overall it was a smooth process. Thanks again Carter and the whole crew at Kearny Mesa Chevrolet.
I wrote a pretty negative review of KMH on Google and would have liked to have updated it but I could
n’t do that so I am going to write a new one based on my experiences, Thursday., July 14 and Friday, July 15. Checking in for a new battery was seamless and very pleasant. I spoke to Aric about my Tucson and the importance of having a dependable, well-running vehicle. He is a great service manager. When car was done a report indicated that the engine filter and cabin did not pass manufacturer’s recommendation. Aric changed the engine filter (which was filthy) for me.
George, Customer Service Manager, called and he told me to stop by Friday. Aric checked the cabin filter which was okay so something must be wrong with the checking machine. George asked if there was anything else that bothered/concerned me about the car. (Nothing !). Then he topped off my gas tank which was so nice of him. I was really impressed with the attention and care my car received.
I gladly give KMH a higher rating than my 1st review.
I completely trust them. They ALL know their stuff, they're professional and patient - because my ca
r sometimes has weird issues. People from across the county trust their car care to Bonds and I have their business cards on me - recommending them - often - to others - especially anyone else driving my make/model. Thank you to all of the Bonds staff. Don't know what I'd do without you - don't even want to imagine!
Thank you Isaac! Had a fantastic experience with Isaac at Genesis of Kearny Mesa. The transaction pr
ocess was very fast and friendly. The GV80 is such a great quality vehicle and I have loved driving it over the past few weeks.