Took my car in and got everything fixed that I ask for in a timely matter. Very pleased! I love tha
t they send you videos of what they’re doing!
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I have been dealing with Baileys for a few years now the first place I took my car after dealing with
the dealer and the dealer let me down I was very pleased with their service and professional attitude
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My car broke down on Tryon Street and Arandas happened to be one of the closest mechanics. Boy was I
lucky. They went ABOVE AND BEYOND. They recommended a tower who was efficient and kind, and when the vehicle arrived they were able to give me a diagnostic by that afternoon, which I didn't expect as they were very busy.
They were very honest about what was wrong/ possible future problems after fixing it and gave me a full view of my options. I ended up deciding that it needed to be junked (possible head gasket on $1600 car). They were kind enough to wave the diagnostic, because of the situation. I was blown away. I never expected such a kindness. They were always a step ahead and communicated every step of the way.
I can't rave enough. I WILL NEVER GO ANYWHERE ELSE. If you need ANYTHING give them a chance. They are an honorable company.
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Scheduled an oil change and regular maintenance appointment. The staff at the front desk was very fri
endly and got done with the oil change and tire rotation service quickly. I was in and out in an hour. Also gave a honest feedback on the condition of the brakes and tires.
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Took good care of my young driver. Helped her through an anxious situation (her first flat tire/tire
replacement). Explained everything to her plainly and were very understanding and helpful.
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