I standardly don't write incredibly long reviews, but the team at Orr Hyundai absolutely earned it. I
f you are looking for a dealership that treats you like family and handles major automotive repairs with the utmost professionalism, look no further. I recently brought my 2017 Hyundai Santa Fe in for major engine work, and the experience was flawless from start to finish.
Here is why they deserve a perfect five-star rating across the board:
1. Five-Star Service (The Red-Carpet Treatment)
From the moment I pulled onto the service drive, I was greeted with a smile and a genuine willingness to help. Dealing with engine issues is incredibly stressful, but the service department immediately put my mind at ease. Hunter Tidwell was empathetic to my situation, efficient with the intake process, and made sure I wasn’t left stranded. The dealership respects your time and understands the disruption a vehicle in the shop causes to your daily life.
2. Five-Star Workmanship (Masterful Mechanics)
An engine is the heart of a vehicle, and I am incredibly picky about who works under my hood. The technicians at Orr Hyundai are clearly top-tier, factory-trained masters of their craft. The engine work on my 2017 Santa Fe was completed flawlessly. The car runs beautifully, sounds brand new, and handles exactly the way it did the day it drove off the showroom floor. No lingering noises, no fluid leaks, and no sloppy reassembly. The quality of the mechanical work is absolutely pristine.
3. Five-Star Communication (Transparent & Proactive)
We’ve all experienced shops that leave you in the dark, but Orr Hyundai sets the gold standard for communication. Hunter Tidwell kept me informed every single step of the way. I received clear explanations of the diagnostics, transparent breakdowns of the required work, and accurate timeline expectations. I never had to call and chase down an update; they were always one step ahead, reaching out via phone and text to keep me in the loop. There were zero surprises when it came time to pick up the vehicle.
The Bottom Line:
Major engine repair can easily be a nightmare, but Orr Hyundai turned it into a seamless, stress-free experience. A huge thank you to Hunter Tidwell, the brilliant technicians, and the entire management team. You have earned a customer for life, and I will be recommending you to everyone I know!
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I bought a 2023 kona the first day of May, the Air wasn't working correctly, call around to see ab
out service, Ciocca hyundai of Quakertown was the only one to get me in 7/10/23, SO happy they were able to take care of me, hopefully I want have anymore problems. Thanks again to Dana Zsido
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My husband and I went to Hunter Hyundia in Fletcher, North Carolina on Saturday, August 16th and met
with Taylor Strange due to my car being in an accident and I thought the insurance would total the car. Hunter spent a tremendous amount of time with us and we decided to buy a 2025 Kona. I put down a deposit of $5,000 and would come back either Tuesday or Wednesday to finalize the deal. I received a call on Monday, August 18th from the Insurance company who said they are not going to total the car due to the low mileage. When I told Taylor we would not be buying the car and would like our deposit back, he could not of been any nicer. If and when I decide to sell my car, I will immediately go back and see Taylor and buy the Kona. He is the best car sales person we ever worked with
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Christian was an amazing help with helping me find the right car for me! He made sure that he updated
me with information on when the car got there, helped me find suitable insurance. Overall he gave me the best information/help.
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I highly recommend this Dealership! I recently purchased a vehicle at Centennial Hyundai, Mgr Gilbert
Valenzuela and my sales assoc. Jesus Camacho are amazing, I cannot Thank them enough. I found the vehicle on their website, called for info and they invited me in to test drive. When I arrived, I was quickly greeted and the vehicle was ready. The entire process start to finish was the best car buying experience I have ever had! Mr.Valenzuela gave me a highest price for my trade, easy financing and awesome price on my new vehicle. Professional, knowledgeable, friendly and great prices. Returned & purchased a 2nd vehicle last week!
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Thank You Cedric Nicolas@Gettel Hundayii in Punta Gorda
This is the 2nd new car I bought from them.
He listened and was personal and not the average pushy sales person.
Great Car Sales Men do exist
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When you visit Dublin Hyundai/Genesis, be sure you ask for Nick Khosabas. Nick is patient, kind, know
ledgeable, has a great sense of humor, and he’s not annoying like salespeople can be. From the moment he stepped to me and asked how he could help me, unti I drove off in my “new” vehicle, it was an enjoyable partnership. If only all of our car buying experiences could be like this …
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I give Brandon Bullard a 5 Star rating on his proffesionalism in helping me purchase my first car a 2
022 Nissan Sentra ! I would recommend him over any sale agent ! Great job Brandon😁
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