Thanks Mike for getting us in even though we weren't on the schedule. Thanks for fixing all of our l
ights and doing our oil change. You guys are always so helpful and the work you do is always great. Thanks again!
So far, i know by name those I’m grateful for: Candace, Tony, Cory, and David. I’m sure there are oth
ers as well. Everyone is so helpful. They ask questions, they answer questions without making you feel dumb for asking. Candace is so unbelievably thorough in her tracking of my maintenance needs. Tony is so friendly and helpful, and is polite enough to laugh at my jokes. David is talented with auto repair tools, wow. And Cory is so fast repairing things. I could wait in the office while he replaced my tail light assembly. Usually I drop my car off the night before and pick it up after hours. I’m so lucky to have such a competent team and can trust completely.
My car needed a long (120,000 mile) servicing, and I was confident from past experience that Mark wou
ld do just that and be accountable in writing. Plus, there wasn't any surprise added things, like my concern about my steering wheel being a little wonky. It wasn't, but Mark could have done some fake "work" on it and charged me for it. He simply tested my steering wheel and said it was fine and needed nothing, to my great relief.
LBR was recommended to me by my Porsche-owner friends. They’re certified and nearly half the price as
the dealership. They’ve always provide consistent and great customer service. I highly recommend them!