Responded immediately; friendly service; realistic estimate on needed service; no attempt at upsellin
g for other services not needed; received parts in a day and completed major service in one day.
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Exceptionally professional and skilled technical services...the ultimate "Indy" go-to team
Kent and Jon have serviced our BMWs for years - an exceptional team, whose skilled currency on BMW sy
stems and software is supported by personalized customer-first collaboration. This is the THE GO-TO team for any problem on your BMW or Mercedes. I had an issue develop doing a DIY install for a complex system - Jon came to the aid, with a spot-on diagnosis and quick turn repair. What a team! In todays impersonal, sterile-like customer service environments, Jon and Kent do it right and deliver on-time, technically perfect, and cost-competitive solutions for your BMW.
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I have been a customer for many years. Nick, Joe, and his technicians are always honest, fair, and pr
ofessional. Plus they are so personable. And the vibe in the waiting room is so fun! I have recommended them to anyone who needs automobile care and will continue!
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