Car Care did it again. I brought in a sick car and they returned it running as I had hoped. They fixe
d what I wanted. They found another issue and fixed it with no extra charge that was quoted to me at first. These guys are good.
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Responded immediately; friendly service; realistic estimate on needed service; no attempt at upsellin
g for other services not needed; received parts in a day and completed major service in one day.
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Porsche Carrera 911 oil change & full car inspection
Marylin answered the phone immediately and was able to schedule an appointment the next day.
They ha
ve a nice comfortable waiting area and completed the work as scheduled. The inspection report was very thorough and fully reviewed with me. I do suggest that in the future they print the hardcopy of the report with color ink so you can see the green dots. Additionally, they text your phone so you can watch the progress of the work as it's done along with photos. It was grade 'A' service.
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Exceptionally professional and skilled technical services...the ultimate "Indy" go-to team
Kent and Jon have serviced our BMWs for years - an exceptional team, whose skilled currency on BMW sy
stems and software is supported by personalized customer-first collaboration. This is the THE GO-TO team for any problem on your BMW or Mercedes. I had an issue develop doing a DIY install for a complex system - Jon came to the aid, with a spot-on diagnosis and quick turn repair. What a team! In todays impersonal, sterile-like customer service environments, Jon and Kent do it right and deliver on-time, technically perfect, and cost-competitive solutions for your BMW.
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