I had an exceptional experience at Griffen Auto Repair Shop. I received honest auto repair service th
at exceeded my expectations. I took my Jaguar to them after an unsatisfactory visit to the Jaguar dealership in Miramar, I found the dealership's service department to be misleading and untrustworthy. They claimed there was a crankshaft main oil seal leak and provided me with expensive verbal estimates that did not include all the costs. It was obvious what they were attempting, and worst part of all, I could not trust their words or service.
When I brought my car to Griffen Auto Repair, they thoroughly checked it and determined that the issue was not what the dealership had diagnosed. Instead, it was an oil panel leak, and the main crankshaft seal was not the problem at all. Dwain from Griffen Auto Shop was fantastic; he kept me informed throughout the entire process.
What I appreciated most was their honesty. They were upfront about any issues and addressed them without charging me extra or trying to squeeze more money from me. The professionalism and quality of care I received were remarkable. From now on, I will only take my Jaguar to Griffen Auto Repair for maintenance, except when it is still under warranty. Thank you, Dwain and Talon, for your incredible automotive skills and service. You both are true champions when it comes to taking care of vehicles. I will return for all my Jaguar maintenance and service needs.
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I've been using royalty automotive since moving to rochester and was really apprehensive about gettin
g a new mechanic, however i have had nothing but great things to say about them(mechanics and front desk)since. I've used them on several occasions since getting a used Volvo a few years ago and every job they've done for me has been fast, reliable and the cost is definitely not something I can complain about.....I highly recommend them if your looking for an honest mechanic!
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Don't waste your time with any other Euro repair shop. Seriously
I took my Audi A4 to a different Euro Shop and was gave an astronomical quote to do a motor swap. I f
elt like they really just didn't want to do the job. I then had it towed to Twin City Euro and immediately got great service from Jacob from start to finish. They were glad to do the motor swap $3,000 cheaper than the previous shop. Had it towed the same day I first spoke to Jacob (not in the schedule) and they had it done in 4 days. Not to mention it was dropped off the day before the 4th of July holiday .The technician worked overtime and was extremely knowledgeable and efficient. Jacob kept me up to date with the progress and I have to say they will have my business from here on out. I recommend anybody that needs Euro car repair to check these guys out. Night and day difference to the competition. Thank you guys. I can't tell you how happy I am with the service and quality of work.
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These guys know BMWs. Initially when i called to have my car sent to them they were on top of everyth
ing. When they got my car, the young man at the service desk explained everything to me in simple terms. It's taking some time but they are worth the wait.
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Great service and very knowledgable about vehicles. Also like the way they email you your service rec
ord and keep it all organized for you. Definitely will return.
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AutoHaus did a bumper to bumper review of a car I was considering purchasing
They did an extremely thorough review, free of charge, on a car I was considering purchasing. Picture
s were taken to substantiate their recommendations of service and repairs. Jim provided cost estimates of these services without any pressure to have them done and helped prioritize the maintenance items.
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