10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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He was so helpful and knowledgeable, Very polite and professional. Thanks for
your help he stayed on phone with me until I received all the requested documentation, I needed to register my car and a new state.
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Excellent customer service provided by Garrett Ames
Garrett has provided excellent customer service today. He had created great customer experience. He a
nd other service advisors before him are the reasons that I come to this dealership to service my vehicle instead of the Plano location.
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Zeid provided great customer service while in process of buying car.
We were in parking lot of Hyundai trying to find a body shop (didn't know Hyundai Mesquite didn't hav
e one). Armando came out and asked problem and when found out, said he would try to find us some numbers for body shops.
In the mean time we decided to look at vehicles because we had considered trading both cars in for one anyway.
Zeid was so patient and helpful. We ended up finding a car we liked. Zeid was very good at helping us navigate some the challenges we had since we were not prepared to buy a care.
I have purchased two vehicles from this dealership I can personally say they are the very best dealer
for me and my salesman Bob Leigh-Manuell has my 5 star rating and finance department made our experience worth the trip to buy our new car and after we were almost finished the manager came out and congratulated us on our new car purchase and told us if we had any issues his door was always open I really professionalism we got there yesterday Thank you for very enjoyable purchase
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I am very satisfied with Freeman Hyundai. Communication with the Service Adviser Stephen via text wa
s easy and I always got a reply back via text. The work requested was done in a timely manner and to my satisfaction.
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