AR

Adam Ritch

Service Advisor

Mike White Ford of Coeur d'Alene

Overall Rating

4.6

(270 reviews)

69

Reviews of Adam Ritch

LG

LINDA G.

Spirit Lake, ID

Ford F350

04/01/2023

Verified Customer

9

Category: Service

Fast turn around

Easy process and great service

Haley B. from Mike White Ford of Coeur d'Alene responded on 04/03/2023 08:21 AM

Thank you so much for your kind words, Linda! We are so glad to hear that you had an easy process and great service. We strive to provide the best customer experience possible and are thrilled that we were able to do that for you. We appreciate your business and hope to see you again soon!

Employees worked with

Service Advisor

Verified Customer

Saint Maries, ID

Ford F350

03/06/2023

Verified Customer

10

Category: Service

had great service

the service was great

Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 05:01 PM

Anonymous, thank you for the great review! We will pass your kind words along to our team. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

Service Advisor

Verified Customer

Coeur D Alene, ID

Ford Super Duty F-550 DRW

02/27/2023

Verified Customer

10

Category: Service

.

.

Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:49 PM

Anonymous, thank you for the 5 star review! We look forward to serving you again in the future at Mike White Ford of Coeur d'Alene.

Employees worked with

Service Advisor

Verified Customer

Airway Heights, WA

02/16/2023

Verified Customer

10

Category: Service

Great Company

Mike White always does superior work for us and very quick.

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/22/2023 10:47 AM

Anonymous, thank you for the great review! We look forward to serving you again in the future.

Employees worked with

Service Advisor

Verified Customer

Coeur D Alene, ID

Ford Expedition EL

02/10/2023

Verified Customer

10

Category: Service

Excellent Service

Excellent Service From Adam and The Crew

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 09:24 AM

Anonymous, thank you for the excellent review! We'll be sure to pass along your kind words to Adam and the team! Thank you for choosing Mike White Ford!

Employees worked with

Service Advisor

Verified Customer

Coeur D Alene, ID

Ford Expedition EL

01/26/2023

Verified Customer

10

Category: Service

.

Excellent.....

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/26/2023 02:21 PM

Anonymous, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford!

Employees worked with

Service Advisor

JB

JAMES B.

Post Falls, ID

12/30/2022

Verified Customer

10

Category: Service

recall service

service was great,lways is. everyone is super nice and friendly, was in and out
judy b

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:54 PM

Judy, thank you for the great review! We're so grateful that you choose to come to Mike White Ford.

Employees worked with

Service Advisor

VG

VERNON G.

Post Falls, ID

Ford F450

12/21/2022

Verified Customer

10

Category: Service

Outstanding

Best ford dealer I have ever worked with!!

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/21/2022 02:51 PM

Vern, thank you for the outstanding review! We're always glad to see you and to have the opportunity to serve you!

Employees worked with

Service Advisor

KN

KATHRYN N.

WA

12/01/2022

Verified Customer

10

Category: Service

Service

This was the first time for service here and I was impressed with how helpful the service desk was.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:13 AM

Kathryn, welcome to the family! Thank you for giving us the opportunity to serve you. We hope to have the opportunity again!

Employees worked with

Service Advisor

Verified Customer

Airway Heights, WA

Ford F350

11/21/2022

Verified Customer

10

Category: Service

Awesome

Mike White always does amazing work.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:17 AM

Anonymous, thank you for the awesome review! We're grateful that you chose Mike White Ford!

Employees worked with

Service Advisor

CC

CASSIE C.

Athol, ID

11/12/2022

Verified Customer

10

Category: Service

Adam is Awesome

Got me in as quick as they could
Adam was great to work with. Fixed my issue quickly and also checked out the rest of my vehicle

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:38 AM

Cassie, thank you for the awesome review! We've passed along your kind words to Adam and the team! Thank you for choosing Mike White Ford!

Employees worked with

Service Advisor

VG

VERNON G.

Post Falls, ID

11/05/2022

Verified Customer

10

Category: Service

Great personal

Fast

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2022 04:28 PM

Vernon, thank you for the great review! We look forward to serving you again in the future!

Employees worked with

Service Advisor

SA

STEVEN A.

Spokane, WA

10/28/2022

Verified Customer

10

Category: Service

Excellent Service

Adam at Mike white Ford has been a pleasure to work with. Unfortunately, I have had some unforeseen issues with my new truck and Adam has been diligent in getting the problems resolved. He is great with communicating in a timely manner and helping alleviate and stumbling blocks like transportation.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:22 PM

Steven, thank you for the excellent review. Issues with new vehicles are never fun but we're so glad that Adam is taking excellent care of your vehicle. Thank you for choosing Mike White Ford!

Employees worked with

Service Advisor

Verified Customer

Airway Heights, WA

10/13/2022

Verified Customer

10

Category: Service

Review

Quality work and very respectful!

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/14/2022 02:01 PM

Anonymous, thank you for the 5 star review! We put our heart into everything that we do and we're so glad that you had a positive experience! We look forward to serving you again in the future.

Employees worked with

Service Advisor

Verified Customer

Coeur D Alene, ID

09/19/2022

Verified Customer

10

Category: Service

.

.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 03:16 PM

Anonymous, thank you for the 5 star review! We look forward to serving you again in the future.

Employees worked with

Service Advisor

LW

LAWRENCE W.

Nine Mile Falls, WA

Ford F350

08/18/2022

Verified Customer

10

Category: Service

Transmission Repair

The staff was courteous and efficient. The repair, if successful, will be evident the next time I am towing the trailer.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:27 PM

Lawrence, thank you for the 5 star review! We're confident that your next tow experience will be much more pleasant! Thank you for choosing Mike White Ford!

Employees worked with

Service Advisor

CC

CASSIE C.

Athol, ID

08/13/2022

Verified Customer

9

Category: Service

Recall work and check engine light

As usual the service people are fantastic
The problem is when I called and said my 2021 Explorers check engine light was on and I couldn’t figure out why, the wait to get it in was a month
Can’t you have openings for diagnosis?

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:09 PM

Cassie, we hear your frustration. We are actively seeking additional technicians to help offer more availability and flexibility. Stay tuned! Thank you for choosing Mike White Ford!

Employees worked with

Service Advisor

JH

JOHN H.

Coeur D'Alene, ID

07/30/2022

Verified Customer

10

Category: Service

Excellent Service

Excellent service from all employees !

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/02/2022 10:16 AM

John, thank you for the excellent review! We look forward to having the opportunity to serve you again in the future!

Employees worked with

Service Advisor

Verified Customer

Osburn, ID

07/12/2022

Verified Customer

8

Category: Service

Did the work quicker than quoted. All requests were addressed and taken care of.

Brought my truck in for a factory recall. Work was done quicker than I expected and all issues were fixed. A loaner car was needed and was waiting when I arrived.

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/14/2022 09:55 AM

Anonymous, thank you for the 5 star review. We're so glad that we were able to take care of your recall and get you back on the road even sooner than anticipated. We look forward to serving you again in the future.

Employees worked with

Service Advisor

AF

ALLAN F.

Post Falls, ID

06/21/2022

Verified Customer

10

Category: Service

Mike White Ford sets the STANDARD for SERVICE

EXCELLENT SERVICE AS USUAL!

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/22/2022 08:56 AM

Allan, thank you for the excellent review! We're so glad that you had such a positive experience! We look forward to serving you again in the future!

Employees worked with

Service Advisor

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