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Anthony Hicks

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(117 reviews)
86

TG
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Tiki G.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Sales
New SUV
Had a great experience at Crain. Antonio was great help with helping me with my purchase.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/25/2020 06:45 AM

Tiki,
Thanks for the great review!


TG
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Tiki G.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Sales
New SUV
Had a great experience at Crain. Antonio was great help with helping me with my purchase.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/25/2020 06:45 AM

Tiki,
Thanks for the great review!


JS
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John S.
Alexander, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Sales
The location is very convenient to this area.
Would highly recommend Crain Hyundai. This is the third Sonata I have purchased here. Great service!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/24/2020 06:55 AM

John,
Thanks for this great review!


JS
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John S.
Alexander, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Sales
The location is very convenient to this area.
Would highly recommend Crain Hyundai. This is the third Sonata I have purchased here. Great service!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/24/2020 06:55 AM

John,
Thanks for this great review!


DG
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Dena G.
Mena, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Sales
Crain Hyundai of Little Rock 100 stars
Crain Hyundai of Little Rock 100 stars!!
Excellent staff, Rodrick and Antonio can’t be beat by anyone! If you need a new vehicle you better go check them out! I promise you will not be disappointed!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/23/2020 11:17 AM

Dena,
Thanks for this great review!


DG
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Dena G.
Mena, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Sales
Crain Hyundai of Little Rock 100 stars
Crain Hyundai of Little Rock 100 stars!!
Excellent staff, Rodrick and Antonio can’t be beat by anyone! If you need a new vehicle you better go check them out! I promise you will not be disappointed!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/23/2020 11:17 AM

Dena,
Thanks for this great review!


KN
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Kevin N.
Hamburg, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
verified customerVerified Customer
Category: Sales
Great Company and Branch
Everyone was so kind while I was there purchasing my first car. Mark made it easy and I was in and out quickly. Never once wasted my time, and gave me such a good deal! Will definitely be coming back for my next car!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/17/2020 11:39 AM

Kevin,
Thanks so much for this great review.  So glad that you had a great experience with Crain Hyundai of Little Rock.


CS
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Christina S.
Jonesboro, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customerVerified Customer
Category: Sales
Great car, great staff and a great dealwIr
I was pleased with everything regarding my new Hyundai Santa Fe.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/11/2020 08:27 AM

Christine,
Thanks for this review!


CS
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Christina S.
Jonesboro, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customerVerified Customer
Category: Sales
Great car, great staff and a great dealwIr
I was pleased with everything regarding my new Hyundai Santa Fe.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/11/2020 08:27 AM

Christine,
Thanks for this review!


LJ
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Linda J.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Sales
Courteous and professional.
Salesman was knowledgeable and patient. Made process easy and quick.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 12:43 PM

Linda,
Thanks for this great review!!


SF
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Shanna F.
Roland, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Sales
2020 Hyundai Elantra
Mark Madison is AMAZING at Crain Hyundai!!! Definitely recommend him as your next salesman!!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 12:05 PM

Shanna,
Thanks for this great review!!


SH
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Sara H.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Sales
Professional and courteous
I absolutely love my 2021 Hyundai Tucson. I bought my 1st Hyundai in 1989-1990. A hatchback.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 11:38 AM

Sara,
Thanks for this great review!!


SH
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Sara H.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Sales
Professional and courteous
I absolutely love my 2021 Hyundai Tucson. I bought my 1st Hyundai in 1989-1990. A hatchback.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 11:38 AM

Sara,
Thanks for this great review!!


HJ
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Harold J.
Lonsdale, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
verified customerVerified Customer
Category: Sales
2021 Palisade Purchase
A very hassle free experience thanks to Mark Madison , Roderick Gray and the Crain Hyundai Team. They found the vehicle that we wanted with both the exterior and interior colors that were desired and delivered it in a timely manner!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/02/2020 08:51 AM

Harold,
Thanks for a great review!


Verified Customer
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Category: Sales
Great
Love my new car. Simple and easy
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/31/2020 12:56 PM

Thanks for this great review!


JC
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Jeroderick C.
Camden, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
verified customerVerified Customer
Category: Sales
Excellent
Had a great experience with Crain Hyundai of Little Rock my sales Ed Taylor did a wonderful job of making me feel as if Crain is the only car dealership to shop with. I will be doing business with them again soon
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/26/2020 06:44 AM

Jeroderick,

Thanks so much for this great review!


Verified Customer
Little Rock, AR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2020
verified customerVerified Customer
Category: Sales
Poor customer service
Was not clear about purchase price I.e. told us about medical professional discounts AFTER we agreed on price and then came back to act like those discounts are what got us to the price which was false.
Promised us they would take care of tint that was included by getting vehicle to/from and providing us with car and scheduling an appointment only to be phoned to say we were to go to an address and they would “work us in” taking only 15 minutes without even making sure that day worked for our schedules and the tint place took over an hour.
Talked badly about my car I was trading in as if that was going to help him make a sale? You should not bad mouth what the customer owns.
We wanted to finance our car for 5 years but we were not even given a choice of time frame until after we signed paperwork that said it would be 6 years. And when brought this concern up to salesman, he just shrugged it off saying we can just pay it off sooner.
We were not ever told interest percentage which was strange and had to ask for monthly payment information which should be shown to us upfront.
We have seen commercials regarding 0%APR financing, no payment for 3 months and $1000 off which none of this was offered or applied to our sale.
Felt like we were being judged and disrespected because of our age when he found out we owned a house, owned our cars, were medical professionals, etc as if that is impossible to do
Not Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/24/2020 07:41 AM

Thank you for bringing this to our attention.  We're sorry you had a bad experience. Customer Satisfaction is very importanrt to us.  Please call or email at 501-604-1502 or kimberlystewart@crainteam.net


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