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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

LP
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Lyle P.
Saint Charles, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE BEST!!!!!!!!!
I can honestly say St Charles Hyundai has the best service department I've ever used..........in 40 years of owning a vehicle and living in 6 states. Their waiting area is clean and roomy. Their staff is thorough, courteous and have always been very easy to work with.
Recommended
Brad D. from St. Charles Hyundai responded on 06/16/2016 11:54 AM

THANK YOU FOR THE GREAT REVIEW! WE APPERCIATE ALL THE BUSINESS AND HOPE TO SEE YOU SOON!

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PC
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Paul C.
Foristell, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place to service your car.
Awesome
Recommended
Brad D. from St. Charles Hyundai responded on 06/16/2016 11:54 AM

THANK YOU FOR THE KIND REVIEW, HOPE TO SEE YOU SOON FOR THE NEXT SCHEDULED MAINTENANCE
THANKS!

Employees worked with
BD
BRAD DEAN
CK
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Chris K.
O Fallon, MO
2016 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, but long wait
I brought my first hyundai in for its first free service. So...the free part is great. I came in for an oil change and tire rotation. I called in advance that morning expecting I would need an appointment. I was told that an appointment was not needed for an oil change/tire rotation. I stopped by on my way home. The customer service was great; everthing was explained and just genuine good service. The only problem is it took nearly 90 minutes. I could have been in an out for an oil change elsewhere in 15 - 20 minutes. So, while this was free for my first new vehicle service and the service was good, this does not feel like the best option for routine service.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 06/17/2016 05:48 AM

We apologize for your extended wait time. We have since added to our Express Service staff to reduce wait times so your next visit will be a 5 star experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
AA
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A A.
Chesterfield, MO
2010 Hyundai Genesis Co
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personable and efficient service, except for my last visit
As mentioned above, the service is generally efficient, effective, and personable, except for my last visit.
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2016 02:05 PM

sorry for the mix up on the car wash and vacuum, we will make sure its taken care of in the future. Thank you for your business

Employees worked with
BD
BRAD DEAN
DN
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Donna N.
Millstadt, IL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient servuce
Friendly, efficient service
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2016 02:05 PM

Thank you for continuing business with us, see you soon!
thanks, Brad

Employees worked with
BD
BRAD DEAN
LB
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Leon B.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest Service
They don't try to sell you extra services.
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2016 02:06 PM

thank you for your business, hope to see you soon for next maintenance.
thanks Brad  

Employees worked with
BD
BRAD DEAN
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