Business Solutions

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BRANDON DESENBERG

General Sales Manager
"General Sales Manager "
Been with the Lee Johnson organization for 4+ years and have been with the Hyundai brand for 7+ years. We promote an easy customer focused environment that we want to ensure the ownership experience is as great as the purchase experience. Love to help~
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 reviews)
87
Send a Message to BRANDON

GP
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GLEB P.
Everett, WA
2022 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2022
verified customer Verified Customer
8
Category: Sales
Bought a new Kona 2022
Pretty helpful managers, nice support during deal, comfortable office and no pressure at all. 4/5 just for not clear ETA for car, but it's could be understandable since manufacturing delay.

BM
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Baruch M.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
9
Category: Sales
A great place to buy a Hyundai
Very responsive, detailed and helpful but not at all pushy.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 03/02/2022

Thank you again for allowing us to work with you. Please know that we are all here for you going forward. We want to ensure your continued excitement and happiness with your new vehicle. 


HM
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Holmes M.
Woodinville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
verified customer Verified Customer
10
Category: Sales
Everything went smoothly
Dillon was on it. He took excellent care of me. He was awesome!!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 02/15/2022

Thank you again for your business and allowing us to work with you. Please know that we want to ensure that your ownership experience is amazing. Please reach out to any of us with any questions going forward.


MV
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Matthew V.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
10
Category: Sales
Great!
The whole time I felt everything was fair and did a real good job making me feel comfortable with this sale, explained everything well to me and made it easy for me to buy.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 02/11/2022

Thank you again for allowing us to work with you and earn your business. Please know that we are here for you and want to make sure that your experience with us is fantastic going forward. Please let us know how we can help going forward. 


JS
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John S.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customer Verified Customer
10
Category: Sales
Jeff Plunkett
I enjoyed my buying experience thanks to Mr. Plummeting

I had a positive buying experience thanks to Mr. Plunkett.
NICHOLAS H. from Lee Johnson Hyundai of Everett responded on 01/27/2022

Thank you, John! And, again, congratulations! Please let us know if we can help in any way. 


AS
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Amanda S.
Pasco, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Sales
Santa fe
I really appreciated how easy and quick Luay and Becky helped make our new purchase! And no raised prices from sticker price.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 01/26/2022

Thank you again for your business! We always strive to ensure continued happiness for our customers. Please reach out to any of us here with any questions going forward. We are all here for you. 


KP
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Kameron P.
Sultan, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customer Verified Customer
10
Category: Sales
Awesome car shopping experience for Palisade
Couldn’t find a better deal anywhere else due to up charging on the palisades but this dealership was ready to go and very friendly. Made us feel at home and not in a scam office!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 01/25/2022

Thank you again for allowing us to work with you and get you your new Hyundai! Please know that we want to ensure the happiness and fun of your new vehicle going forward, any questions please reach out to any of us here at the dealership and we will be here for you. 


Verified Customer
Marysville, WA
2022 Hyundai Sonata Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/22/2022
verified customer Verified Customer
5
Category: Sales
God customer service, poor negotiations, no transparency, no privacy
Overall experience soured by having to pay nearly $4,000 extra due to no rebate and significantly undervaluing my trade-ins. Nonsense explanation given for why trade-in vehicles were undervalued by $3,000-4,000. Wish I'd purchased from a different dealership.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 01/22/2022

Thank you for the feedback. I am very sorry that you feel the way you do. Please know that is not our intention to upset any customer. We will reach out to you to discuss our opportunities for improvement. 


Verified Customer
Bellevue, WA
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customer Verified Customer
10
Category: Sales
Great
The purchase process was smooth. Dillon and brandon is very helpful and responsive. Quite satisfied with theire service.

Verified Customer
Bellevue, WA
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customer Verified Customer
10
Category: Sales
Great
The purchase process was smooth. Dillon and brandon is very helpful and responsive. Quite satisfied with theire service.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2022
8
Category: Sales
Overall satisifactory
Overall satisifactory
NICHOLAS H. from Lee Johnson Hyundai of Everett responded on 01/02/2022

Thanks Sanghoon! It was nice talking with you again :) 


Verified Customer
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
Great service
Super helpful in assisting me to find a vehicle that fit my desires. The entire process was timely and so comfortable.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 12/15/2021

Thank you again for your business and allowing us to work with you. Please know that we want to ensure your continued enjoyment of your new Hyundai, please reach out to any of us with any questions going forward. We are all here for you. 


Verified Customer
Yakima, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
9
Category: Sales
Great help
Was told they had vehicles they didn’t have when we made a 2 hour drive and ended up paying more but over all I like the car

Verified Customer
Yakima, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
9
Category: Sales
Great help
Was told they had vehicles they didn’t have when we made a 2 hour drive and ended up paying more but over all I like the car

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
9
Category: Sales
Great
Overall great didn’t have the car I was wanting at first for cheaper so had to get wat they had left for more money than I wanted to spend
NICHOLAS H. from Lee Johnson Hyundai of Everett responded on 12/11/2021

It was nice talking with you earlier, Jeramie! I will send the re-score link now, and be on the lookout for your License Plates next week! 

Nick Hallock 


OS
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Oleksandr S.
Monroe, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customer Verified Customer
10
Category: Sales
Nice service
Very nice people, and quick service
BRANDON D. from Lee Johnson Hyundai of Everett responded on 10/09/2021

Thank you again for your business! Please do not hesitate to reach out to any of us with any questions. We are all here for you going forward. 


JH
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James H.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
9
Category: Sales
Great car, How many managers??
The car is great. We love it. I like Hyundai products. The sale was good.
I get taken back by the numerous different mangers sending me feedback request. That is ridiculous, a cost waste added to my car? This adds cost duplication of management effort. I am here to tell you there job is so unimportant to me the consumer. I received no less than 5 emails from different manager titles. Hyundai north America, Hyundai sales manger ect.
The subscription for bluelink is intrusive, irritating application. I will not use it.

One of these managers could have taken the time to remove the extra plastic and rubber bands on the seat belts from shipping, or remove the blue tape on the B pillar inside. Maybe washed it better? Less effort on feedback request, please.
Suggestion: have 1 person send 1 request for feedback. I have had SO much spam email since I used Hyundai Finance. I used it to get the $500 rebate. Lee Johnson promised not to sell my name, I think they kept their word. Hyundai Finance says they do sell it on their web site! So here's my summery.
Ditch bluelink>
Don't use Hyundai finance> get a credit union loan.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 09/28/2021

Thank you again for your business and wonderful feedback. We will definitely take your concerns and grow from them. Please know that we are all here for you going forward. If you have any questions please do not hesitate to reach out we are all here for you. 


FB
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Frank B.
Mukilteo, WA
2022 Hyundai Santa Fe Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
10
Category: Sales
Sales
The sale was quick and efficient and not time consuming

FB
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Frank B.
Mukilteo, WA
2022 Hyundai Santa Fe Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
10
Category: Sales
Sales
The sale was quick and efficient and not time consuming

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2021
8
Category: Sales
Good
The sale was quick and efficient
BRANDON D. from Lee Johnson Hyundai of Everett responded on 09/23/2021

we will reach out to you


TS
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Ty S.
Mill Creek, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
verified customer Verified Customer
10
Category: Sales
Great purchase!!
Ky sold me on the car without a test drive needed!!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 09/20/2021

Thank you for giving us the opportunity to earn your business - we are so glad that Ky took good care of you.  Please let us know if you need anything.  Enjoy your new car!


NS
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Nancy S.
Marysville, WA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
verified customer Verified Customer
10
Category: Sales
Lee Johnson Hyundai is a class act
Purchasing a brand new car can be very stressful and overwhelming and the staff and Lee Johnson was very thorough, professional, and efficient through the entire process from the test drive to negotiations, to the amazingly efficient signing process, to the explanation of the features of the car. My salesperson, Julien, was, and continues to be a top notch customer service champion! His knowledge of the incredible features of an entirely new model of the Tuscon was very impressive, and his regular follow up correspondence makes me feel truly like a very valued customer. Thank you for making this experience seemingly flawless!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 08/30/2021

Thank you so much for giving us the opportunity to earn your business!  If you need anything in the future - Julien and the entire staff here will be happy to help in anyway we can.  Enjoy your new car!


JM
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Joselin M.
Port Orchard, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customer Verified Customer
10
Category: Sales
Great service
Great service from Fabian, always!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 08/10/2021

Thank you again for your business! We are very happy to have had the opportunity to work with you. Please do not hesitate to reach out to us with any questions going forward, we are all here for you. 

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