Business Solutions

BR
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Brian Ramsdell

Overall Rating
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 reviews)
-33
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EM
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EDUARD M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2022
verified customer Verified Customer
10
No Pressure and great experience!
We had an overall great experience at Vancouver Toyota, we did not feel pressured at all when looking and eventually buying our Rav4. Thank you Nick, Brian, and Emily.
Kerrie K., Service Manager from Vancouver Toyota responded on 05/24/2022

Eduard, thank you for sharing this wonderful feedback with us. We are so glad that you had a great experience and we look forward to working with you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

HS
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Herb S.
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2022
0
Category: Sales
horrible service, Dealer did not file dvm paper correctly, still waiting 2+months
Purchased a car on 12/31, it was not in stock.
When in came on 1/15 in the temporary license had allready been filled out with the back date of 12/15, so we had only 15 days left on the temporary license.

We have had to spend $70 on more temporary licenses.

Today we need to get yet another temporary license and got a letter from DVM saying the dealer did not even fill out the DMV paper work correctly and di not fill in the mileage or sign the dmv papers.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/03/2022

Hi Herb, 
I will have my Customer Relations in Sales reach out to you to discuss your experience.
Sincerely,

Lynn Quiding
Service Customer Service Representative 
3602535403
Employees worked with

Verified Customer
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2022
verified customer Verified Customer
2
focused on moving cars
Dealer is not setup if you do not use there "finance lenders". Lack of follow though on paper work
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/18/2022

I will have my Customer Relations in our Sales Department reach 
out to you to discuss your review.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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