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CC

CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(350 reviews)
79

Reviews of CAEL CALDWELL

GH
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Gary H.
Pleasant Grove, UT
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sales and services are outstanding
Great, knowledgeable, caring employees that go the extra miles to see we are satisfied. We thoroughly enjoyed our 2013 Santa Fe and upgraded to the 2015 Santa Fe with all the bells and whistles. We like that one so well we bought a 2015 Elantra GT last week. Love the refreshments while we wait for servicing. Thanks for all you dod to make our association worry free. NO REGRETS!!!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/23/2018 09:45 AM

Thanks for the awesome review! I really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
LH
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Lisa H.
Orem, UT
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Murdock Hyundai and Simplify
I needed my emissions and registration renewed. I didn’t need to schedule and I drove in and told them my needs and they took my vin number and did my inspection and emissions and registration for me. It was en easy experience and they have a Coke Freestyle Machine so I had my favorite drink while I waited in a clean waiting area.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/23/2018 09:01 AM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
MM
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Monica M.
Santaquin, UT
2014 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Murdock Hyundai is great!
Been going to Murdock Hyundai Lindon for almost 3 years now. Good service
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/16/2018 01:19 PM

Thanks for the review! We are sorry to hear that your coupon was not applied. We understand hope that could be frustrating and we apologize for that. We will address that issue to our service team. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
PF
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Patrica F.
Herriman, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I was greeted at the door! Comfortable waiting room with Friendly people! Drinks popcorn and other snacks! I really overall, love the way I’m in, and out, and very pleased with your work! It’s a place I enjoy coming to! Good experiences buying my car and coming back for different services! Thanks so much!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/16/2018 01:49 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
American Fork, UT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Murdock Hyundai
I like the extended hours.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/13/2018 09:19 AM

Thanks for the 5 star review! We appreciate it and are glad to hear of your positive experience in our service department. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
DP
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Douglas P.
Provo, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dependable and efficient
Getting a car is an expensive endeavor so getting your money's worth is critical. So far I've always felt like Murdock Hyundai has my back by protecting my investment with them. I love my car and feel so supported by this dealer. I'm glad to recommend them to anyone.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/13/2018 09:16 AM

Thanks for the awesome review! We really appreciate it. We are happy to hear about your positive experience with Murdock Hyundai in Lindon. We hope to see you again!

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
LR
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Lina R.
Provo, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
Great job
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/09/2018 12:21 PM

Thanks for the awesome review! We really appreciate it. We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Orem, UT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Timely
I was pressed for time the day my car was serviced. They were very conscientious and got me in and out.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/09/2018 10:36 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
ST
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Stacey T.
Lehi, UT
2015 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Half day long oil change
I took my car in for a simple oil change and they said it would take about 45 minutes which was fine with me. I waited almost 2 hours until i finally threw a little ruckus and then they said another 20 minutes or so. My car came out almost immediately after that so not sure what was going on but it was tooooo long for an oil change.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/09/2018 08:43 AM

Thank you for leaving us with your review and expressing your concerns. We are sorry to hear that your service wasn't completed in the time frame that you were quoted. We understand how frustrating that can be. We will address this issue in future training and be better on completing services in a timely manner. We hope to see you again in the future!
-Shawn Miller (Service Miller)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
JD
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Jeffrey D.
American Fork, UT
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
LOF
Fast, efficient and friendly service
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/02/2018 08:45 AM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
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