Business Solutions
SureCritic / Rosen Hyundai / JESUS FAVELA
avatar

JESUS FAVELA

Rosen Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
75

Reviews of JESUS FAVELA

Verified Customer
Lake In The Hills, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
verified customerVerified Customer
Category: Sales
Great service and parts people.
I am very happy with my purchase. I wouldn’t use the same sales person again. He was very rushed. Also when calls were made after sale about accessories he never called back and failed to follow through.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 12:29 PM

Thank you for taking the time to do a review. I'm glad you had a good experience for the most part... I'm sorry to hear about after the sale, but thank you for bringing it to our attention.  If you have any questions or would just like someone to go over more features in your vehicle, please let me know!

Employees worked with
avatar
JESUS FAVELA
avatar
JARED SHAW
Verified Customer
Pingree Grove, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
verified customerVerified Customer
Category: Sales
Better Than Any Other
Quick and easy purchase. Very transparent with pricing and worked hard to get me financed when most wouldn't.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:46 AM

Thank you for your review. It's always good to hear we had not only good service, but fast as well.  We appreciate your business and hope to see you again soon.

Employees worked with
avatar
JESUS FAVELA
avatar
JARED SHAW
KC
gravatar
Kacey C.
Schaumburg, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
verified customerVerified Customer
Category: Sales
Great experience
I went to Hyundai expecting to be there all day, but the process was so quick and painless. Everyone was so helpful! So happy with my experience.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:06 AM

I'm glad to hear you had a great experience here and that the process was quick Kacey.  Thank you for your business and review, we appreciate it! 

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
RON TURNER
NC
gravatar
Nancy C.
Cary, IL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customerVerified Customer
Category: Sales
Great experience
Easy and pleasant experience
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:35 AM

Hi Nancy, thank you for the review. I'm glad to hear you had such a great experience here at the Algonquin Rosen Hyundai!  We appreciate your business!

Employees worked with
avatar
JESUS FAVELA
avatar
MIKE BECKER
Verified Customer
Lake In The Hills, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
verified customerVerified Customer
Category: Sales
Great dealership
We buy all of our cars from Rosen and have always had great experiences.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:33 AM

Thanks for the review. It's always great to hear from our returning customers/friends/family!!  I'm glad we took care of the issue with your new vehicle and hope you are still enjoying it :) We look forward to seeing you again soon!

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
JARED SHAW
BG
gravatar
Brady G.
Racine, WI
2021 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2021
verified customerVerified Customer
Category: Sales
Dent
Sales person was amazing. Friendly and kept in contact. Manager kept in contact and was responsive. I would be giving a five star if we did not deal with our dent situation. Brand new and they drilled hold in our door and plugged it with a piece of plastic. Working in the field other cautions could have been taken like removing the door panel and fixing the dent. Not drilling a hole and placing a plastic plug in. They did offer to come back to have plastic plug fixed. However after one bad experience done incorrectly I do not feel comfortable having them do anymore body work- to a brand new vehicle.
Not Recommended
VERONICA R. from Rosen Hyundai responded on 07/02/2021 07:21 AM

I'm glad you had a good experience with us~ Other than the dent.  Very sorry about that.  I will forward your information to our General Manager.

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
Displaying Review 41 - 46 of 46 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.