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JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

SS
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Susan S.
Monterey Park, CA
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service on 2013 SONATA
Great service!
SEAN K., Service Director from Puente Hills Hyundai responded on 09/13/2021 10:27 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
RZ
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Ricardo Z.
West Covina, CA
2019 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My 2019 Kona EC recall work
Kudos to Puente Hills Hyundai for a quicker servicing of 2019 Kona Electric re the recall repair..i waited for the other dealership I usually have my car serviced, but for some reason it's taking them a looonnnng time to schedule recall work on the same..Puente Hills Hyundai made me feel more welcomed and it took only a matter of weeks before my car finally got the recall it needed..
SEAN K., Service Director from Puente Hills Hyundai responded on 09/13/2021 10:38 AM

We are so glad your experience here turned out to be a positive one.  We also appreciate 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JD
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Jennifer D.
La Habra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Great service and communication. I appreciate them getting me out quickly. The value my time
Employees worked with
JJ
JAYANT JUSSAL
ML
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Martha L.
Pomona, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Thank you Jay Jay
Jay Jay is always attentive to my vehicles needs and in a great timely manner.
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Chino Hills, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Honest Service!
The staff member was very professional and helpful. He even took the time afterwards to show me how the problem was fixed and demonstrated that it was working properly before I left.
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2018 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2021
Service Type: Maintenance
verified customerVerified Customer
1
Category: Service
Warranty
They could not figure out the warranty, so they turned me away.
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2021 04:17 PM

Dear customer,
  I will investigate further but I do not understand what you are referring to as warranty.  All I see is a simple oil change in this RO.  And yes.  You are still under factory warranty but it does not cover the oil change.....  I was looking for pre paid maintenance plan also but you do not have that either....  We will contact you to clarify this.  Thank you for filling out the survey.  Your opinions always matter to us whether it is positive or not.....

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
SK
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Si K.
Brea, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best Service
Fast and great service
Employees worked with
JJ
JAYANT JUSSAL
SL
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Sooin L.
Los Angeles, CA
2019 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2021
Service Type: Repair
Category: Service
SEAN K., Service Director from Puente Hills Hyundai responded on 03/20/2021 03:19 PM

  It is unfortunate that our service does not meet your expectation.  Please accept my sincere apology for the inconvenience we created.  I will remind the porters again to remove all plastic covers BEFORE customer pick up.
Please come and see me when you come to replace the wire for your recall.  I will personally apologize to you.  Thank you for filling out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 03/26/2021 12:35 PM

감사 합니다.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
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