Business Solutions
SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

Verified Customer
Chino Hills, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No issues
I was promptly greeted by a service advisor as soon as I pulled into the service bay. Once inside, I only waited a few minutes before I sat down with the main service advisor. Service was completed on-time and I was informed of any changes to the original estimate.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:43 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
The service is always good
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:39 AM

We are so glad your experience here was a positive one.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
Verified Customer
Los Angeles, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oill changed
Good work ing
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:37 AM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Azusa, CA
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and very helpful.
Quick timely service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/09/2018 08:12 AM

I am glad that you are happy with our service.  We have to try harder to earn 5 stars next time .^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JV
gravatar
Joann V.
West Covina, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Loved it
Great customer service
Definitely returning
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/05/2018 05:34 PM

Thank you for the 5 star review.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
LV
gravatar
Leticia V.
Pico Rivera, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I would of given it excellent on the place if you would have provided the snacks for customers like you did at one time. I was there at 700am did not stop to buy anything so I can get in line to have oil change and there was no snacks.
I hope that next time I go to get serviced I snacks are provided for customers that will make it thee place to go for service. Jay was excellent .
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/03/2018 05:12 PM

I am sorry to hear that.  We probably ran out of pastries and fruits.  Next time you come and no snack again, come see me.  I will get you something to eat. lol... But I am glad to hear Jay was great.  Thank you very much to take your time to fill out the survey.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JL
gravatar
Jiyoung L.
Montebello, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Management, Great Service
I had my multipoint inspection, oil change, and two headlamps replaced within a very fast time frame. The manager was amazing, and helped me understand the charts so that I can make informed decisions about future maintenance on my vehicle. I actually felt like Charley cared about me and my car. Definitely not what I'm used to compared to Honda.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/02/2018 11:18 AM

Thank you for the beautiful review.  Jay will love this too. If you are happy, we are happy.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.