JR

JAY L REDDEN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

KH
gravatar
Kristine H.
Rockford, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Staff was very nice and attentive. I called several times and lady who answered was a pleasure every time and professional and made me feel important and not that I was bugging her with my random questions.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/04/2018 11:03 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with

PS
gravatar
Petar S.
Rockford, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Very friendly and nice environment.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 11/30/2018 06:02 AM

Good Morning,
    Thank you for your feedback from your recent visit here with us at Hyundai on Perryville . I do apologize about your recent visit with us and the longer than normal repair time . Unfortunately we are little short handed in shop , even though excuses are still not a reason i do apologize . We are getting back into the rhythm of things and running more efficient . We look forward to seeing you next time for a fast and timely service . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with

KM
gravatar
Kent M.
Rockford, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very good and quick.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 11/27/2018 04:25 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.