KM

KEITH MONDELLO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(246 reviews)
60

JG
gravatar
James G.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
HoSA has got it all together!
Work was done when and as expected (maybe even better), free inspection will result in saving on tires.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/28/2016 09:57 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy hearing how we are doing.

Sincerely,
Service Team
Hyundai of St Augustine


DC
gravatar
Dennis C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always thinking of the customer
My 2011 Sonata needed a new water pump which happened to be on back-order. Since I was waiting for the car, they found me a loaner car that I could use over the weekend, so it worked out OK.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/27/2016 02:10 PM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine. We are glad we could assist you with our service rental/loaner program.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and professional
Always fast and professional service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2016 05:52 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I have come to expect excellent and friendly service. I haven't been disappointed. Thanks!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/18/2016 06:25 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine


Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership, friendly. Took us right in. Got there early with no problem.Yes
Yes we would. We moved from South Florida and you are equal to the dealership we left.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 02:00 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


DM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
nice people, seems like good work
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2016 06:39 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.