Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3233 Reviews

ReScore Reviews™ (119)

ReScore
Overall Rating 4.5714311/5Overall Rating 4.5714311/5Overall Rating 4.5714311/5Overall Rating 4.5714311/5rating 4.5714311
Original
Overall Rating 2.26891/5Overall Rating 2.26891/5rating 2.26891rating 2.26891rating 2.26891
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


CH
Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Sales and service
Pleasant and professional both sales and service
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/14/2018


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
15,000 Mile Checkup
I was more than satisfied with my service. The warm cookies are also a bonus!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/14/2018


 Thank you for sharing your service experience with us and the 5 star rating. We agree, the cookies are delicious.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LS
Luke S.
Saint Augustine, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Customer Service
Always have a great experience
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JW
Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
Only perfect!!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018

 
 Thank you for sharing your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PG
Patricia G.
St. Augustine, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Everyone is amazing!
Yet again, the service department went above and beyond! Tundi was AGAIN fantastic! We recently moved here from south Florida...this Hyundai dealership is without compare!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018


 Thank you for taking the time to share your service experience with us. Tunde always has a smile on her face and is an asset to our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AK
Albert K.
Hastings, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great company
Everyone is very nice
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PW
Patricia W.
Saint Augustine, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Honesty is the best policy
I always feel that Danny has my best interest at heart. Because of that, I trust him and his recommendations. Service has always been completed to my satisfaction.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018


 Thank you for sharing your kind words with us and the 5 star rating. Danny is an asset to our Service Team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GB
Guy B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Tundi is Awesome
Tundi goes above and beyond (goes the extra mile) for her customers.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/13/2018


 We appreciate you taking the time to share your service experiences with us and the 5 star rating. Tundi always has a smile on her face.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

WM
Wilbert M.
Palatka, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
The Employees
Hyundai has work things out for us 🙌🏾
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 We greatly appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MD
Mary D.
Saint Augustine, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
service department
The service department git my vehicle serviced and wash in a reasonable time.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 Thank you for sharing your service experience with us and please let us know how we can improve to earn a 5 star rating on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GA
George A.
Bunnell, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Serv
my rep Jennie is very good and serv is very good in and out for a oil change in one hour
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AV
Aida V.
Saint Augustine, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Awesome
Great service. Reliable
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JM
Joseph M.
Saint Augustine, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Service
Great experience.👍
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

NP
Nadia P.
Saint Augustine, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Hyundai of St Augustine keeps their word .
they do the necessary with promptness and professionalism. On time and when promissed. They suggest what you may need next without being too pushy. They are always ready to help when you ask.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Check in service is great
Check in was quick

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/10/2018 Category: Service
Tucson still has poor rough acceleration
I have tried to get my Tucson fixed since the day I picked it up. I have a 2017 Tucson that jerks when driving slowly in traffic and erratic acceleration. Still not fixed.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/12/2018


 Thank you for taking the time to share your service experience with us. Our apologies for your Tucson still having issues. Danny, your service consultant will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Ponte Vedra Beach, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tony's Genesis visit
Great and timely job as always
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/09/2018


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JM
Jerrold M.
Saint Augustine, FL
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Excellent
Excellent service
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/09/2018


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

EL
Eduardo L.
Saint Augustine, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service Dept, more than just Service
Hyundai was able to fix my car like new. Thank you very much.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/09/2018


 We thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JU
Joseph U.
Palm Coast, FL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tunde
Tunde gave me a heads-up on my next service . Very knowledgeable about Hundai.
As always, your maintenance crew are special.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/09/2018


 Thank you for taking the time to share your kind words with us and the 5 star rating. Tunde appreciates reading your comments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BT
Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Oil change and tire rotation done in good time.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 11/09/2018


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"