Hyundai of St. Augustine


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

2300 Reviews

ReScore Reviews™ (86)

ReScore
Overall Rating 4.5348822/5Overall Rating 4.5348822/5Overall Rating 4.5348822/5Overall Rating 4.5348822/5rating 4.5348822
Original
Overall Rating 2.22093/5Overall Rating 2.22093/5rating 2.22093rating 2.22093rating 2.22093
97% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Lawrence S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Sport service"
As always...excellent service, and a free car wash too. The chocolate chip cookies were a plus...A+A+A+ on all.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:06 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for sharing your service experience with us and we agree, the freshly baked cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Excellent customer service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 01:05 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Heather F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I don't agree with the battery issue I'm having on my car only being a year old most car batteries last longer than a year and a half.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:34 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Robert N. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly customer service representative"
Good service
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/17/2018 05:01 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change on 2018 Elantra"
Service was good, tire pressure was set to 34 should have been 36 lbs had to go back. No big deal.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:36 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018

 Thank you for taking the time to share your service experience with. Our apologies on the tire air pressure, the pressures can change very quickly from hot to cold.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Carla B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and easy service!"
I was given a courtesy first maintenance after purchasing my new car. I drove from Jacksonville to St. Augustine on a rainy day and it was worth it. They even washed my car and vacuumed!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:24 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for taking the time to share your kind words with us and congratulations on your new Sonata.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Beverly S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review 01/12/18"
Excellent service by service personnel that make me feel special.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 03:59 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Margaret S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accolades to St. Augustine, FL dealership."
Your service rep. at St. Augustine, FL, Roger, is terrific! In and out before I even knew it. My car washed, vacuumed, everything pristine when I left - very nice.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:54 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" E"
Excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:07 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/17/2018

Thank you for taking the time to rate us 5 stars and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Hawley R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service call"
This was for a tire repair and recall. The service was outstanding. I loved the fact that the car was washed and vacuumed when I got it back.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:40 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/16/2018


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Lonnie H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for my Sonata Sport"
Great Great Great experience
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:05 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/16/2018


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Janet S. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people that work in st.augustine"
above
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 11:43 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/15/2018


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Eduardo L. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept is the Best"
Happy to bring my used 2007 Hyundai Elantra to Hyundai of St. Augustine for service and oil change. The price for my service was competitive and I always use original parts. I was offered a loaner car and a beverage. Love it here.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 12:40 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/15/2018

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Fred R. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Needed service on vacation"
Luckily there was a dealer near the historic area when our trunk latch broke when we got to St. Augustine. Everyone was very friendly. They were able to assist us immediately and back out in a very short period of time.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/13/2018 07:45 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/15/2018


 Thank you for taking the time to share your service experience with us and we hope you enjoyed your visit to our wonderful little town.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Gary K. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Great "
Good people and Great Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 06:24 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/15/2018


 Thank you for taking the time to share your kind words with us. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Jorge B. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"keep up the excellent job"
Courteous, efficient, excellent service every time I go.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:27 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/15/2018


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Joyce C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful!"
Any question I have is answered not matter how silly! Professional, caring service department!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 02:21 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/12/2018


 Thank you for taking the time to share your kind words with us. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Bill in service is outstanding. Also,all the service write ups are very good
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 06:47 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/12/2018

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Bill while not only being a Platinum Certified Technician, he is an outstanding part of our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Stacey H. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and Awesome Service"
As always Hyundai of St. Augustine took care of my car. I have nothing but great praise for the customer service and all around service I have received for the past 3 years.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 05:06 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/12/2018

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Mario A. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were fast and nice. That makes me HAPPY"
All is OK
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 03:14 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 01/12/2018


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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