Hyundai of St. Augustine


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

2148 Reviews

ReScore Reviews™ (84)

ReScore
Overall Rating 4.5238129/5Overall Rating 4.5238129/5Overall Rating 4.5238129/5Overall Rating 4.5238129/5rating 4.5238129
Original
Overall Rating 2.20238/5Overall Rating 2.20238/5rating 2.20238rating 2.20238rating 2.20238
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Dennis C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
The intake process was painless and fast, and the work was completed quickly. The waiting room is comfortable and the coffee is always good.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:11 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

We are Thankful to be blessed by such wonderful guests, Happy Thanksgiving from all of us!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Karen S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service Ever"
Excellent customer service and quick service time - wouldn’t go anywhere else to have maintenance done on my vehicle!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 04:42 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We greatly appreciate you sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from all of us in Service and Parts!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Great service and comfortable waiting room
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/19/2017 11:17 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 Thank you for taking the time to share your kind words with us and the 5 star rating.

 Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
John T. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Routine service and minor problem with the steering wheel. As usual, outstanding service and knowledgeable staff rectified the problem in a timely manner.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 06:01 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service done in timely manner and as always treated with utmost respect.
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:07 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Service done quickly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 07:35 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 

 Happy Thanksgiving to you from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone is dedicated to the customer and their needs and good service."
Keep making us happy,
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 06:31 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 Thank you for taking the time to share your kind words with us and the 5 star rating.

Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Roger L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department with integrity "
I’ve been a customer for 2 years. Hyundai of St. Augustine has never tried to sell services i didn’t need.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:43 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine. 

 Happy Thanksgiving from our Service Team

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Valulink L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people deliver great service"
I'm always satisfied with the service I receive at Hyundai of St Augustine.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:37 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JACK C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jack"
Customer oriented.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 11:11 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017

Hello Jack,

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Molly H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time"
The took my car right on time and the actually had it done 15 minutes early with a wan included
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 10:03 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/20/2017


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Happy Thanksgiving from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Elizabeth A. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly and courteous"
nice
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 06:45 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/17/2017


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Edward Y. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maura Y"
Professional
Reliable and on time
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:32 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/17/2017


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Toby C. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very good "
Yes great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:21 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/16/2017


 Thank you for sharing your service experience with us. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Edward S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service department"
everyone is polite and professonal
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/15/2017 10:11 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Vicki B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE AND HELPFUL PERSONNEL"
EXCELLENT
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:03 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 We appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Lisa S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car"
Good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 04:33 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
James S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service as always!"
I had the service done in St Augustine because your service dept is much better than the service dept at the dealership in Athens, GA where I live. I wish you could make the Athens service work as efficiently as the one in St Augustine!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/14/2017 09:53 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. Our service team enjoys reading how we are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
CLAUDE B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Friendly Place to Visit"
You can sit back and relax and know you are in the hands of folks that care. Very professional, informative and courteous.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/14/2017 05:41 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 We greatly appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
WILLIAM G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quality service, friendly and personable service agents."
Great service, Sheryl is always super nice and friendly, plus she always goes over the entire transaction. Was not expecting the Hurricane "treat"
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 01:32 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 11/15/2017


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
We are blessed to have Cheryl as a vital member of our service team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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