Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2881 Reviews

ReScore Reviews™ (102)

ReScore
Overall Rating 4.56863/5Overall Rating 4.56863/5Overall Rating 4.56863/5Overall Rating 4.56863/5rating 4.56863
Original
Overall Rating 2.29412/5Overall Rating 2.29412/5rating 2.29412rating 2.29412rating 2.29412
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


RZ
Ramez Z.
St. Augustine, FL
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
They are very welcoming
They are very friendly

Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Quality service
Happy with the service.

MA
Martin A.
Jacksonville, FL
2013 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Good, friendly, timely service on my 2013 Equus with 50K miles
I'll come back for my 5000 mi. oil change and check up. I live in Jacksonville, about 30 miles away, but I will come to St. Augustine Hyundai for my service.

Verified Customer
Palm Coast, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
excellent staff
the excellent friendly staff of the overall dealership....top notch.
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2018

Thank you for sharing your service experience 
with us and the 5 star rating.


RM
Robert M.
St. Augustine, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jennee Julius
The service experiencs was excellence by Jennee Julius.
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2018

Thank you for sharing your service experience 
with us and the 5 star rating 


WS
William S.
Saint Augustine, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Top notch service
We were treated with such kindness and respect. Everything that was done to our vehicle was thoroughly explained. It was wonderful to be treated like a valued customer not just a number in a line!
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018

Thank you for sharing your service experience with us
and the 5 star rating. 


PB
Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service
I don’t mind driving further to have my car serviced at Hyundai of St Augustine due to the excellent service and staff. They service my car on time and explain what needs to be done and after the service what was done.
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018

Thank you for sharing your service experience with us.
We aprreciate you driving down from Ponte Vedra each time and 
thank you for the 5 star rating 


AM
Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
always a great experience
great people
great service
love my Sonata
special thanks to Danny in service and Demetrius in sales
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018

Thank you for sharing your service experience with us and the 
5 star rating. 
Will let Danny and Demetrius know of your special thanks.


Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Courteous professional service
Friendly staff, answer questions and great SUV
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018

Thank you for sharing your thoughts with us. 


TJ
Thomas J.
Satsuma, FL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
# 2 SantaFe
They just get better, service dept really cares, always friendly, the girls in the customer service make great cookies too.
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018

Thank you for sharing your thoughts with us and
I will let the girls know you enjoy the cookies.


MH
Michael H.
Jacksonville, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Test drive offer false?
Still waiting for $50 card for test drive.
CHERYL B. from Hyundai of St. Augustine responded on 07/12/2018

Thank you for the 5 stars on the survey.
I will let sales know about the $50.00 card for the 
test drive. 


LG
Lisa G.
Bunnell, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent service
Every time I go in for service it is always the same..excellent. Can’t imagine going elsewhere!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/12/2018

Thank you for sharing your thoughts with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BP
Betsy P.
Ormond Beach, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Reliable, quick
Had a pleasant experience while waiting for vehicle
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/12/2018

Thank you for your time in sharing your thoughts with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

YK
Yolanda K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
I Love Hyundai of St. Augustine
I was so glad to see Ava. We looked at the 2019 Santa Fe and I already told her what color I wanted.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/11/2018


 Thank you for sharing your experience with us and the new Santa Fe is awesome.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DN
Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Courteous and professional
Appreciate online scheduling and efficient efforts to service my car and get me in and out ina timely manner.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/11/2018


 Thank you for sharing your service experience with us. Taking advantage of our on-line scheduling is quick and is available 24/7.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BT
Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service
I've always received excellent service each time I've brought my car in. Everyone is friendly and helpful.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/11/2018


 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SF
Sheila F.
St. Augustine, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
SheShe
Awesome Service as usual!! :)
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/10/2018


 Thank you for the kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CS
Carol S.
Hastings, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
great place
Very friendly take good care of you
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/10/2018


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine,

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PS
Peter S.
Ponte Vedra Beach, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
The best dealership experience
This is the best Hyundai dealer I have been to in N FL. Super friendly staff, great waiting facility, snacks, drinks, etc.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/09/2018


 We thank you for taking the time to share your kind words with us. Our Service team enjoys the compliments.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
John B.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
They do not disappoint
Took my new Hyundai Santa Fe Sport in for its initial oil change and multi-point inspection. Scheduled an appointment which was on time and everything from there proceeded as I was told and on time.
Very courteous and professional treatment and I look forward to my next visit.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 07/09/2018


 Thank you so much for taking the time to share your service experience with us and we look forward to your next visit too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"