Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,260 Reviews)

ReScore Reviews™ (186)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CM
Cindy M.
Keystone Heights, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020 Category: Service
Great service department.
Roger is always happy and courteous when I bring my car in for service.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/26/2020

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

TT
Terry T.
Jacksonville, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020 Category: Service
The people
They are very friendly
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/26/2020

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
Oil change,vehicle check up,quick service
Arrived 10 minutes early for my 11:20 am appointment there were 3 vehicles. Ahead of me. There were 3 employees signing in these vehicles including mine,a few other vehicles were behind me,in no time the whole line was signed in.I expected to wait several hours due to the amount of vehicles ahead of mine ,my vehicle was serviced,washed,front window cleaned,and front interior vacuumed in just over 1 he.This shop is well organized
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/26/2020

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MD
Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
excellenty customer service. Service Dept. next to none!
Excellent Customer Service, Service Dept. provided by Roger
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/21/2020

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is dedicated to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DK
Debra K.
Palm Coast, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020 Category: Service
Outside seating was a great idea!
Always happy with their service department!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/19/2020

 We greatly appreciate you taking the time to share your service experiences and kind words with us. Our service team is dedicated to keeping everyone safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MK
Maurice K.
Saint Augustine, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020 Category: Service
Staff are excellent
Everyone is very friendly and it is always a good experience. They are very proficient and explain everything in detail. I would never go anywhere else !
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/18/2020

  Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020 Category: Service
Service during virus
Recent appt, for service [ oil change and tire rotation] and was feeling apprehensive d/t virus precautions. St. Augustine Hyundai made me feel comfortable about bringing my vehicle in for service when called for appt. On appt. day the staff was considerate and made me feel comfortable both with the environment and the virus precautions explained to me..........
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/18/2020

 We greatly appreciate you taking the time to share your service experience with us and the your kind words. Our service team is dedicated to keeping everyone safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DF
Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020 Category: Service
Always excellent service
I have bought two vehicles from this dealership and will continue to be a customer. The service dept is always great.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/15/2020

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Ormond Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020 Category: Service
Great service
Just an oil change, but done fast and with smile on the face
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/14/2020

 Thank you for taking the time to share your service experience with us and the 5 star rating.
We are committed to exceeding your expectations with a smile on our face.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BG
Barbara G.
Palm Coast, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020 Category: Service
Courtesy and professional service
I’ve been dealing with them for 12 years and have been satisfied
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/13/2020

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MB
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020 Category: Service
Battery
Brought my car without an appt, but they took care of me quickly.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/12/2020

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is here for you and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SA
Shantavia A.
Saint Augustine, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020 Category: Service
The best
Roger is amazing. Since I’ve had my car two years now he has made sure everything is done right And in a timely manner.
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/12/2020

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020 Category: Service
Great Service!
Always the best!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/12/2020

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

VF
Vincent F.
St. Augustine, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020 Category: Service
Always GREAT Service!
Had a few minor things to address, ALL were taken care of in this one visit. Excellent service and attention as always!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/11/2020

We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JP
Jeffrey P.
St. Augustine, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020 Category: Service
Excellent customer service.
.....thorough and friendly, a pleasure to have my car serviced there!
JOE K., SERVICE DIRECTOR from Hyundai of St. Augustine responded on 05/11/2020

 We appreciate you taking the time to share your service experience with us and your kind comments.  We are blessed to have such wonderful guests. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"