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SureCritic / Hyundai Dealer / Fitzgerald Hyundai / Lester Marshall Abel III
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Lester Marshall Abel III

MR.
Fitzgerald Hyundai
"SERVICE DIRECTOR "
Welcome to Fitzgerald Hyundai I am the Service Director here for this location. If I can be of any assistance Please contact me Directly. Have a great day!!
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23 reviews)
50

Reviews of Lester Marshall Abel III

BS
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Betty S.
Rockville, MD
2009 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
verified customer Verified Customer
Category: Service
problem resolving was awesome
Lester went over and above what I expected. It was so minimal but it left a bad taste and now I feel totally different. Thank you so much.
Recommended
Employees worked with
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Lester Marshall Abel III
MR.
BS
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Betty S.
Rockville, MD
2009 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
verified customer Verified Customer
Category: Service
problem resolving was awesome
Lester went over and above what I expected. It was so minimal but it left a bad taste and now I feel totally different. Thank you so much.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/21/2016
Service Type: Maintenance
Category: Service
Oil change
Ok.
Recommended
LESTER A., SERVICE DIRECTOR from Fitzgerald Hyundai responded on 07/22/2016 05:18 AM

Good morning, 

     I wanted to thank you for taking the time to talk to me
this morning. I am so sorry that we did not get the car washed
we are working on improving our wash times and hiring more personel so that we can better serve our customers. With that said as we discussed this morning if you can come by anytime and see me I will get the vehicle cleaned inside and out.
also I have put a store credit for the money that you were charged I am sure the person that was checking you out did not realize that you were on the old plan I apoligize for that we will make sure that this does not happen again.

thank you so much
LESTER ABEL  

Employees worked with
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Lester Marshall Abel III
MR.
Verified Customer
Silver Spring, MD
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good customer service
Yes
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:00 AM

Thanks for the great review!

We truly appreciate your business and continued support!
I'm pleased that all went well with your visit, and that you 
feel comfortable with referring us to your friends.
Thanks again, and have a great summer!

Employees worked with
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Lester Marshall Abel III
MR.
Verified Customer
Bethesda, MD
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Competent and Friendly
Competent and Friendly
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:09 AM

Thanks for the great review!
We appreciate your business and long time support.
If I can ever be of assistance, please contact me directly!

Employees worked with
avatar
Lester Marshall Abel III
MR.
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