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SureCritic / Hyundai Dealer / Fitzgerald Hyundai / Lester Marshall Abel III
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Lester Marshall Abel III

MR.
Fitzgerald Hyundai
"SERVICE DIRECTOR "
Welcome to Fitzgerald Hyundai I am the Service Director here for this location. If I can be of any assistance Please contact me Directly. Have a great day!!
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23 reviews)
50

Reviews of Lester Marshall Abel III

Verified Customer
Silver Spring, MD
2013 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tad Disappointed
Went in for a diagnosis of a problem. Software updated as per database check of the problem. Didn't work nor was I given my quarterly $35 credit set to expire in several days. Called, but no return call. Disappointed, but not ready to abandon ship.
Recommended
LESTER A., SERVICE DIRECTOR from Fitzgerald Hyundai responded on 07/28/2016 05:47 AM

Good morning,

    I wanted to thank you for taking the time to complete the survey. I am disappointed to hear that the vehicle is not repaired
correctly I would like the chance to work with you on this concern please feel free to contact me at your earliest convenience.

thanks
Lester Abel
abell@fitzmall.com

Employees worked with
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Lester Marshall Abel III
MR.
BS
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Betty S.
Rockville, MD
2009 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
verified customerVerified Customer
Category: Service
problem resolving was awesome
Lester went over and above what I expected. It was so minimal but it left a bad taste and now I feel totally different. Thank you so much.
Recommended
Employees worked with
avatar
Lester Marshall Abel III
MR.
Verified Customer
Silver Spring, MD
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service
Yes
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:00 AM

Thanks for the great review!

We truly appreciate your business and continued support!
I'm pleased that all went well with your visit, and that you 
feel comfortable with referring us to your friends.
Thanks again, and have a great summer!

Employees worked with
avatar
Lester Marshall Abel III
MR.
Verified Customer
Bethesda, MD
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Competent and Friendly
Competent and Friendly
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:09 AM

Thanks for the great review!
We appreciate your business and long time support.
If I can ever be of assistance, please contact me directly!

Employees worked with
avatar
Lester Marshall Abel III
MR.
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