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SureCritic / Hyundai Dealer / Fitzgerald Hyundai / Lester Marshall Abel III
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Lester Marshall Abel III

MR.
Fitzgerald Hyundai
"SERVICE DIRECTOR "
Welcome to Fitzgerald Hyundai I am the Service Director here for this location. If I can be of any assistance Please contact me Directly. Have a great day!!
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23 reviews)
50

Reviews of Lester Marshall Abel III

KO
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Kyu O.
Rockville, MD
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Done Right!
My last experience with Fitz Hyundai was one of the worst in my 40 years of driving. However many free maintenance things were done this time as well as a complete wash and wax. The car looked and drove great. I needed a high pressure AC hose that was ordered and will be replaced tomorrow. This experience was one of the best! Great job, quality service and attention to customer communication. You did everything you were supposed to do correctly.
Recommended
LESTER A., SERVICE DIRECTOR from Fitzgerald Hyundai responded on 09/02/2016 04:32 PM

Good afternoon,

I wanted to thank you very much for taking the time to complete the survey. We appreciate the feedback and it was my pleasure  to take care of your service needs.
Have a wonderful weekend.

thank you very much,

LESTER ABEL
SERVICE DIRECTOR
301-881-4000
ABELL@FITZMALL.COM
Employees worked with
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Lester Marshall Abel III
MR.
BS
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Betty S.
Rockville, MD
2009 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
verified customer Verified Customer
Category: Service
problem resolving was awesome
Lester went over and above what I expected. It was so minimal but it left a bad taste and now I feel totally different. Thank you so much.
Recommended
Employees worked with
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Lester Marshall Abel III
MR.
Verified Customer
Silver Spring, MD
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good customer service
Yes
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:00 AM

Thanks for the great review!

We truly appreciate your business and continued support!
I'm pleased that all went well with your visit, and that you 
feel comfortable with referring us to your friends.
Thanks again, and have a great summer!

Employees worked with
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Lester Marshall Abel III
MR.
Verified Customer
Bethesda, MD
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Competent and Friendly
Competent and Friendly
Recommended
Ken H., Service Lane Manager from Fitzgerald Hyundai responded on 06/29/2016 08:09 AM

Thanks for the great review!
We appreciate your business and long time support.
If I can ever be of assistance, please contact me directly!

Employees worked with
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Lester Marshall Abel III
MR.
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