MC

Mary A Carter

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1101 reviews)
79

JS
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JOHN S.
Fort Worth, TX
2022 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customerVerified Customer
10
Category: Service
Service oil change & recall updates
FRIENDLY & HELPFUL STAFF, GOT ME A LOANER CAR WHILE OURS WAS IN SHOP
Employees worked with

Verified Customer
Fort Worth, TX
2018 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2023
verified customerVerified Customer
8
Category: Service
Mary Carter is outstanding
She is always responsive, helpful, and professional
Employees worked with

Verified Customer
Crowley, TX
2022 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2023
verified customerVerified Customer
10
Category: Service
Car Service
The car service I received was fast and very courteous. I alway have a good experience at Hiley Hyundai service.
Employees worked with

Verified Customer
Fort Worth, TX
2023 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
10
Category: Service
Service at Hiley Hyundai of Burleson
My wife and I had a really good experience in our first oil service, since purchasing our car. I would recommend Hiley Hyundai of Burleson to anyone. Thank you!
Employees worked with

TE
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TROY E.
Fort Worth, TX
2020 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2023
verified customerVerified Customer
10
Category: Service
Troy EASTLAND Jr
I WISH TO THANK YOU FOR THE OUTSTANDING SERVICE PROVIDED BY YOUR TEAM
Employees worked with

LW
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LAURA W.
Fort Worth, TX
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
10
Category: Service
Great experience
Mary, our service advisor is the greatest. Always makes the service visit a good experience even when it is an unexpected issue that is being taken care of.
Employees worked with

LB
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LIANA B.
Burleson, TX
2022 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2023
verified customerVerified Customer
10
Category: Service
Routine maintenance
I went in for routine maintenance, had already made an appointment on line. I drove up and a friendly person came out and ask for my appointment information. I left the sensor in the car and went to wait inside. Very simple.
James N., Service Director from Hiley Hyundai of Burleson responded on 04/06/2023 05:18 AM

Liana,
It's was a pleasure to serve you! Thank you so much for the positive review!

Employees worked with

RS
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RUSS S.
Arlington, TX
2015 GENESIS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
10
Category: Service
Great work
The problem was fixed in a professional and efficient manner.
James N., Service Director from Hiley Hyundai of Burleson responded on 04/06/2023 05:23 AM

Thank you for trusting us with your Genesis! Please let us know if you ever need anything else!

Employees worked with

WK
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WALTER K.
Alvarado, TX
2009 AZERA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2023
verified customerVerified Customer
10
Category: Service
excellent
as good as it gets
James N., Service Director from Hiley Hyundai of Burleson responded on 02/20/2023 06:47 AM

Walter, thank you for leaving our team a great rating! We're happy to hear of your positive experience. 

Employees worked with

KB
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KAYLEA B.
Crowley, TX
2021 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2023
verified customerVerified Customer
10
Category: Service
Easy from start to finish
My experience with Hiley Hyundai of Burleson was smooth and efficient! They communicated each step of the way when servicing my vehicle. Everything you want when it comes to getting your vehicle serviced. Easy from start to finish.
James N., Service Director from Hiley Hyundai of Burleson responded on 02/20/2023 06:50 AM

Thank you for the wonderful feedback Kaylea! We appreciate you choosing us to help you with your vehicle maintenance here at Hiley Hyundai of Burleson, and are happy to hear that you enjoyed your visit!

Employees worked with

SS
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SUE S.
Arlington, TX
2023 TUCSON HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2023
verified customerVerified Customer
10
Category: Service
My experience so far….
Very friendly staff. Love that it is family owned. There was a small issue a few days after purchase but they took care of it very quickly. Really appreciated the video showing the check of tires, pads, and several others which they do regardless of the reason the vehicle is at the service center.
Employees worked with

MP
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MELVIN P.
Saint George, UT
2022 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2022
verified customerVerified Customer
10
Category: Service
Great service on my Santa Fe
Took my car in for an oil change and they serviced it quickly and had me watch on a video
Employees worked with

RF
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RAFAEL F.
Fort Worth, TX
2022 KONA N
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/22/2022
verified customerVerified Customer
1
Category: Service
Bad service
They did a mess with the oil all the engine compartment
James N., Service Director from Hiley Hyundai of Burleson responded on 12/07/2022 02:51 PM

Mr Fonseca, Thank you for brining your vehicle back in to correct the issue. We look forward to seeing you next time!

Employees worked with

RC
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RANDAL C.
Arlington, TX
2022 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2022
verified customerVerified Customer
10
Category: Service
First service appointment.
Pleasant experience.
Employees worked with

AW
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ANTHONY W.
North Richland Hills, TX
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customerVerified Customer
10
Category: Service
Wonderful Experience
The whole process of buying a vehicle here was amazing. All the staff was great and really worked to make sure the vehicle was what I wanted and for a fair price.

While that was great, we did have an issue with the car within 60 days. Nothing that could have been planned and not at a great time. They immediately got us an appointment and worked hard to ensure we were updated and received the car back on time. They did a great job and the issue was fixed.
Employees worked with

BA
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BASHAR A.
Fort Worth, TX
2018 TUCSON
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2022
verified customerVerified Customer
0
Category: Service
Bad experience
I have a transmission issue and I told them that, after diagnosis, the car after 5 days they are having my car they told me you have an issue with transmission (I KNOW THAT!!) and they said sorry we are unable to figure out the reason please pay $160!. Was a bad experience I came for a specific issue and they couldn't do anything other than telling me about the issue that I'm already aware of.
Employees worked with

ER
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EDWARD R.
Burleson, TX
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2022
verified customerVerified Customer
10
Category: Service
Very friendly and quick service
The lady that greeted me when i arrived was very friendly and informative on what was to be done to my wifes vehicle. They were done with the oil change, tire rotation and alignment within a very timely manner. I will definitely be doing all the vehicles services at this location
Employees worked with

CE
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CARMEN E.
Burleson, TX
2017 ELANTRA GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2022
verified customerVerified Customer
10
Category: Service
execellent service as usual
I am very happy with the service I received. Mary is the best.
Employees worked with

RE
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ROY E.
Mansfield, TX
2015 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2022
verified customerVerified Customer
9
Category: Service
Service on Sonta 2015
I very happy with service i recieved. They what i ask and they did try to up sale me on other services. I had a great experience

Roy Ellis
Employees worked with

Verified Customer
Grand Prairie, TX
2013 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2022
verified customerVerified Customer
10
Category: Service
Great friendly service
Great friendly service
Employees worked with
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