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MATTHEW D GELINAS

General Sales Manager
"AutoFair: Driven to a Higher Standard"
Matt Gelinas started with AutoFair Hyundai in May of 2009. He spent nearly a decade on the sales floor and in July of 2020 was promoted to General Sales Manager. He is proud to lead New England's premiere Hyundai Dealer.
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(17 reviews)
86
Send a Message to MATTHEW D

AP
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Alexis P.
Litchfield, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customer Verified Customer
10
Category: Sales
Great experience!
First off, Doug is AMAZING. He helped me find just the right car right away and was so compassionate with me throughout the entire sale. He went above and beyond to make sure that I was getting the best car for me and my lifestyle. If you’re looking for a car, ask for Doug at Autofair Hyundai!!
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/30/2022

First and foremost Thank you for your business!

Doug has been with us for a long time and continues to rack up some of the best reviews I've ever seen in my 13 years at the dealership! It appears that this your first time buying a car from Doug, but we can assure you it won't be your last as Doug prides himself in his relationships with his clients! 

Whether you need parts, sales or service, please do not hestitate to reach out to Doug and the rest of the team at AutoFair Hyundai. We are happy to help!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

CC
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Christopher C.
Derry, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customer Verified Customer
10
Category: Sales
Don't let Doug Retire.
I believe I've purchased 6 vehicles from Doug Johnson over the past few years. I always feel well taken care of and leave very happy with my purchase. Doug is wonderful and I both can't wait for him to retire (because after dealing with me six times he deserves to) and hope he never does, because he's truly earned my trust and respect.

Thanks for everything Doug, and thanks to the supporting staff at Autofair who take care of us with financing and service!
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/30/2022

Good afternoon, 


I would like to take a moment, as the General Sales Manager at AutoFair Hyundai, and thank you for taking the time to review Doug! He is happy to be your sales person and speaks very highly of you and your family. We are grateful to have you as part of the AutoFair Hyundai Family. 

Thank you for your business and we hope to see you time and time again for your Hyundai needs. Enjoy those Palisades in the driveway!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

Verified Customer
Pelham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
8
Category: Sales
Upgrade
Got a great deal to upgrade my vehicle. Some minor hiccups along the way but overall happy with my purchase.
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/12/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

We understand that there was difficulties that you encountered in the process of buying a vehicle. There are challenges in the new districution methods. When people are unable to see the car that they are buying and reserve incoming vehicles miscommunication happens. Your survey will help the manufacturer understand the good and bad of the new disstribution methods.

There is also a lot that we can use to help to train our staff better and how to ensure that people are dealt with fairly and with ethics. There may have been a failure to accomplish that here. We appreciated your business and I hope that we can continue to be your Hyundai dealer in the future. 

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

JM
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Jane M.
Dunbarton, NH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
verified customer Verified Customer
10
Category: Sales
Good experience
I am happy I decided to go to Autofair Hyundai in Manchester to buy my new Hyundai. My salesman Eddy was very helpful with questions I asked and I was comfortable through the whole transaction. He made the whole car buying experience a positive one.

JM
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Jane M.
Dunbarton, NH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
verified customer Verified Customer
10
Category: Sales
Good experience
I am happy I decided to go to Autofair Hyundai in Manchester to buy my new Hyundai. My salesman Eddy was very helpful with questions I asked and I was comfortable through the whole transaction. He made the whole car buying experience a positive one.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2022
8
Category: Sales
Pleasant experience
Nice people. Ed Robinson was my salesman and was he was very helpful. I got the car I wanted but I thought I paid too much considering I had a trade and what the sticker price was.. I did feel a bit rushed at times but I still have a great car.
ADAM S D. from Autofair Hyundai responded on 01/08/2022

Jane, as the New Car Manager at Autofair Hyundai I would first like to thank you for your business and also thank you for taking the time to fill out the survey. We are glad that your overall experience was positive, however a few of the items you mentioned do concern me. Our goal is to provide all guests a 5-star purchase and ownership experience and we hate to fall short of that. I believe I may be able to address and fix a couple of your concerns. Would it be alright if we spoke briefly in the near future? I will make sure our team reaches out in the coming days, or if you'd prefer to reach me directly, my email is adonovan@autofair.com and my direct phone is 603-634-0584. Adam Donovan, New Car Manager, Autofair Hyundai


LF
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Lisa F.
Haverhill, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
10
Category: Sales
Great salesman.
Great service from start to finish. They went above and beyond. Including registering my vehicle out of state
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/05/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

NB
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Nichole B.
Derry, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customer Verified Customer
10
Category: Sales
New purchase
Emily maquire at Hyundai provided such exceptional service I wouldn’t even consider going anywhere else for any of my future car needs . I’m typically in the market for a vehicle every 3 years and I would follow her wherever she went regardless of the manufacture . The finance transaction was so amazing with Austin, he explained every possible option and made me feel in complete control the entire time . I was happy to tell the sales manager that I have never felt better after a sale . Usually I feel leaving frustrated or confused or taken advantage of . Not in this case . I have no doubt in my mind they took care of me like family .
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/05/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

Verified Customer
Peterborough, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customer Verified Customer
10
Category: Sales
Good Experience, Iffy Price
Nothing negative to say other than their markups over MSRP. The inventory shortage does mean consumers should temper their expectations of getting "a deal," but many dealers are within $1k of MSRP and AutoFair is starting at $3k, with more on some models. It's excessive in this market, especially for a brand that's still getting reasonable inventory deliveries. I think we could have done better if we shopped around, but they came down some and they came up on our trade appraisal so we reached a tollerable price for a seller's market.
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/05/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

We appreciate the positive survey despite your dissatisfaction in regards to sales price. If it is any comfort our in stock supply for Tucsons reached zero cars on Friday. We've yet to get another one physically in stock. We do have some in the pipeline, but most are spoken for. The best that we can offer is to try and give you the highest level of service possible for the duration of time that you own your vehicle.  


Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

RB
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Robert B.
Westford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customer Verified Customer
10
Category: Sales
Great service
Our experience with AutoFair was fantastic, from the beginning right through to our car being delivered! Thank you AutoFair!! See you soon.
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/05/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

RB
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Ronald B.
Merrimack, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Experience
Brandon was extremely excited to show me various automobiles and explained the differences. He also explained the leasing terms and set up my cellphone Bluetooth. Thank you Ron
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/03/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

Verified Customer
Hinsdale, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customer Verified Customer
8
Category: Sales
Over good experience
I only have two complaints. One was the price of my vehicle. It was listed online $5,000 less than what they sold it to me for.. which was upsetting and not accurate. The other complaint is I was given the car without the keys working so I had to come back and have it fixed. It was a brand new car so I am surprised it had an issue like that in the first place. Besides those two things it was a good experience and would come back for my next purchase.

EM
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Edward M.
Nashua, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
Edward Mabbott
Sales was excellent
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 12/22/2021

Thank you for your business! We are elated to hear that you had an excellent experience working with our sales staff here at AutoFair Hyundai! We are excited to be your new retailer for years to come! Sid and Terry were excited to earn some new customes and please don't hesitate to reach out to them anytime that you need anything. Welcome to New Hampshire!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

AP
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Ashlynn P.
Nashua, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
First time buyer
As a young first time car buyer, the process was great from start to finish! Dealerships can be intimidating for a first time buyer (and a woman), but my experience changed my view on that. I will definitely be a repeat customer. Thanks Doug!
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 12/22/2021

We are elated to hear that you had a great experience working with Doug! He is a client favorite around here! We look forward to you coming in for your servicing and make sure to stop by and see Doug during your maintenance appointments! 

Thank you for your business and we will be here to serve you for years to come!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customer Verified Customer
10
Category: Sales
I was heard
I felt that staff was listening to me, courteous, knowledgeable.
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 12/22/2021

Thank you for your decision to buy a car from AutoFair Hyundai! We are glad to be your retailer of choice and we look forward to serving you for years to come!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

ML
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Mark L.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
Buying a vehicle was easy
Staff was very courteous, professional and always made me feel comfortable. No pressure, just great service. From my salesman Manny to the Finance Dept, I was very impressed. Thank you
MATTHEW D G., General Sales Manager from Autofair Hyundai responded on 01/03/2022

First and foremost thank you for choosing AutoFair Hyundai. We want to thank you for choosing us as your dealership and we appreciate your decision to do business with us. We look forward to being your dealership for many years to come and we hope that we can continue to make you a happy AutoFair customer. Thank you!

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com

Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customer Verified Customer
10
Category: Sales
Love my Hyundai
I have purchased my vehicles and I always receive the best service.

Verified Customer
Merrimack, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customer Verified Customer
Category: Sales
The sales staff
Working with Anthony was a pleasure. He explained all the new features in the model for me.
Recommended

PC
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Paul C.
Goffstown, NH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2020
Category: Sales
Great sales team
Shaylin was fantastic to work with!
Recommended
ADAM S D. from Autofair Hyundai responded on 11/28/2020

Paul, our goal is to provide all customers with a top notch purchasing and ownership experience. We will reach out to you directly to address any of the concerns that you may have had during your visit. We appreciate your business!

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