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SureCritic / Temecula Hyundai / RICHARD DICKENS
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RICHARD DICKENS

SALES DIRECTOR
Temecula Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(63 reviews)
88

Reviews of RICHARD DICKENS

DS
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David S.
Menifee, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Manager Pedro made sure we were taken care of well
We called and spoke to a manager, Pedro and told him what we wanted for a purchase. He kept in touch and told us that the vehicle had arrived. We immediately went there and were treated very well. We made the purchase got financing and we’re driving home in a short amount of time. Very professional and courteous staff.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Temecula, CA
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
FUN car buying experience
We had our first fun car buying experience with our sale person Ryan.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Murrieta, CA
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
Well taken care of
My wife and I were grocery shopping and decided to stop at the Temecula Hyundai dealership. We had no intentions of purchasing but had been thinking about the possibility of a hybrid vehicle. The second we got on to the Hyundai lot, we were greeted by August. August was personable, courteous and knowledgeable throughout the entire process. Once we saw a hybrid vehicle and test drove it, we were hooked. However, since we had no interest in purchasing that day, we decided to ask all of our questions and leave to contemplate if we would purchase in the near future. I have to tell you, I’ve been to several dealerships and have met many employees throughout the years of owning vehicles, but the customer service I received at the Temecula Hyundai dealership was first class. My wife and I couldn’t believe how nice everyone was there. We never once felt any pressure to buy. August was someone I felt had my best interest from the start, and stayed consistent from start to finish. Financing was a breeze and Pedro the finance manager was very helpful in making sure I got the best deal. I’ve never purchased a vehicle in Temecula based on my previous experiences at other dealerships...but that is not the case anymore. I will recommend everyone I know to go see August, Pedro and the Temecula Hyundai team...you won’t be sorry!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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AUGUST BOESSLER
EJ
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Ernest J.
Temecula, CA
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Purchasing a new car
I have purchased 3 cars from this dealership and it has been a pleasant experience each time. If I buy another new car it will be a Hyundai from this dealership. I lived in Korea for several years and I know that the Korean workers take pride in their work. Thanks
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
Verified Customer
Whittier, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Best Customer Service
The entire team at Temecula Hyundai were extremely friendly and helpful. They made me feel as if I was family rather then just another sale to them. Rick Lockett in-particular was phenomenal, he was able to answer all my questions and even came in on his day off to complete the sale with me as I felt most comfortable working with him. I recommend everyone looking to buy a new Hyundai to check out this location.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RICHARD LOCKETT
EP
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Edward P.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customer Verified Customer
Category: Sales
Fantastic Experience
This is now the 4th vehicle that we have purchased from the Temecula Hyundai. I love my new vehicle, but I truly love the customer service that we receive from this dealership. James went above and beyond to provide my husband and myself with the highest quality customer service.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
FV
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Federico V.
Wildomar, CA
2021 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customer Verified Customer
Category: Sales
The people there are so friendly
The kindness and friendliness of the entire staff
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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FEDERICO VILLEGAS
AB
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Andrew B.
Perris, CA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customer Verified Customer
Category: Sales
Great company and staff
Traded in my 2018 Ram 1500 Rebel for a 2022 Hyundai Tucson hybrid. Couldn’t be much happier, gas prices are going up and I had to adjust with the inflation of California’s economy. I want to say thank you to my salesman Tony for helping my family and I by making the process all too easy, and would recommend the people reading this review to stop by and check out Temecula Hyundai. Great staff and great people it’s what they do!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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TONY TOWNSEND
BG
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Brad G.
Lake Elsinore, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
Temecula Hyundai
Great people. Out the door with my new car in 90 minutes.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
JS
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Jennifer S.
Temecula, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
verified customer Verified Customer
Category: Sales
Great experience
Purchased a Palisade for my husband and had such a great experience with Jay and Temecula Hyundai that we returned the next month to purchase an Elantra for myself. Jay was awesome! Friendly, knowledgeable, and no-pressure. We made an appointment for our Elantra purchase and he had the exact car I wanted waiting for me when I arrived. The purchase was super fast and we couldn’t be happier!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
BM
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Brian M.
Murrieta, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
The Service is Outstanding
Steve was there from the beginning, when I first research for a new 2021Hyundai Tucson on temeculahyundai.com. I've been a loyal Hyundai Owner since 1993 and my 2021Hyundai Tucson is my 5th Hyundai.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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AUGUST BOESSLER
Verified Customer
Murrieta, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Staff
Staff very professional and willing to work with you.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RICHARD LOCKETT
SB
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Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
SB
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Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2020
Category: Sales
Sales personnel
Jose was awesome. I would only buy a car from Jose. He made the process quick and painless.
Recommended
RICHARD D. from Temecula Hyundai responded on 12/09/2020 07:58 AM

Customer was happy and would like an opportunity to rescore.

Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
IC
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Ina C.
Murrieta, CA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
verified customer Verified Customer
Category: Sales
They made car buying stress free.
They answered my thousand questions with patience and in detail. Very kind and generous with there time. August Boesler, Pedro Rodriguez, Chris Ramirez and Travis Kuhn made up a dream team. I actually had a good time.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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AUGUST BOESSLER
PW
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Patricia W.
Temecula, CA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customer Verified Customer
Category: Sales
Love my new Hyundai Kona AWD!
Love this car! This is the third Hyundai I’ve owned, they really are well made cars! Two of them from Temecula Hyundai, those guys are really great!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
LD
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Louis D.
Winchester, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
verified customer Verified Customer
Category: Sales
Professional Sales and Service personnel
I would recommend Temecula Hyundai to anyone looking for a great sales and service experience. No Pressure and well informed about the products and services offered.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
EH
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Erica H.
Sun City, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
verified customer Verified Customer
Category: Sales
Very Wonderful
The rep that worked with me was amazing and very easy to talk to about my concerns. He went above and beyond.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
RV
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Robert V.
Murrieta, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customer Verified Customer
Category: Sales
excellent sales staff
Always able and willing to go that extra, to make a customer pleased. Good dealership, I have leased now 4 cars from Tem Hyun.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
SB
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Suzanne B.
Wildomar, CA
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
Excellent Dealership Excellent Sales Representative
Israel Sanchez does it again! He helped me buy my 4th Hyundai in 18 months in a smooth, easy, friendly, no-haggling transaction. All of my friends, family and coworkers know about him and how he makes miracles happen. And I absolutely looooove this car! It's a 2020 Hyundai Accent Limited. Drives like a smaller, sportier version of the 2020 Elantra Value Edition with all of the bells and whistles I wanted.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
Displaying Review 41 - 60 of 65 in total
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