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SureCritic / Temecula Hyundai / RICHARD DICKENS
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RICHARD DICKENS

SALES DIRECTOR
Temecula Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(72 reviews)
89

Reviews of RICHARD DICKENS

MO
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Michelle O.
Menifee, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
verified customerVerified Customer
10
Category: Sales
We LOVE our new Palisade!
My husband and I knew we liked either the Palisade or a Kia Telluride. After stopping at Kia and them not having any inventory, we were pleasantly surprised to see a few Palisades in stock. Diego greeted us and started showing us a nice mid-grade model (which was my choice). My husband wanted a few more bells and whistles. Diego was happy to accommodate his wishes and proceeded to educate us about all of the awesome features of the Calligraphy model. We fell in love, and Diego and the team helped make us a deal we were comfortable with. Diego was also very knowledgeable about the differences between leasing and financing, and what would work best for us. Overall it was a great experience. We just finished our first family road trip in it, and we love our new ride!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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DIEGO VAZQUEZ
AL
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Arturo L.
Sun City, CA
2022 Hyundai Santa Fe Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2021
verified customerVerified Customer
10
Category: Sales
Leo is great!!!
Thanks leo
RICHARD D. from Temecula Hyundai responded on 11/24/2021 11:05 AM

Thank you for speaking with Leo regarding your satisfaction. We value as a customer and hope to continue to earn your business. Thank you for agreeing to rescore the survey.

Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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LEODEGARIO BAUTISTA
Verified Customer
Fallbrook, CA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Recently purchased a new 2022 Tucson. We had a great experience.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
Verified Customer
Oceanside, CA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
verified customerVerified Customer
10
Category: Sales
Anthony S is awesome
Ive been with Toyota my whole life, and after going into Hyundai and talking to Anthony Stissi, I am now a avid Hyundai advocate. Excellent value, and great service with Hyundai. Thank you!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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ANTHONY STISSI II
INTERNET SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
TD
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Todd D.
Santa Ana, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
My new 2022 Hyundai Tucson
Words can not even explain my satisfaction and gratitude, I have towards my experience at Temecula Hyundai. August 28th on a bright sunny Saturday afternoon at the Hyundai dealership I gravitated towards this outstanding beautiful SUV called the Tucson. Brand new 2022 Hyundai Tucson the absolute dream car. Through it all, by my side Ryan at Temecula Hyundai was there filling me in on all the latest features and operations to the vehicle. He did a phenomenal job pin pointing everything, showing me how to smoothly operate all the different buttons. I absolutely love this car and I highly recommend anyone to go get a car through Temecula Hyundai. Time did not drag one moment feeling excited to go home with a fantastic new car like the Tucson. I am extremely thankful for Brad, Ryan and everyone at Temecula Hyundai for this experience! I love my new Hyundai Tucson, go get you one too!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Murrieta, CA
2021 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customerVerified Customer
10
Category: Sales
Quick and easy
Best buying experience ever. I was in and out in a snap. All questions answered. I will definitely be retuning to Tenecula Hyundai!
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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ANTHONY STISSI II
INTERNET SALES MANAGER
SE
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Shawn Marie E.
Menifee, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Sales
Exceptional purchasing experience
Tony was a wonderful partner in the purchasing process. Everything was fast and easy. I didn't feel pressured and I had plenty of opportunities to talk things over with my partner.
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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TONY TOWNSEND
JH
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Jacob H.
Lake Forest, CA
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
Category: Sales
Great overall!
All the associates were kind and willing to help out. The place was very tidy and the experience was very quick and easy.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
JL
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John L.
Perris, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
Category: Sales
Nice people
There great there great deals nice car’s
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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RICHARD LOCKETT
DS
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David S.
Menifee, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customerVerified Customer
Category: Sales
Manager Pedro made sure we were taken care of well
We called and spoke to a manager, Pedro and told him what we wanted for a purchase. He kept in touch and told us that the vehicle had arrived. We immediately went there and were treated very well. We made the purchase got financing and we’re driving home in a short amount of time. Very professional and courteous staff.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Temecula, CA
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Category: Sales
FUN car buying experience
We had our first fun car buying experience with our sale person Ryan.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
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RYAN RUIZ
Verified Customer
Murrieta, CA
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Category: Sales
Well taken care of
My wife and I were grocery shopping and decided to stop at the Temecula Hyundai dealership. We had no intentions of purchasing but had been thinking about the possibility of a hybrid vehicle. The second we got on to the Hyundai lot, we were greeted by August. August was personable, courteous and knowledgeable throughout the entire process. Once we saw a hybrid vehicle and test drove it, we were hooked. However, since we had no interest in purchasing that day, we decided to ask all of our questions and leave to contemplate if we would purchase in the near future. I have to tell you, I’ve been to several dealerships and have met many employees throughout the years of owning vehicles, but the customer service I received at the Temecula Hyundai dealership was first class. My wife and I couldn’t believe how nice everyone was there. We never once felt any pressure to buy. August was someone I felt had my best interest from the start, and stayed consistent from start to finish. Financing was a breeze and Pedro the finance manager was very helpful in making sure I got the best deal. I’ve never purchased a vehicle in Temecula based on my previous experiences at other dealerships...but that is not the case anymore. I will recommend everyone I know to go see August, Pedro and the Temecula Hyundai team...you won’t be sorry!
Recommended
Employees worked with
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AUGUST BOESSLER
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
EJ
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Ernest J.
Temecula, CA
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customerVerified Customer
Category: Sales
Purchasing a new car
I have purchased 3 cars from this dealership and it has been a pleasant experience each time. If I buy another new car it will be a Hyundai from this dealership. I lived in Korea for several years and I know that the Korean workers take pride in their work. Thanks
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
Verified Customer
Whittier, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customerVerified Customer
Category: Sales
Best Customer Service
The entire team at Temecula Hyundai were extremely friendly and helpful. They made me feel as if I was family rather then just another sale to them. Rick Lockett in-particular was phenomenal, he was able to answer all my questions and even came in on his day off to complete the sale with me as I felt most comfortable working with him. I recommend everyone looking to buy a new Hyundai to check out this location.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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RICHARD LOCKETT
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SHAWN SMILEY
FINANCE MANAGER
EP
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Edward P.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customerVerified Customer
Category: Sales
Fantastic Experience
This is now the 4th vehicle that we have purchased from the Temecula Hyundai. I love my new vehicle, but I truly love the customer service that we receive from this dealership. James went above and beyond to provide my husband and myself with the highest quality customer service.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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JAMES CREGUER
SENIOR INTERNET SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
FV
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Federico V.
Wildomar, CA
2021 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customerVerified Customer
Category: Sales
The people there are so friendly
The kindness and friendliness of the entire staff
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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CHRISTOPHER RAMIREZ
FINANCE MANAGER
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FEDERICO VILLEGAS
AB
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Andrew B.
Perris, CA
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customerVerified Customer
Category: Sales
Great company and staff
Traded in my 2018 Ram 1500 Rebel for a 2022 Hyundai Tucson hybrid. Couldn’t be much happier, gas prices are going up and I had to adjust with the inflation of California’s economy. I want to say thank you to my salesman Tony for helping my family and I by making the process all too easy, and would recommend the people reading this review to stop by and check out Temecula Hyundai. Great staff and great people it’s what they do!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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TONY TOWNSEND
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SHAWN SMILEY
FINANCE MANAGER
BG
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Brad G.
Lake Elsinore, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customerVerified Customer
Category: Sales
Temecula Hyundai
Great people. Out the door with my new car in 90 minutes.
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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ANTHONY STISSI II
INTERNET SALES MANAGER
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SHAWN SMILEY
FINANCE MANAGER
JS
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Jennifer S.
Temecula, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
verified customerVerified Customer
Category: Sales
Great experience
Purchased a Palisade for my husband and had such a great experience with Jay and Temecula Hyundai that we returned the next month to purchase an Elantra for myself. Jay was awesome! Friendly, knowledgeable, and no-pressure. We made an appointment for our Elantra purchase and he had the exact car I wanted waiting for me when I arrived. The purchase was super fast and we couldn’t be happier!
Recommended
Employees worked with
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
BM
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Brian M.
Murrieta, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customerVerified Customer
Category: Sales
The Service is Outstanding
Steve was there from the beginning, when I first research for a new 2021Hyundai Tucson on temeculahyundai.com. I've been a loyal Hyundai Owner since 1993 and my 2021Hyundai Tucson is my 5th Hyundai.
Recommended
Employees worked with
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AUGUST BOESSLER
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RICHARD DICKENS
SALES DIRECTOR
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SHAWN SMILEY
FINANCE MANAGER
Displaying Review 41 - 60 of 74 in total
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