avatar

Ryan Myers

Service Advisor
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 reviews)
72

Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customer Verified Customer
10
Oil Change
I received an oil change shortly before closing time. The representative I checked in with was welcoming, professional, and thorough. He answered any questions and made sure it was a comfortable, speedy process. Thank you!
Employees worked with

MM
gravatar
Marquitta M.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
10
Great costumer service
Great service, great at explaining my services that need to be done great overall I would highly recommend Midas to any of my family members and friends.
Employees worked with

DE
gravatar
DARIUS E.
Brookfield, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2022
verified customer Verified Customer
0
Job wasn’t done still not done
Still waiting on them to finish the job
Employees worked with

TW
gravatar
TIM W.
Brookfield, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
verified customer Verified Customer
8
Quick, Quality Work
I brought in my daughters 1999 Mazda 626 for exhaust and suspension estimates. The estimates were more than I was willing to spend on this older car so they were very flexible in allowing me to order some of my own parts to reduce the cost. Work was done quickly and correctly.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 11:05 AM

Tim, thank you for your five star review.

Employees worked with

SP
gravatar
SHEILLA P.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
verified customer Verified Customer
10
Quick service
Checked in for my appointment time and they started working on my car right away. Didn’t have to wait that long before they were finished.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 10:40 AM

Sheilla, thank you for your five star review.

Employees worked with

CA
gravatar
COLLEEN A.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Excellent Service
Quick and friendly service. Have been coming here for years.
Derick W., Store Manager from Midas of Brookfield responded on 03/23/2022 07:56 AM

THANK YOU COLLEEN, FOR YOUR 5 STAR REVIEW, WE WILL CONTINUE OUR BEST SERVICE.

Employees worked with

DC
gravatar
DARIOUS C.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Got exhaust system repaired
Took my truck to Midas for exhaust repair. The team did a great job of getting work done same day and getting me back on the road. Price was the cheapest of 4 shops I contacted. Would recommend and definitely will be back for all repairs in future.
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 05:49 AM

Thank your for your 5 star review. We are happy to hear such great things from our outstanding customers.


JR
gravatar
JOHN R.
Brookfield, WI
Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Oil Change and Tire Rotation
Great job theses guys always value my time.
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 05:48 AM

Thank you for your 5 star review. We are glad we can take care of your needs in a timely manner!

Employees worked with

JM
JANE M.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Employees were very efficient and genuinely nice
I felt like I mattered . Staff was professional and oil change was quick. I have gone here for several years and will continue to so!!
Employees worked with

CH
CATHRYN H.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Great customer service
When I walked in I was greeted and all my car needs were met
Derick W., Store Manager from Midas of Brookfield responded on 02/26/2022 05:00 AM

Cathryn, thank you for your great review.

Employees worked with

Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Highly Recommend
Very good experience. Fair price, completed sooner than expected, and the staff was helpful and polite.
Derick W., Store Manager from Midas of Brookfield responded on 02/26/2022 04:59 AM

Thank you for your great review.

Employees worked with

KF
KENESHA F.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
The best
I love this Midas I have been comin here since 16
Derick W., Store Manager from Midas of Brookfield responded on 02/26/2022 04:59 AM

Kenesha, thank you for your great review.

Employees worked with

KC
KYLE C.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Great they get job done fast
I love my experience there very friendly and respectful
Derick W., Store Manager from Midas of Brookfield responded on 02/26/2022 04:58 AM

Kyle, thank you for your great review.

Employees worked with

MB
gravatar
MICHAEL B.
Hartland, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customer Verified Customer
10
great service and very knowledgeable
everything was great ... all the way from setting up a appointment online to the inspection.
driveing home knowingly it's a little safer for my family and friends.. I will be returning to get
more work done soon
very pleased ?
Derick W., Store Manager from Midas of Brookfield responded on 02/17/2022 08:53 AM

Michael, thank you for your review and we are glad to hear that we can take care of your vehicle needs and piece of mind.


Verified Customer
Milwaukee, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2022
verified customer Verified Customer
8
It was good
I was released in a timely fashion
Derick W., Store Manager from Midas of Brookfield responded on 02/17/2022 08:52 AM

Hello, thank you for your review. Is there anything we can do to earn a five star review from you?

Employees worked with

CP
gravatar
COREY P.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customer Verified Customer
10
Great oil, brake, tire service!!
Ryan and Derrick were great to work with on my recent visit to get oil changed and tires rotated on my 2021 Chevy Silverado. Also heard a couple of the mechanics talking to another customer and it sounded really straight up. I will be back when I need service again for oil, tires, brakes. Not sure of all services offered, but they seem like a great choice in the area
Derick W., Store Manager from Midas of Brookfield responded on 02/17/2022 08:50 AM

Corey, thank you very much for your review. We appreciate your kind words and we work hard at being straight up front with our customers.

Employees worked with

Verified Customer
Milwaukee, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2022
verified customer Verified Customer
7
Tire repair
The technician didn't secure spare tire in it's space he just put it in the trunk.
Derick W., Store Manager from Midas of Brookfield responded on 02/11/2022 05:07 AM

I appologize for your the technician not securing your spare in the trunk. We do not do business in this way. I will make sure this is addressed. Is there anything we can do for you to earn a 5 star review?

Employees worked with

Verified Customer
Brookfield, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2022
verified customer Verified Customer
9
Oil change
Ryan was great! Quick and friendly service. Only thing is they forgot to reset my oil change light
Derick W., Store Manager from Midas of Brookfield responded on 02/08/2022 04:55 AM

Thank you for your review. I am sorry they forgot to reset your oil change light and I will make sure they do so next time. You can stop in anytime for us to reset your light for you.

Employees worked with

Displaying all 18 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.