Business Solutions
SureCritic / Rosen Hyundai / YASEEN ALI

YASEEN ALI

Rosen Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 reviews)
78

Reviews of YASEEN ALI

BG
gravatar
Brady G.
Racine, WI
2021 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2021
verified customer Verified Customer
Category: Sales
Dent
Sales person was amazing. Friendly and kept in contact. Manager kept in contact and was responsive. I would be giving a five star if we did not deal with our dent situation. Brand new and they drilled hold in our door and plugged it with a piece of plastic. Working in the field other cautions could have been taken like removing the door panel and fixing the dent. Not drilling a hole and placing a plastic plug in. They did offer to come back to have plastic plug fixed. However after one bad experience done incorrectly I do not feel comfortable having them do anymore body work- to a brand new vehicle.
Not Recommended
VERONICA R. from Rosen Hyundai responded on 07/02/2021 07:21 AM

I'm glad you had a good experience with us~ Other than the dent.  Very sorry about that.  I will forward your information to our General Manager.

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
Verified Customer
Algonquin, IL
2022 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2021
verified customer Verified Customer
6
Category: Sales
Love my new Hyundai but disappointed in unmasked staff.
As anticipated the process took over 4 hours. Normally, this is to be expected and customers just have to accept and plan accordingly, however, during the spread of Covid 19 and variants to date, the civic duty of all citizens would be be adhere to the recommendation to mask up if not vaxxed. This was NOT evident as being followed at this. This is unacceptable more-so for a consumer business that meets for extended periods of time in close proximity of clients, some of who can are in highest risk age range. This issue raised stress and anxiety levels for me since I unknowingly sat within 18 inches from an unmasked and unvaxxed service rep for over 20 minutes two times through out the process.
VERONICA R. from Rosen Hyundai responded on 08/09/2021 11:06 AM

Sorry to hear about these issues.  They have been addressed and a manager will reach out to you.

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JARED SHAW
Verified Customer
Sycamore, IL
2020 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customer Verified Customer
Category: Sales
Sales
Buying a car was stress free. Service was excellent. I was able to test drive the car I was interested in and for paperwork started right away. They took the time to make sure to get the best deal for me.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2020
Category: Sales
Buying a car
Friendly and prompt to help you. Buying a car, they made sure to negotiate so I had the best deal.
Recommended
Dominick L. from Rosen Hyundai responded on 08/27/2020 11:35 AM

Hi! Alicia my name is Dominick Logan I am the General Sales Manager here at Rosen Hyundai.  I want to first say thank you for your business and I hope that you are enjoying your new car.  We here at Rosen strive for excellence and we always want to see how we can do better.  We recieved your review of our dealership which you scored us a 3 out of 5 and I just wanted to see what re differently so we can get better.  Please let me know at your convenience. Thanks!   (224)249-3637 you can also text if you like. 

Dominick L. from Rosen Hyundai responded on 08/29/2020 07:52 AM

Thank you! 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
KC
gravatar
Kjeld C.
Marengo, IL
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
One year of searching.
It took almost a year of searching and waiting to pull the trigger. Being this is our 1st new car purchase in 40 years we did a lot of internet and talking to people to get ideas of service, safety and quality. Many of our local dealerships were eliminated right there. Safety issues were a major concern and Hyundai won out with what I consider should be standard items and they were with Hyundai. The 2nd item for me was service at the dealer, again Rosen fit the bill with excellent service.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:00 AM

Hi Kjeld, thank you for the review.  I'm glad you had such a great experience with us here at Rosen Hyundai!  Is there anything we could have done differently to earn the 5th star rating?  Hope to hear from you soon, We appreciate your business!

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JARED SHAW
MW
gravatar
Mary W.
Lake In The Hills, IL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customer Verified Customer
10
Category: Sales
Great people who you can trust! Hyundai is a fantastic car and the company stands behind their name
Fantastic people who care’n
Dominick L. from Rosen Hyundai responded on 03/12/2022 08:16 AM

Mary thanks for the reveiw! 

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
MIKE BECKER
Verified Customer
Bensenville, IL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Category: Sales
Awesome dealership
Everyone was so helpful and easy to work with Dominick and Yaseen were the best, highly recommend them and the dealership, love driving my new Palisade!
JENNIFER D. from Rosen Hyundai responded on 03/10/2022 11:54 AM

Thank you for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
RICHARD MATTHIES
JC
gravatar
James C.
Pingree Grove, IL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Fantastic
Salesman and dealership very easy to work with
JENNIFER D. from Rosen Hyundai responded on 03/07/2022 02:55 PM

Thank you for your 5 Star review James. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
BRENNAN KRESAL
MB
gravatar
Maththew B.
Algonquin, IL
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great Location
Love this location! Mike is great at what he does and has a ton of industry knowledge. These guys got me in and out quickly with a gorgeous new Elantra! My family has bought their last 5 cars here and my girlfriend will be buying one here in a few months. They are the best in biz
JENNIFER D. from Rosen Hyundai responded on 03/07/2022 02:57 PM

Thank you for your 5 Star review Matthew. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
EDUARDO HERNANDEZ
Verified Customer
Lake In The Hills, IL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Sales
2022 Santa Fe lease
My salesman was very attentive and listened to my needs. This not makes 5 vehicles from Rosen. A++
JENNIFER D. from Rosen Hyundai responded on 03/03/2022 09:52 AM

Thank you so much for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JON MUEHL
Verified Customer
Algonquin, IL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Sales
Rosen Hyundai algonquin is the best!
See Mike Becker, sales associate. You'll get the car you want with Mike!
JENNIFER D. from Rosen Hyundai responded on 03/01/2022 10:21 AM

Thank you for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
MIKE BECKER
CR
gravatar
Colleen R.
Bartlett, IL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Sales
Rosen Hyundai Algonquin
We were referred to Rosen Hyundai and they did not disappoint! Mike Becker, our sales associate, was upfront about each detail and helped us throughout the process. The entire team was great to work with, the facility was clean and comfortable, and we love our new car.
JENNIFER D. from Rosen Hyundai responded on 03/01/2022 10:23 AM

Thank you for the 5 Star review Colleen. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
MIKE BECKER
JC
gravatar
Jeffrey C.
Cary, IL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Sales
Happy Customer
My sales Rep Jared was very helpful. He was knowledgeable about the vehicles and the sales process. I was given a fair price on my trade in and look forward to working with him again in the future.
JENNIFER D. from Rosen Hyundai responded on 02/24/2022 07:12 AM

Thank you for your 5 Star review Jeffrey. It is much appreciated. We loook forward to servicing your vehicle in future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JARED SHAW
DK
gravatar
Diana K.
Fox Rv Vly Gn, IL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Sales
New Tucson
Highly recommend
Made purchasing a new car during trying times a pleasant experience
JENNIFER D. from Rosen Hyundai responded on 02/17/2022 07:28 AM

Thank you for your 5 Star Review Diana. We appreciate your feedback. Looking forward to servicing your vehicle in the future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JARED SHAW
GP
gravatar
Gail P.
Mchenry, IL
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Terrific experience
We had a wonderful experience with our sales person through the financial person. Everyone was knowledgeable and attentive. Great job everyone!
JENNIFER D. from Rosen Hyundai responded on 02/04/2022 02:26 PM

Thank you for your 5 Star review Gail. It is much appreciated. We look forward to servicing your vehicle in the future. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
BRENNAN KRESAL
Verified Customer
Volo, IL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customer Verified Customer
10
Category: Sales
Very satisfied with my purchase
I felt that I was not pressured into the purchase and I felt I was helped in making the best decision for myself and my family.
JENNIFER D. from Rosen Hyundai responded on 02/03/2022 07:53 AM

Thank you for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
RON TURNER
LP
gravatar
Lisa P.
Chicago, IL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customer Verified Customer
10
Category: Sales
Awesome car!
This is my 3rd Hyundai, second purchased from Rosen! I cannot say enough positive things about Rosen and the whole car buying process. Working with Brian Acosta and Mike Becker to finalize this deal was by far the best experience.
Dominick L. from Rosen Hyundai responded on 01/31/2022 02:49 PM

Lisa thanks for the review! 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
MIKE BECKER
Verified Customer
Dekalb, IL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Sales
Exceptional Service
Mike and Yaseen were amazing to work with! They both did an amazing job explaining everything answering every question and made the overall experience great! They are personable and want to ensure you are happy, it’s been two weeks since I got my new car and I could not be happier! If you are looking to buy, this is your place and these are the folks to go to!
JENNIFER D. from Rosen Hyundai responded on 01/28/2022 12:29 PM

Thank you for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
MIKE BECKER
Verified Customer
Arlington Heights, IL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customer Verified Customer
10
Category: Sales
This is the best dealership!!!
Everyone here is ready to help. John in sales is amazing. I will never go anywhere else to buy a car. They make it quick and easy here with no haggling!! Love this place.
JENNIFER D. from Rosen Hyundai responded on 01/17/2022 12:14 PM

Thank you so much for your 5 Star review. It is much appreciated. 

Employees worked with
avatar
Dominick Logan
avatar
YASEEN ALI
avatar
JON MUEHL
Verified Customer
Crystal Lake, IL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customer Verified Customer
10
Category: Sales
Satisfied customer
My mom and I enjoyed our experience we didn’t spend a lot of time we where in and out with what we where looking for! And Richard went out of his way to get the car from Wisconsin we truly appreciate it!
JENNIFER D. from Rosen Hyundai responded on 01/13/2022 10:09 AM

Thank you for your 5 Star review. 

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
RICHARD MATTHIES
AS
gravatar
Alexander S.
Crystal Lake, IL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
verified customer Verified Customer
10
Category: Sales
Jared is AWESOME!
from start to finish jared helped us pick the perfect car, he was so helpful and patient when we were switching what we wanted but in the end he was able to deliver more than enough! we love our car!
JENNIFER D. from Rosen Hyundai responded on 12/20/2021 03:32 PM

Thank you so much for the 5 Star review. So glad you had a great experience. We look forward to servicing your vehicle in the future. 

Employees worked with
avatar
JESUS FAVELA
avatar
YASEEN ALI
avatar
JARED SHAW
Displaying Review 1 - 20 of 54 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.