Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1169 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.5517252/5Overall Rating 3.5517252/5Overall Rating 3.5517252/5rating 3.5517252rating 3.5517252
Original
Overall Rating 2.06897/5Overall Rating 2.06897/5rating 2.06897rating 2.06897rating 2.06897
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


KF
Kristina F.
Pittsburgh, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great service/great company!!!
We have owned Hyundais since 2004 and will continue to buy them and recommend them because they stand behind their vehicles!!
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Thanks for the feedback.  We look forward to taking care of you in the future.

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Pittsburgh, PA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great team of professionals
the service team at our Hyundai dealer is excellent and goes the extra mile to work with you.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Thanks for the feed back and we look foward to seeing you next visit

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Pittsburgh, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Treat me like I just paid you over $500
For a $500+ service, would have expected the car at least to be washed.

NH
Nicole H.
West Elizabeth, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Above and beyond customer service
Even though I was having issues with the extended warranty on my engine, the service department went out of their way to help me, ensuring fast service and assistance with the rental. I could not be happier with my experience at South hills.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Glad we could help.  Thanks for you business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

NK
Nicole K.
Pittsburgh, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great service
Jordan from service department was great!
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Glad to hear. Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MC
Melynda C.
Pittsburgh, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
no problems
Jordan was 1000% nice and helpful. He even noticed when my bill was wrong before I could even question it and reprinted it right away for me. He was very easy to talk to and pulled my car in for me while it was raining. I will definitely come back and will continue to recommend this location.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Thanks for your business and we look forward to seeing you again

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Bridgeville, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Car service
Service was great! I will not return only because I am moving out of state. Thank you for care of my car!.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Thanks for you business and good luck on the move

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

JL
Jonathan L.
Heidelberg, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2019 Category: Service
Its ok
They did not reduce my invoice by the coupon I showed them
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/24/2019

Mr. Loring, Please let me know what the coupon was and i will be more than happy to issue you a check for the differece.


Matt Gerlach
Service Manager
mgerlach@cochran.com


Verified Customer
Pittsburgh, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Did not have to wait longer than expected.
They said 2 hrs. It was 2 hrs. Would like to have had my vehicle washed.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

NL
Norman L.
Lawrence, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2019 Category: Service
Only place I dealed with since they bought it from McMinn
since my last visit there were mostly all new eb*mpl0yees.I did not know any of them I felt lost.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Mr.Leonard,
Sorry to here you felt lost.  We luckily have been able to promote our talented to members to higher positions in our company.  We hope you continue to do business with us and get to know some of our great staff.

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MJ
Mary J.
Pittsburgh, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Excellent service
I am consistently impressed with the attitude of everyone here. I am always able to get questions answered clearly.

The work is thorough as, even with an oil change, they check over thd brakes and tires.

Recently I had an unexpected trip to Michigan and they took my car very early on Saturday so i wouldn't make the trip needing service. Much appreciated.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

SC
Sandra C.
Pittsburgh, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Good Service, reasonable rates, service people who will answer questions in a clear way and good turn-around
From scheduling the appointment to servicing the vehicle, #1 Cochran Hyundai delivers professional service.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

EB
Elizabeth B.
Pittsburgh, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly quick service
Arrived and greeted. Waited for service to be completed. Was done and out of there quickly.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

WN
William N.
Pittsburgh, PA
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Employees are well trained and experienced and very polite.
Cochran Hyundai is the best around
Another great car dealer is not to be found

I wouldn't even look, I wouldn't even try
And wouldn't even dare myself..... to ask why

Nothing more to say,...Nothing more to prove
#1 Cochran..... Is right in the groove.


Rachel Ann Bovier
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thank you for business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Bethel Park, PA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service Dept.
Always excellent response time - always friendly and helpful.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/18/2019

Thanks for your business

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MD
Michael D.
Pittsburgh, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Always Great Service
Always treated wonderfully. Work is explained in a way I understand and completed at the agreed time.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/05/2019

Thank you for the kind words and allowing us the chance to service your Hyundai!

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

LV
Lou V.
Pittsburgh, PA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
People n service
Excellent
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/05/2019

Thank you for the kind words and allowing us the chance to service your Hyundai!

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

DW
Diane W.
Pittsburgh, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great dealership & personable service in all departments
I leased my Elantra 2 1/2 years ago from Eronn and have had nothing but excellent service since then. They're very accommodating in the service dept by either taking me home & picking me up or if I make an appt, my wait has been reasonable. I'm so satisfied with everything that I plan to purchase the car at the end of the lease & stay with this dealership for service.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/05/2019

Thank you for the kind words and allowing us the chance to service your Hyundai!

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

RP
Richard P.
Pittsburgh, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Inspection and Emissions
Clean...fast...friendly.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/05/2019

Thank you for the kind words and allowing us the chance to service your Hyundai!

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

WS
Wendy S.
Carnegie, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
They are all like family excellent dealership the best employees are just great.
Its always enjoyable to visit. The dealership is clean. The people from sales parts automotive tech's customer care are all fabulous. I've dealt over 15 yrs and they treat me good. There all like family to me. Wendy s
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 06/05/2019

Thank you for the kind words and allowing us the chance to service your Hyundai!

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com