Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

214 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


SM
Silumesii M.
Houston, TX
Ram 2500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2019 Category: Service
Silumesii said the service was horrible and they overcharged him. He would not recommend for reasons stated.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Texas
Toyota Tundra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2018 Category: Service
David said the service was pretty poorly done. The people broke the new wheel bearing in the process and they did not have the proper equipment and the knowledge to do this. They should have told him this and he would have taken his vehicle to another facility. He was charged $200 labor and when he went back, they told him they did not want to touch the vehicle. He would like the manager to rectify this.
This review was collected via phone interview by Customer Research Inc.

ST
Salvador T.
Katy, TX
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2017 Category: Service
Salvador said he went to this business to replace the engine on his vehicle. He said they did not replace the manifold, instead they cleaned it with an oil cleanser and said it was new. They were not honest with him. He went back the next day, and they replaced it.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 06/29/2017

Thank you Salvador for allowing install the engine into your truck. We apologize for the misunderstanding regarding the manifold, but we did not clean the old one off with oil cleaner. We did in fact install a new one onto your engine. Let us know if you'd like another copy of the receipt for the new manifold.

Elizabeth Chavez
Owner

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