Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

213 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


SA
Shabirr A.
Cypress, TX
Lexus LS 460
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/16/2019 Category: Service
Shabirr said the business overcharged for an estimate.
This review was collected via phone interview by Customer Research Inc.

CW
Cecilia W.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Cecilia said the business charged her extra even with her groupons. She said she did not like their hidden fees.
This review was collected via phone interview by Customer Research Inc.

VC
Vicente C.
Cypress, TX
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/19/2018 Category: Service
Vicente said it took the business 3 days to get the parts, and then the vehicle needed an alignment, which he was not told about ahead of time.
This review was collected via phone interview by Customer Research Inc.

VC
Victor C.
Katy, TX
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/29/2017 Category: Service
Victor said this business tried to tell him what his vehicle needed before they even looked at it. He would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GR
Gilberto R.
Cypress, TX
Nissan Quest
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/28/2017 Category: Service
Gilberto said the service took too long, and they told him there were other things wrong with his vehicle that he knew had already been replaced. They looked at it again after he told them that, and then they changed their minds. He will not go there again.
This review was collected via phone interview by Customer Research Inc.

LS
Leonard S.
Cypress, TX
Honda Accord Cpe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/21/2017 Category: Service
Leonard said the employees provided a good job. It took longer than he expected to get a quote for the service.
This review was collected via phone interview by Customer Research Inc.

KO
Kay O.
Cypress, TX
Dodge Avenger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2017 Category: Service
Spoke with Kay's husband. He said the technician did not do a good enough job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying all 7 Review