Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

526 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


MU
Marianne U.
Mesa, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2014
Honest and prompt
Love these guys. They didn't try to up-sell us. They looked the vehicle over and made recommendations for the repair. Once approved, the repairs were made very quickly and within budget.
Jon H. from Able Auto responded on 01/29/2014

Thanks for the great review, hope to see you again.


PD
Paul D.
Mesa, AZ
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2014 Category: Service
Paul said his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 02/03/2014

Thanks Paul Stop by when you get back in town.

Jon H. from Able Auto responded on 02/03/2014

Let Me know what i need to do to get a 5 star next time.


DL
Don L.
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2014 Category: Service
Don said they were very friendly. The work turned out great and they were prompt.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

Thanks Don it was nice to have you come in


LR
Louie R.
Mesa, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2014 Category: Service
Louie said they did a great job and were very honest.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

Thanks Louie


JM
Julian M.
Mesa, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014
great service
Great shop
Jon H. from Able Auto responded on 01/29/2014

Julian thanks for stoping in and the great review


JG
Jeff G.
Gilbert, AZ
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2014
Great Service
The employees were honest. John was very friendly and helpful. Great company to do business with.
Jon H. from Able Auto responded on 01/29/2014

Thanks Jeff


MC
Megan C.
Saturn Ion 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Service
Megan said they were very informative. They did not do any work on her vehicle until they let her know what was going on first.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

Thanks Megan


SM
sean m.
Mesa, AZ
Suzuki Aerio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2014
The people make it great
Completely honest
Jon H. from Able Auto responded on 01/29/2014

Thanks Sean


NS
Nathan S.
Phoenix, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2014
Knowledgeable mechanics
Had my breaks checked. Front pads needed to be replaced. No shortcuts were taken. Brakes feel like new.
Jon H. from Able Auto responded on 01/29/2014

Thanks Nathan see you again in about 4000 miles


MG
Mike G.
Gilbert, AZ
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2014 Category: Service
Mike said he receives great service.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

Thanks Mike


PB
Patricia B.
Mesa, AZ
Saturn L100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2014
Able auto
They have a great team they take good care of me and all my car repairs will ever go any other place the best in town I tell all my family and friends about their shop so happy my sister told me about the shop
Jon H. from Able Auto responded on 01/29/2014

Thanks Patricia for the feed back 


LS
Lori S.
Mesa, AZ
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2014 Category: Service
Spoke with Lori's husband. He said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

Thanks for the great review


JV
John V.
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2013 Category: Service
John said this business is good.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 01/29/2014

John Thanks for the review.


DM
Dan M.
Mesa, AZ
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2013
Honest mechanic who is very reasonable
I have taken a couple of my cars to Jon now and both times he found the solutions and fixed what needed to be done. I would definetly return for my next visit!
Jon H. from Able Auto responded on 01/29/2014

Thanks Dan


CD
Cindy D.
Mesa, AZ
Jeep Liberty
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2013
Vehicle left the shop 100% worse than when it arrived
Bad experience won't be back...won't recommend
Holly H. from Able Auto responded on 12/20/2013

Cindy, I am sorry you had a negative experience at Able Auto. Our goal is to have 100% customer satisfaction. We appreciate your business. What can I do for you to make it right?  
 
Sincerely, Jon Howard


JR
JEFF R.
Chandler, AZ
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013
Service
Jon and his staff are the very best. John takes his years of experience, along with his desire to help each customer and created an auto shop that provides great service at a competitive price. Able Auto is the only shop that takes care of my cars.
Jon H. from Able Auto responded on 12/19/2013

Thanks Jeff 


SS
Steph S.
San Tan Valley, AZ
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2013
Highly Recommended!
Jon at Able Auto is the best! You're treated like family in every way. Couldn't of asked for a better experience! I will definitely be back. I highly recommend this place for all your vehicle needs!
Jon H. from Able Auto responded on 12/19/2013

Thanks Steph


TW
Todd W.
Mesa, AZ
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2013
Honesty!
I came in with an issue that they could've easily taken advantage of by charging me unnecessarily. Instead they told me that a switch was turned off and didnt charge me for it. I will continue to use this auto shop. Honesty is the number 1 thing I look for in a Auto shop.
Jon H. from Able Auto responded on 12/19/2013

Thanks Todd


BC
Barbara C.
Apache Junction, AZ
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2013
Excellent customer service!
Jon runs an honest business with fair pricing.
Jon H. from Able Auto responded on 12/12/2013

Thanks Barbara 


KS
Katie S.
Phoenix, AZ
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2013
THIS IS IT!!!
I greatly enjoyed my time here (not an usual experience when having your car worked on). The staff was very friendly and provided the absolute best service I have had in Phoenix. They explained everything to me and I felt very welcome.
Jon H. from Able Auto responded on 12/11/2013

Thanks Katie Hope your trip back home is great.


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