Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

512 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 21 days ago

Reviews


CD
Cindy D.
Mesa, AZ
Jeep Liberty
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2013
Vehicle left the shop 100% worse than when it arrived
Bad experience won't be back...won't recommend
Holly H. from Able Auto responded on 12/20/2013

Cindy, I am sorry you had a negative experience at Able Auto. Our goal is to have 100% customer satisfaction. We appreciate your business. What can I do for you to make it right?  
 
Sincerely, Jon Howard


JR
JEFF R.
Chandler, AZ
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013
Service
Jon and his staff are the very best. John takes his years of experience, along with his desire to help each customer and created an auto shop that provides great service at a competitive price. Able Auto is the only shop that takes care of my cars.
Jon H. from Able Auto responded on 12/19/2013

Thanks Jeff 


SS
Steph S.
San Tan Valley, AZ
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2013
Highly Recommended!
Jon at Able Auto is the best! You're treated like family in every way. Couldn't of asked for a better experience! I will definitely be back. I highly recommend this place for all your vehicle needs!
Jon H. from Able Auto responded on 12/19/2013

Thanks Steph


TW
Todd W.
Mesa, AZ
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2013
Honesty!
I came in with an issue that they could've easily taken advantage of by charging me unnecessarily. Instead they told me that a switch was turned off and didnt charge me for it. I will continue to use this auto shop. Honesty is the number 1 thing I look for in a Auto shop.
Jon H. from Able Auto responded on 12/19/2013

Thanks Todd


BC
Barbara C.
Apache Junction, AZ
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2013
Excellent customer service!
Jon runs an honest business with fair pricing.
Jon H. from Able Auto responded on 12/12/2013

Thanks Barbara 


KS
Katie S.
Phoenix, AZ
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2013
THIS IS IT!!!
I greatly enjoyed my time here (not an usual experience when having your car worked on). The staff was very friendly and provided the absolute best service I have had in Phoenix. They explained everything to me and I felt very welcome.
Jon H. from Able Auto responded on 12/11/2013

Thanks Katie Hope your trip back home is great.


MD
Mark D.
Mesa, AZ
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2013 Category: Service
Mark said this business provides great service. He said they do a wonderful job.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 12/11/2013

Thanks Mark Thanks for stoping in


ME
Mason E.
Mesa, AZ
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2013
good
This place is awesome!
Jon H. from Able Auto responded on 12/11/2013

Mason Thank for coming in 


CA
Carlos A.
Chandler, AZ
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2013 Category: Service
Spoke with Javier. He said they are pretty quick.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 12/11/2013

Thanks 


JM
Josh M.
Mesa, AZ
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2013
excellent service and not too expensive!
Quick and efficient! A little nervous at first due to location and name, but overall a good visit. Will more than likely use again for future repairs and maintenance!
Jon H. from Able Auto responded on 11/22/2013

Thanks For stopping in and giving us a chance to help you with your car. 


DC
Debbie C.
Gilbert, AZ
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2013 Category: Service
Debbie said they were very considerate and went out of their way to explain things. They made sure she understood what was going on. Her vehicle was serviced on time.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/22/2013

Thank You Debbie 


NM
Nathan M.
Apache Junction, AZ
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2013 Category: Service
Nathan said the business was good and they kept him informed during the process.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/22/2013

Thanks Nathan talk to you soon


LB
Lita B.
Queen Creek, AZ
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2013
great customer service
Jon lets you know you front what your costs will be and is very accommodating about scheduling work
Jon H. from Able Auto responded on 11/19/2013

Thanks Lita and Wayne, see you for the maintenance coming up 


LE
Logan E.
Gold Canyon, AZ
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2013 Category: Service
Logan said he knows the owner, John on a personal and professional level and he is a good guy. They do good work.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/22/2013

Thanks Logan see you soon


LB
Lita B.
Queen Creek, AZ
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2013
Great customer service
It is nice to know that "an honest mechanic" is not an oxymoron. John does a good job, and is honest and up front about the costs. Would recommend him to anyone.
Jon H. from Able Auto responded on 11/18/2013

Thanks Lita for the great review not sure if you know but a 5 is good review and a 1 is bad it looks like you wanted to give a good review but if you could please check it out thanks.


HB
Harry B.
Gold Canyon, AZ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2013
Service / repair on Toyota
I brought my Toyota 4 Runner to the shop and asked John to "check it out". He called and let me know what was needed and what should be done right a way and what did not need to be done. John is honest , fair, backs his work and great to work with. I trust him and know when I get my vehicle back it was fixed/repaired and I got a fair deal.
Jon H. from Able Auto responded on 11/18/2013

Thanks Harry let me know if i can do anything else for you.


RO
Ron O.
Gilbert, AZ
Ford Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2013 Category: Service
Ron said the person who worked on his vehicle was friendly and they knew what the problem with the vehicle was and how to fix it. The vehicle was repaired in a timely manner and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/19/2013

Thanks Ron I hope to see you in the future for other maintence and repairs. 

Jon Howard


DL
Don L.
Mesa, AZ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2013 Category: Service
Don said that they were fast and efficient.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/19/2013

Thanks Mr. Little let me know if I can help out with anything else.


JN
John N.
Chandler, AZ
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2013 Category: Service
John said the service at this business is good and honest.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/18/2013

John Nduati thanks for the great review let me know if i can do anything else for you.


ML
Maree L.
Apache Junction, AZ
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2013
reliable and affordable
I can always count on Jon to get the job done for a reasonable price and his prices are lowest in town. :)
Jon H. from Able Auto responded on 11/14/2013

Thanks Maree Let me know how everything is going thanks for coming in


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