ReScore Reviews™ (2)

ReScore
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Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 6 hours ago
Richard P. ReScore Review on 03/19/2015
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
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Richard said the personnel apologized to him for the charges and issued a check for the difference. He was very satisfied with the way it was handled.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 03/03/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Richard said this business quoted him service for an oil change and transmission service between $100 - $150. When the services were done to his vehicle, he ended up paying over $200. After he paid, he searched another business for the same service and saw that they charged $169 which included some extra services. He was a little disappointed in the discrepency of prices. He would recommend this business only if customers would get the estimated costs in writing before they have services performed. Overall, he said this business treated him really well. They were courteous and serviced his vehicle in a timely manner.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 03/03/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 03/17/2015

Richard I am very sorry to here that you had problems with your visit, I looked over your account and found that i charged you twice for a trans filter kit and would like to give you a refund for the overpayment or a credit let me know what i can do to fix my error. Jon

Floyd S. ReScore Review on 06/27/2014
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great honest service"
They do quality work at a fair price. They stand behind the work they do I would highly recommend them
Vehicle: Buick LaCrosse
Service Date: 06/23/2014
Review Created: 06/25/2014 03:53 PM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Great honest service"
They do quality work and at a fair price. They stand behind the work they do and I would highly recommend them.
Vehicle: Buick LaCrosse
Service Date: 06/23/2014
Review Created: 06/25/2014 03:53 PM
Jon H. at Able Auto responded on 06/26/2014

Thanks 

Jon H. at Able Auto responded on 07/11/2014

Thanks Floyd see you next time.

Jon H. at Able Auto responded on 07/18/2014

Thanks Floyd 

Lynne N. on 10/20/2017
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"Customer service oriented "
Always on the side of the customer
Vehicle: Toyota RAV4
Service Date: 10/17/2017
Review Created: 10/20/2017 03:19 PM
Joseph B. on 10/06/2017
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"2015 Cruze"
Awesome service here! Squeezed me in for an oil change the day of my trip and got me on the road in no time!
Review Created: 10/06/2017 08:00 AM
Victor F. on 09/28/2017
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"1999 Izuzu"
As always John and his team took care of me. I contact John over the weekend and he responded that he had availability on Monday.
I dropped the car off for and oil change and asked him to look over the car. John called me back with a list of items that needed to be addressed. What I love about Able Auto is I was told what need to be fixed now and what could wait till next time. He also told me what I could do on my own if I purchased the parts myself.
How John came up with what needed to be address was he asked me how the Trooper would be used. Since it was a daily driver that we will be keeping for awhile he recommend all the potential safety concerns first.
He was not pushy and said it was up to me. Thanks for the great service.
Vehicle: Isuzu Trooper
Service Date: 09/26/2017
Review Created: 09/28/2017 08:35 AM
Jon H. at Able Auto responded on 09/29/2017

Thanks victor hope all is well, thanks for the review

Victor U. on 09/14/2017
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Victor said the customer service was fantastic and the service was great.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea C. on 09/14/2017
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Chelsea said the business is honest.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Cliff D. on 09/12/2017
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"Radiator troubles"
Jon and Jared are some awesome guys down at Able Auto! Radiator was cracked and leaking antifreeze all over the place.

Long story short they fixed it right with a new radiator and upper and lower hoses along with new thermostat and now runs great!

I highly recommend Able Auto for all your car or truck needs. They will give you honest a true pricing and won't fix anything that ain't broken!!
Vehicle: Dodge Pickup
Service Date: 09/11/2017
Review Created: 09/12/2017 08:25 PM
Robert D. on 09/11/2017
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Robert said the service was really good. They take care of him by taking the time to explain things and by being concerned about the customers rather than making a quick buck.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Mert P. on 09/09/2017
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"Alternator replaced quickly & CORRECTLY"
Excellent diagnostc trouble-shooting abilities
Vehicle: Chevrolet Malibu
Service Date: 08/15/2017
Review Created: 09/09/2017 12:53 PM
Connor T. on 09/07/2017
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"Perfect service every time"
Perfect service every time. I've never been unhappy with any of the work 5out of 5 . I love able auto and I would not trust anyone else to work on my truck
Vehicle: Ford Pickup
Service Date: 08/18/2017
Review Created: 09/07/2017 08:18 PM
Victor F. on 09/02/2017
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"Engine "
John has always taken good care of me. My truck was in for an engine issue. I left my car seat in the truck and he drove the car seat to where I needed it so I could use it.
Again very satisfied with my service.
Vehicle: Ford F-150
Service Date: 08/30/2017
Review Created: 09/02/2017 08:02 PM
Nick A. on 08/30/2017
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Nick said this business has great service, they are really nice and they helped him out.
Vehicle: Scion xB
Category: Service
Service Date: 08/14/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Vanessa S. on 08/30/2017
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Vanessa said the business was honest and they explained everything very well. They did not charge as much as she thought they would.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/14/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mark C. on 08/29/2017
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"Great customer service "
Great customer service
Vehicle: Nissan Versa
Service Date: 08/28/2017
Review Created: 08/29/2017 07:13 AM
Chris T. on 08/29/2017
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Chris said he does recommend this facility but thinks he was overcharged and is waiting for the owner to get in from out of town.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer A. on 08/28/2017
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Jennifer said the staff has always been super helpful and nice.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/17/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Israel H. on 08/21/2017
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Israel said he was impressed with how fast this business was and with how courteous they were. He had a good experience with them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Azza I. on 08/19/2017
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Azza said the service was really good. The employee was nice and friendly to her and her kids and he told her to come back.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/16/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Michael V. on 08/17/2017
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Michael said this business is always nice.
Vehicle: Hyundai Accent
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
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