Reviews
RP
Richard P.
Arizona
Oldsmobile Alero
Verified Customer
ReScore Review™
Richard said the personnel apologized to him for the charges and issued a check for the difference. He was very satisfied with the way it was handled.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Richard said this business quoted him service for an oil change and transmission service between $100 - $150. When the services were done to his vehicle, he ended up paying over $200. After he paid, he searched another business for the same service and saw that they charged $169 which included some extra services. He was a little disappointed in the discrepency of prices. He would recommend this business only if customers would get the estimated costs in writing before they have services performed. Overall, he said this business treated him really well. They were courteous and serviced his vehicle in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 03/17/2015
Richard I am very sorry to here that you had problems with your visit, I looked over your account and found that i charged you twice for a trans filter kit and would like to give you a refund for the overpayment or a credit let me know what i can do to fix my error. Jon
FS
Floyd S.
Mesa, AZ
Buick LaCrosse
Verified Customer
ReScore Review™
Great honest service
They do quality work at a fair price. They stand behind the work they do I would highly recommend them
Recommended
Original Review
Great honest service
They do quality work and at a fair price. They stand behind the work they do and I would highly recommend them.
Recommended
Jon H. from Able Auto responded on 06/26/2014
Thanks
Jon H. from Able Auto responded on 07/11/2014
Thanks Floyd see you next time.
Jon H. from Able Auto responded on 07/18/2014
Thanks Floyd
BM
Blanca M.
Mesa, AZ
Dodge Journey
Verified Customer
Blanca said they are friendly and do the service on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
TA
Tom A.
Gilbert, AZ
Toyota Tundra 2WD Truck
Verified Customer
Tom said he was in and out quickly
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jaron S.
Mesa, AZ
Honda Civic Si
Verified Customer
Jaron said the staff was friendly, the service was quick and the work was decently priced.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
David T.
Mesa, AZ
Toyota Camry
Verified Customer
David said this business gave him fast service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AV
Arthur V.
Mesa, AZ
Hyundai Santa Fe
Verified Customer
great customer service and great quality work.
I would and do refer this facility to anyone who wants a service person who is honest, trustworthy, values his customers, does excellent work, and the cost of service is very reasonable. I am so happy I found this location.
Recommended
Jon H. from Able Auto responded on 11/19/2018
Thanks Arthur have a great thanksiving
GG
Gerry G.
Mesa, AZ
Saturn Ion
Verified Customer
Service
Service is great.
Recommended
Jon H. from Able Auto responded on 11/13/2018
Thanks Gerry
TS
Tammy S.
Gilbert, AZ
Ford Mustang
Verified Customer
Tammy said John was awesome, and this business has a great guy working for it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 11/02/2018
Thanks Tammy hope to see you on your next visit thank again Jon
MJ
Michelle J.
Mesa, AZ
Ford Ranger
Verified Customer
Michelle said she had purchased an oil change package from this business, which include checking the tires and other things. All she received was an oil change, plus the staff at this business charged her $6 to dispose of the used oil. This is the first place that she has ever been charged for the disposal.
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/30/2018
Michelle Sorry for the misunderstanding we charge for the disposal and taxes for this, city of mesa still wants us to pay them for the taxes I will look into this to see if there is a better way I can do it. I am very sorry I would like to ask for another chance to make it right with you please call me I will take care of you personaly thanks Jon
RT
Robert T.
Roosevelt, AZ
Ford Expedition
Verified Customer
Robert said the customer service was very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/30/2018
Thanks Robert
JS
Jarod S.
Gilbert, AZ
Jeep Patriot
Verified Customer
Jarod said the owner is very personable and does not try to bamboozle his customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/25/2018
Thanks Jarod we try very hard
MB
Michael B.
Mesa, AZ
Dodge Caliber
Verified Customer
Michael said the business was really friendly and got him in and out quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/25/2018
Thanks mike hope all is good
DS
Daniel S.
Mesa, AZ
Toyota Sienna
Verified Customer
Daniel said the service was good and the work was completed the same day. He stated he knows the staff and the pricing is honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/24/2018
Thanks daniel
SS
Samuel S.
Mesa, AZ
Pontiac Sunfire
Verified Customer
Samuel said the service was quick and the staff was courteous and polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/23/2018
Thanks Samuel hope to see you next time you need work on your car.
QC
Quincy C.
Mesa, AZ
Dodge Charger
Verified Customer
Spoke with Whitney. She said it was timely service, and the problem was taken care of.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/23/2018
Thanks Quincy
AA
Angela A.
Phoenix, AZ
Dodge Avenger
Verified Customer
Angela said the staff did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/03/2018
Thanks Angela hope we can keep taking care of all your car repairs.
SF
Stephine F.
Mesa, AZ
Chevrolet Malibu
Verified Customer
Spoke with Stephanie. She said the business was able to fit her in and get her out quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 09/24/2018
Thanks Stephine hope to see you at your next service or repair
TT
Tyler T.
Arizona
Chevrolet Silverado SS
Verified Customer
Tyler said everyone at the business was very personable and helpful. His vehicle was ready for him in a very timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 09/21/2018
Thanks Tyler nice to see you again
CC
Casey C.
Mesa, AZ
Chevrolet Silverado SS
Verified Customer
Casey said the business handled everything very quickly and respectfully. He really appreciated all the help they gave and their honesty.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/03/2018
Thanks Casey hope to be your first stop for all your repairs.