Reviews
RP
Richard P.
Arizona
Oldsmobile Alero
Verified
ReScore Review™
Richard said the personnel apologized to him for the charges and issued a check for the difference. He was very satisfied with the way it was handled.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Richard said this business quoted him service for an oil change and transmission service between $100 - $150. When the services were done to his vehicle, he ended up paying over $200. After he paid, he searched another business for the same service and saw that they charged $169 which included some extra services. He was a little disappointed in the discrepency of prices. He would recommend this business only if customers would get the estimated costs in writing before they have services performed. Overall, he said this business treated him really well. They were courteous and serviced his vehicle in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 03/17/2015
Richard I am very sorry to here that you had problems with your visit, I looked over your account and found that i charged you twice for a trans filter kit and would like to give you a refund for the overpayment or a credit let me know what i can do to fix my error. Jon
FS
Floyd S.
Mesa, AZ
Buick LaCrosse
Verified
ReScore Review™
Great honest service
They do quality work at a fair price. They stand behind the work they do I would highly recommend them
Recommended
Original Review
Great honest service
They do quality work and at a fair price. They stand behind the work they do and I would highly recommend them.
Recommended
Jon H. from Able Auto responded on 06/26/2014
Thanks
Jon H. from Able Auto responded on 07/11/2014
Thanks Floyd see you next time.
Jon H. from Able Auto responded on 07/18/2014
Thanks Floyd
AA
Angela A.
Phoenix, AZ
Dodge Avenger
Verified
Angela said the staff did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/03/2018
Thanks Angela hope we can keep taking care of all your car repairs.
SF
Stephine F.
Mesa, AZ
Chevrolet Malibu
Verified
Spoke with Stephanie. She said the business was able to fit her in and get her out quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 09/24/2018
Thanks Stephine hope to see you at your next service or repair
TT
Tyler T.
Arizona
Chevrolet Silverado SS
Verified
Tyler said everyone at the business was very personable and helpful. His vehicle was ready for him in a very timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 09/21/2018
Thanks Tyler nice to see you again
CC
Casey C.
Mesa, AZ
Chevrolet Silverado SS
Verified
Casey said the business handled everything very quickly and respectfully. He really appreciated all the help they gave and their honesty.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 10/03/2018
Thanks Casey hope to be your first stop for all your repairs.
HH
Harold H.
Goodyear, AZ
Nissan Sentra
Verified
Harold said service was good at this facility. They were friendly. He had no problems with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 08/27/2018
Thanks Harold
JR
Joel R.
Mesa, AZ
Ford Ranger
Verified
Joel said the business provided a fair price for the service provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 08/16/2018
Thanks Joel
CB
Cheryl B.
Mesa, AZ
Buick Rendezvous
Verified
I always have fantastic service !!!!
I have never been disappointed with the service I get there. Everyone is always friendly and they do great work on my car. They even worked on my cousins car while she was visiting from Tennessee. A big Thank You to Able Auto.
Recommended
Jon H. from Able Auto responded on 08/08/2018
thanks Cheryl hope to keep it up let me know what i can do for you
RH
Richard H.
Mesa, AZ
Dodge Journey
Verified
Richard said the business provided good service at great prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Danny A.
Roswell, NM
Chevrolet Silverado 2500HD
Verified
Danny said they got him in and out as quick as he wanted.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jarod C.
Mesa, AZ
Chevrolet Impala
Verified
Jarod said he has been going to the business for years and the service is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 07/31/2018
Thanks Jarod please let me know what i can do to make your experance a 5 out of 5. thanks jon
Verified Customer
Mesa, AZ
Honda CR-V
Verified
Amazing
Great service and very professional
Recommended
Jon H. from Able Auto responded on 07/31/2018
Thanks for your business
KH
Kenneth H.
Mesa, AZ
Toyota Corolla
Verified
Kenneth said it's a great business, and he enjoys it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 07/24/2018
Thanks Kenneth hope to take care of all your car or truck need the same way. thanks again
MF
Mike F.
Chandler, AZ
Dodge Dakota
Verified
Mike said this business did everything they could with the tools they had. They did not solve his original problem but they eliminated everything else. He liked the service and he trusted them. The mechanic was thorough, up front, and told him the truth. He will use them again.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 07/23/2018
Thanks Mike Faltys, hope all is well thanks for allowing us to work on your truck please stop by to let us know how it running thanks
CB
Cheryl B.
Mesa, AZ
Buick Rendezvous
Verified
The way they treat their customers
I am making a trip across the country. The staff at Able Auto did the work on my car and checked it over carefully to make sure all was fine. I was very satisfied and happy with the work that was done. Thank you so much.
Recommended
Jon H. from Able Auto responded on 07/05/2018
Thanks for the good word, Glad you made it home.
CN
Chad N.
Mesa, AZ
Dodge Journey
Verified
Chad said this business provided fast friendly service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 06/25/2018
Thanks chad, good luck on you new adventure.....
RZ
Rime Z.
Mesa, AZ
Honda CR-V
Verified
Rime said she would and does recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 06/25/2018
Thanks Rime
DB
Denton B.
Chandler, AZ
Honda Accord Cpe
Verified
Denton said the staff was great, and communicated well. They were honest, and true to their word. The prices are reasonable, but moreover going to this business was one of the best experiences he's ever had .
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 06/22/2018
Thanks Denton, Keep in mind you need anything else let me know thanks.
KM
Kimberly M.
Mesa, AZ
Nissan Xterra
Verified
Kimberly said the staff were great, they did everything perfectly, and worked really fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon H. from Able Auto responded on 06/19/2018
Thanks Kimberly hope to see you next service