ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago
Richard P. ReScore Review on 03/19/2015
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the personnel apologized to him for the charges and issued a check for the difference. He was very satisfied with the way it was handled.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 03/03/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Richard said this business quoted him service for an oil change and transmission service between $100 - $150. When the services were done to his vehicle, he ended up paying over $200. After he paid, he searched another business for the same service and saw that they charged $169 which included some extra services. He was a little disappointed in the discrepency of prices. He would recommend this business only if customers would get the estimated costs in writing before they have services performed. Overall, he said this business treated him really well. They were courteous and serviced his vehicle in a timely manner.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 03/03/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 03/17/2015

Richard I am very sorry to here that you had problems with your visit, I looked over your account and found that i charged you twice for a trans filter kit and would like to give you a refund for the overpayment or a credit let me know what i can do to fix my error. Jon

Floyd S. ReScore Review on 06/27/2014
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great honest service"
They do quality work at a fair price. They stand behind the work they do I would highly recommend them
Vehicle: Buick LaCrosse
Service Date: 06/23/2014
Review Created: 06/25/2014 03:53 PM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Great honest service"
They do quality work and at a fair price. They stand behind the work they do and I would highly recommend them.
Vehicle: Buick LaCrosse
Service Date: 06/23/2014
Review Created: 06/25/2014 03:53 PM
Jon H. at Able Auto responded on 06/26/2014

Thanks 

Jon H. at Able Auto responded on 07/11/2014

Thanks Floyd see you next time.

Jon H. at Able Auto responded on 07/18/2014

Thanks Floyd 

Lucus M. on 01/11/2018
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"Bushing replacement"
The guys there are always friendly and courteous. It'll be a job well done, in a timely fashion.
Vehicle: Subaru Baja (Natl)
Service Date: 01/10/2018
Review Created: 01/11/2018 07:53 PM
Jon H. at Able Auto responded on 01/12/2018

Thanks You Lucus 

Anthony C. on 01/11/2018
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"Picked up the ball and ran!"
Able Auto took on repairs to my truck where another shop had failed, and did so in a fraction of the time. I was glad to find Able which is now my first choice for any repairs and where I’ll send my friends and family!
Vehicle: Ford F-150
Service Date: 01/10/2018
Review Created: 01/11/2018 04:44 AM
Jon H. at Able Auto responded on 01/12/2018

Thanks Anthony 

Hap H. on 01/05/2018
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Hap said he was impressed with the employees. They did a wonderful job and treated him well.
Vehicle: Ford F-150
Category: Service
Service Date: 12/22/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/10/2018

Thanks Hope to see you soon.

Travis G. on 12/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Travis said the price ended up being higher than the original quote.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/18/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Travis, Thanks for the info please remind me when you come back in on the price difference so i can fix it. thanks Jon

Wayne E. on 12/29/2017
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Wayne said the business does good quality and excellent work. When he brings in his vehicle to get something done they explain things well. They get his vehicle out on time, and they make it affordable. He would like to thank the business for all that they do, and he also has friends who bring their vehicles to the business. They are also pleased.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Wayne, Thanks for the input and we appreciate your business. 

Sonja M. on 12/22/2017
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Sonja said the staff members were nice, provided great customer service and kept her in the loop. She was happy with the service.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/15/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Sonja Thank for giving us you automotive work let me know if there is anything else we can do.

Charlie C. on 12/11/2017
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Charlie said he appreciated that the employees were able to get everything on his vehicle to work.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Diane S. on 12/08/2017
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Spoke with Diane's husband. He said he would recommend this business for service.
Vehicle: Ford Expedition
Category: Service
Service Date: 11/28/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Thanks Mr. Sayre Let me know if there is anything else we can help with.

Bill b. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Life saver"
I took my truck in for an oil change last week. I purchased the truck new about 18 months ago. It has 23K miles on it. I asked Jon to check the tire pressure also. After checking the tire pressure, he asked me to look at my tires up close. There were bits of tire missing from each one. The tires were disintegrating. I am pulling a 30 foot travel trailer, and if it were not for Jon noticing the bad tires, I could have had a nasty accident on the Interstate highway.
Thank you Jon for taking that extra look.
Bill B.
Vehicle: Chevrolet Silverado 1500
Service Date: 12/01/2017
Review Created: 12/06/2017 10:02 PM
Jon H. at Able Auto responded on 12/07/2017

Bill

Thanks for the good word, we try very hard to help as much as we can hope you trip is good hope to see you when you came back thanks for giving Able Auto a try 

Chad N. on 11/21/2017
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Chad said the service was quick and he was in and out.
Vehicle: Dodge Journey
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Thanks For the Good Word Chad.

Peter B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said this business provided great customer service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Thanks Peter 

Robert D. on 11/16/2017
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Robert said the employees were good and he was satisfied with the service.
Vehicle: HUMMER H2
Category: Service
Service Date: 10/19/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Robert thanks for the feed back hope to see you soon>

Mike K. on 11/11/2017
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Mike said the business did a great job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 01/09/2018

Thanks Mike 

Cheryl B. on 11/10/2017
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"Everyone is always very friendly and very helpful. "
I would recommend Able Auto to all my friends. And I do. I feel they are honest with you .I have been very pleased every time I have brought my car in. I feel Jon has gone out of his way to help me. The whole crew is fantastic. Thank you all !!!!!!
Vehicle: Buick Rendezvous
Service Date: 11/09/2017
Review Created: 11/10/2017 12:05 AM
Richard B. on 10/31/2017
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Richard said he was satisfied with the service this business provided.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Cristal M. on 10/30/2017
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Cristal said the business finished in timely fashion, but she wasn't told about having to need to make an appointment.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 09/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. at Able Auto responded on 11/09/2017

Hay Cristal, I am glad to here your experience was a good one. on the appointment issue I am sorry there was a problem i try to make everyone visit a great one and very quick if possible, the only time you need an appointment is when you are in a rush and you don't want to wait or when you do a group-on it show that on the group-on at the bottom, again sorry, If i can do anything to make it better next time just let me know

Jon

Mark W. on 10/29/2017
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"Great customer service!! "
Always honest about what you need and what can wait st time of service!!
Vehicle: Chevrolet Impala
Service Date: 10/02/2017
Review Created: 10/29/2017 07:46 PM
Emma A. on 10/26/2017
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Emma said this business gave her a really good deal. The service was great and affordable. The staff was helpful and they explained things to her, so she could make the most economical decision.
Vehicle: Chevrolet Spark
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
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