Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

673 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


TB
Terri B.
Rosedale, MD
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Great service
Great service

RS
Ron S.
Essex, MD
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/06/2018 Category: Service
Ron said his service was brief. He was not satisfied with the service performed.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Great Service
I took my car in for brakes (router and pads) they found that the left front wheel bearings was bad, I had them replace it right away and the car is running great! The service recommended is straight forward and very detailed. This is the only place that ever or will ever service my vehicle period

PF
Perry F.
Rosedale, MD
Mazda B3000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Perry said there was an error. The business told the Maryland transit center he was late for his ADS reading, when he wasn't.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Essex, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Engine mount and axle seal replacement.
I took my car to have an engine mount and axle seal replaced. Everyone at this establishment is friendly and courteous. They told me when to bring it in and when to pick it up and they were right on schedule. They beat the dealer's price by a few dollars. Communication was great and they did a free all-point inspection and provided the results to me in writing.

SH
Shamera H.
Essex, MD
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Shamera said Jerry and Terry were really helpful and awesome.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Dundalk, MD
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Thomas said everyone was friendly at the business. The work was efficient, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
Essex, MD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Matt said the team provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

FJ
Fredrick J.
Middle River, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Fredrick said he likes the technology which he was communicated with. When he came back, Mary (He thinks is her name) was very informative with what she provided. She offered some more services, and he does not feel she was overbearing. He is very happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Dundalk, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Bill said the staff is honest and thorough.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Baltimore, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Customer service
My son and I tried to repair a wiring issue in the rear lights and finally gave up. All Phase repaired the problem in one day.

RJ
Rachel J.
Baltimore, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Tire rotation
Always a great experience at All-Phase Auto - easy to schedule my appointment, knowledgeable staff, and kind people.

HO
Henry O.
Essex, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Henry said the staff did excellent work, and greeted him.
This review was collected via phone interview by Customer Research Inc.

AM
Adrian M.
Dundalk, MD
Chevrolet Spark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Adrian said the team was able to get to him on the same day and Terry was really good.
This review was collected via phone interview by Customer Research Inc.

SJ
Stacy J.
Essex, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Stacy said the employees did everything they told him they were going to do and they called him when his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Essex, MD
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Amazing Experience
I had a horrible situation in which my daughters car could not be repaired at a AAA auto care place in White Marsh. My brother suggested towing it hear and I could not be more pleased. I was sure it was going to need an engine replacement but after replacing the timing belt and a few minor issues the car runs great.
Thanks to Teri and the staff for a job well done. I will be bringing all my cars here from now on.

RV
Rod V.
Nottingham, MD
Mitsubishi Raider
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/27/2017
Total rip off!
Took my truck in for an inspection and they attempted to take me for a ride. Charged me over 430 for parts that I purchased myself for 280 some of which I didn't need. Then they were going to charge me over 1200 for the labor! Almost 12 hours for what in reality only took under 5. They of course offered to have the work financed so they would have a chance to squeeze some extra interest out of me. Not sure if their rent was due and it had been a slow month or what, but I would steer clear of this place!

JL
James L.
Sparrows Point, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
James said the mechanic did a good job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TL
Teresa L.
Baltimore, MD
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2017
Great Communication, friendly, very professional,
Took my 2006 Saturn Ion in for a Md state inspection, It was done in the time that was quoted, communications were great, as they were very friendly and professional, Explaining in detail, and the place was spotless, would absolutely do business with All Phase Auto again !

GW
Garry W.
Dundalk, MD
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Garry said the staff does excellent work.
This review was collected via phone interview by Customer Research Inc.