Service Coupons
Reviews
TB
Terri B.
Rosedale, MD
Chevrolet Cavalier
Verified Customer
Great service
Great service
Recommended
RS
Ron S.
Essex, MD
Dodge Dakota
Verified Customer
Ron said his service was brief. He was not satisfied with the service performed.
This review was collected via phone interview by Customer Research Inc.
TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Great Service
I took my car in for brakes (router and pads) they found that the left front wheel bearings was bad, I had them replace it right away and the car is running great! The service recommended is straight forward and very detailed. This is the only place that ever or will ever service my vehicle period
Recommended
PF
Perry F.
Rosedale, MD
Mazda B3000
Verified Customer
Perry said there was an error. The business told the Maryland transit center he was late for his ADS reading, when he wasn't.
Recommended
This review was collected via phone interview by Customer Research Inc.
TH
Tom H.
Essex, MD
Nissan Versa
Verified Customer
Engine mount and axle seal replacement.
I took my car to have an engine mount and axle seal replaced. Everyone at this establishment is friendly and courteous. They told me when to bring it in and when to pick it up and they were right on schedule. They beat the dealer's price by a few dollars. Communication was great and they did a free all-point inspection and provided the results to me in writing.
Recommended
SH
Shamera H.
Essex, MD
Honda Accord Crosstour
Verified Customer
Shamera said Jerry and Terry were really helpful and awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
Thomas L.
Dundalk, MD
Hyundai Accent
Verified Customer
Thomas said everyone was friendly at the business. The work was efficient, and the price was reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Matt C.
Essex, MD
Dodge Dakota
Verified Customer
Matt said the team provided pretty good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
FJ
Fredrick J.
Middle River, MD
Audi A6
Verified Customer
Fredrick said he likes the technology which he was communicated with. When he came back, Mary (He thinks is her name) was very informative with what she provided. She offered some more services, and he does not feel she was overbearing. He is very happy with the service provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Bill H.
Dundalk, MD
Ford Explorer
Verified Customer
Bill said the staff is honest and thorough.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Tom R.
Baltimore, MD
Toyota Avalon
Verified Customer
Customer service
My son and I tried to repair a wiring issue in the rear lights and finally gave up. All Phase repaired the problem in one day.
Recommended
RJ
Rachel J.
Baltimore, MD
Hyundai Elantra
Verified Customer
Tire rotation
Always a great experience at All-Phase Auto - easy to schedule my appointment, knowledgeable staff, and kind people.
Recommended
HO
Henry O.
Essex, MD
Chevrolet Chevy Express
Verified Customer
Henry said the staff did excellent work, and greeted him.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Adrian M.
Dundalk, MD
Chevrolet Spark
Verified Customer
Adrian said the team was able to get to him on the same day and Terry was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Stacy J.
Essex, MD
Toyota RAV4
Verified Customer
Stacy said the employees did everything they told him they were going to do and they called him when his vehicle was ready.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Greg S.
Essex, MD
Mitsubishi Montero Sport
Verified Customer
Amazing Experience
I had a horrible situation in which my daughters car could not be repaired at a AAA auto care place in White Marsh. My brother suggested towing it hear and I could not be more pleased. I was sure it was going to need an engine replacement but after replacing the timing belt and a few minor issues the car runs great.
Thanks to Teri and the staff for a job well done. I will be bringing all my cars here from now on.
Thanks to Teri and the staff for a job well done. I will be bringing all my cars here from now on.
Recommended
RV
Rod V.
Nottingham, MD
Mitsubishi Raider
Verified Customer
Total rip off!
Took my truck in for an inspection and they attempted to take me for a ride. Charged me over 430 for parts that I purchased myself for 280 some of which I didn't need. Then they were going to charge me over 1200 for the labor! Almost 12 hours for what in reality only took under 5. They of course offered to have the work financed so they would have a chance to squeeze some extra interest out of me. Not sure if their rent was due and it had been a slow month or what, but I would steer clear of this place!
JL
James L.
Sparrows Point, MD
Lincoln Town Car
Verified Customer
James said the mechanic did a good job and it was done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
Teresa L.
Baltimore, MD
Saturn Ion
Verified Customer
Great Communication, friendly, very professional,
Took my 2006 Saturn Ion in for a Md state inspection, It was done in the time that was quoted, communications were great, as they were very friendly and professional, Explaining in detail, and the place was spotless, would absolutely do business with All Phase Auto again !
Recommended
GW
Garry W.
Dundalk, MD
Mitsubishi Lancer
Verified Customer
Garry said the staff does excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.