Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 700 Reviews )

96% Would Recommend
Latest Review 12 days ago

Reviews


JT
Jacky T.
MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Jacky said that the place was kind of expensive but she had no complaints.
This review was collected via phone interview by Customer Research Inc.

PM
Pedro M.
Marydel, MD
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Spoke with Claudia. She said the vehicle did not pass inspection.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Middle River, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Stephen said his experience with this business was awesome and cool. They did a great job.
This review was collected via phone interview by Customer Research Inc.

ER
Eduardo R.
Essex, MD
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Eduardo said the service was adequate.
This review was collected via phone interview by Customer Research Inc.

CB
Christina B.
Middle River, MD
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019 Category: Service
Christina said the business gives her a lot of information about what needs to be done without it being part of the inspection.
This review was collected via phone interview by Customer Research Inc.

BA
Bennis A.
Owings Mills, MD
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Bennis said the service was good.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Baltimore, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Tom said the business was very good.
This review was collected via phone interview by Customer Research Inc.

EM
Evan M.
Linthicum Heights, MD
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Evan said the business did a good job, although the work was expensive.
This review was collected via phone interview by Customer Research Inc.

CS
Christopher S.
Nottingham, MD
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Christopher said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Essex, MD
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018
My choice for auto repair
Although I had no idea how much it cost to replace a broken timing belt, they had my car fixed in just a few days. Luckily there was no further damage and the bill was less than quoted. I will use them again if needed in the future

HR
Heather R.
Dundalk, MD
INFINITI QX56
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Heather said everything was fine with her experience at the business.
This review was collected via phone interview by Customer Research Inc.

MA
Medina A.
Essex, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Spoke with Tammy. She said that the service provided by the staff at the facility was pretty good.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Essex, MD
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2018 Category: Service
Matt said the staff were really friendly and knowledgeable. He said he is still waiting for the email he should have received after speaking to staff member Teri, about a quote for replacement parts and labor on a power steering pump.
This review was collected via phone interview by Customer Research Inc.

DB
Darrell B.
Essex, MD
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Spoke with Kaitlynn. She said that although the staff fixed her vehicle, there was still a light on that wasn't supposed to be on after the service. Everything else with the service was fine, she had no other issues.
This review was collected via phone interview by Customer Research Inc.

PF
Perry F.
Rosedale, MD
Mazda B3000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Perry said there was an error. The business told the Maryland transit center he was late for his ADS reading, when he wasn't.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
East Northport, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2017 Category: Service
Kevin said this facility was thorough.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Middle River, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Stephen said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Middle River, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
James said the business provides good and fast service.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Middle River, MD
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Joe said the business is good, and he was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Colleen S.
Essex, MD
Suzuki XL-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017
Professional, knowledgable and great customer servicce
Several people had told me I would need to replace my entire air conditioning system, costing $600-800. I am on a fixed income and cannot afford large repair bills. Thank God All Phase discovered it was only a belt that needed replaced. I now have air conditioning and it only cost $200! Thank you All Phase and thank God!