Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

551 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 3 days ago

Reviews


GN
Geoff N.
La Crescenta, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2015 Category: Service
Geoff said this business has good service. They are reliable and on time. He has no problems with them and would return to them in the future.
This review was collected via phone interview by Customer Research Inc.

TM
Tish M.
La Crescenta, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Tish said everything was finished on time and the service was done at a quoted price.
This review was collected via phone interview by Customer Research Inc.

AV
Alfredo V.
Tujunga, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Alfredo said this business was very good. They had excellent service and were very professional.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
La Crescenta, CA
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
John said everything was great at this business.
This review was collected via phone interview by Customer Research Inc.

SO
SHEILA O.
La Crescenta, CA
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015
A Convenient Place for Automotive Service
Not only is Allstate near to my residence (although if the service is of any length they will shuttle you home and back), but I find the staff friendly and they are always able to take care of whatever service needs I have had -- regular maintenance, good prices on tires and any needed repairs.

LA
Luis A.
Glendale, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015 Category: Service
Luis said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

JM
JAN M.
Tujunga, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2015
Repairs - reasonable advice
Thanks for your honesty about occasional knocking noise in engine when accelerating uphill. Car is 13 yrs old, knocking is not a safety issue, not worth tearing apart engine to repair it. We can drive it until it dies of old age. We so appreciate not being scared into spending big bucks on an inappropriate repair.

LS
Laura S.
Burbank, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Laura said this business was done on time and had fair pricing.
This review was collected via phone interview by Customer Research Inc.

IR
Ismael R.
Northridge, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
Ismael said this business was able to diagnose the problem on his vehicle in the estimated time that they told him it would take.
This review was collected via phone interview by Customer Research Inc.

HN
HELEN N.
La Crescenta, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Honest, up front on cost, but, no pressure
All of my dealings have been with Andrew - the nicest person who cares and works with the customer as to what can wait and what needs to be done first. Will always use them for all of my repairs!

FC
Felipe C.
La Crescenta, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Spoke with Jean. She said everything with this business was professional and nice.
This review was collected via phone interview by Customer Research Inc.

KG
Ken G.
La Crescenta, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Ken said he has dealt with the business before. They are very informative and not afraid to explain what is wrong. Juan helped him find the best deals and gave him many options to choose from. He is very honest.
This review was collected via phone interview by Customer Research Inc.

TV
Tammy V.
Glendale, CA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
Tammy said the business has excellent customer service and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

MR
MARK R.
La Crescenta, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2015
Good Work!
I've been coming here since they opened, and have always been very happy with the service.
Juan F. G. from Allstate Auto Repair responded on 04/15/2015

Hey Mark I missed you on your last visit, Thank you for the recommendation.


DG
DANIEL G.
La Crescenta, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2015
Very happy with the service as usual
On this visit, I had to replace a damaged tire. of course there are many different tire options, but Juan helped me find good replacement that fit my needs and budget.
Juan F. G. from Allstate Auto Repair responded on 04/15/2015

Hey Daniel, is always my pleasure to help you. Thank you for the recommendation.

Juan


JP
Julie P.
Kensington, MD
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
Julie said this business is helpful.
This review was collected via phone interview by Customer Research Inc.

LC
LISA C.
Sunland, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
Amazing Customer Service
Andrew was absolutely amazing in answering all my questions. I was so happy when he worked with me to get my car repaired for only what it needed, and no unnecessary repairs. He made sure that I understood why certain recommendations were made for my car and helped me plan out what future service and maintenance is needed for my car and the time frame in which I should get it accomplished. I felt like he really cared about the customer and was trying to address all my concerns. Honest place, great work.
Juan F. G. from Allstate Auto Repair responded on 04/15/2015

Hello Lisa,
  Thank you for taking the time to give us a review. We really do appreciate you as a customer and the kind words you gave. As we strive to continue to be the number one rated shop in the area it is our goal to treat our customer with honesty and commitment so you feel comfortable coming back and trusting us with your car. Thank you again Lisa for being our customer.

Andrew


DG
DANIEL G.
La Crescenta, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015
Technicians here are the best
Besides having great management, the technicians here are the best. If your vehicle is experiencing issues, Allstate Auto Repair performs complete diagnostic services and inspections (which may prevent future problems). Work is done in a timely manner. They are very upfront, honest, and friendly.

TJ
TOM J.
La Crescenta, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015
quick service
Thanks for getting battery done quickly
Juan F. G. from Allstate Auto Repair responded on 03/31/2015

Thank you for the business and for the recommendation


MB
MICHELE B.
Sunland, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015
Back Brakes
Juan is the best! He thoroughly explained the issues with my husband's brakes, and showed him the old parts to verify the wear and tear on them. He is flexible and willing to move quickly on a job to accomodate and better serve his customers.
Juan F. G. from Allstate Auto Repair responded on 03/31/2015

Thank you guys is always my pleasure to work on your vehicles and deal with good people like you.


Displaying Review 361 - 380 of 491 in total