Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

541 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 8 days ago

Reviews


LC
Louis C.
La Crescenta, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Louis said he is happy with the service the staff provided him with.
This review was collected via phone interview by Customer Research Inc.

IM
Isaiah M.
Tujunga, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Isaiah said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
LOUIS S.
La Crescenta, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great service!
I am happy with the service of Allstate auto repair!

JR
John R.
La Crescenta, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
John said the staff was helpful and thorough.
This review was collected via phone interview by Customer Research Inc.

AG
Anda G.
La Crescenta, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Anda said the staff were all very helpful. They provided good prices and they took care of her vehicle. The service was great.
This review was collected via phone interview by Customer Research Inc.

MN
Mary N.
Los Angeles, CA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Mary said the staff was professional. The service was fairly priced, and completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Colorado Springs, CO
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Tom said he liked the customer service at this business. They were very helpful in figuring out his problem.
This review was collected via phone interview by Customer Research Inc.

JC
JILL C.
Altadena, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
great service
I've been coming to Allstate for years. It's great to come to a place that you know will provide the best service, not just from a mechanical perspective but also in terms of customer service. They stand by their warranties, replacing anything that may have worn or was defective, etc. at no cost. Great place, and people.

MH
Manny H.
La Crescenta, CA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Manny said the service was reasonably priced and completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AJ
Angel J.
Montrose, CA
Honda Ridgeline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018 Category: Service
Angel said the vehicle may still be making noise. He needs to take it back and have it checked out.
This review was collected via phone interview by Customer Research Inc.

AA
Ashfaq A.
La Crescenta, CA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2018 Category: Service
Ashfaq said the business provides good customer service.
This review was collected via phone interview by Customer Research Inc.

LV
Lisa V.
Tujunga, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Lisa said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JL
Juan L.
Sunland, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Juan said he would recommend the business for service,
This review was collected via phone interview by Customer Research Inc.

MR
MARK R.
La Crescenta, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018
Great work!
My go-to auto repair and maintenance folks - Juan and the team do great, reliable work!

SF
Scott F.
La Crescenta, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Scott said the staff were up-front with the price it would take to repair his vehicle. They did a good job with the service provided.
This review was collected via phone interview by Customer Research Inc.

DS
DOROTHY S.
Tujunga, CA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Helpful service with full information provided
Each time I go the service is prompt. Prices are broken down and time frames needed to make the repairs are provided. I take my car there exclusively.

GG
GINGER G.
Sun Valley, CA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018
Awesome
I can go there on Sat. Juan is so helpful. They try to save you money, and they do a great job.

DS
DENNIS S.
La Crescenta, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Brakes
Service was good, estimated time when it would be completed, and received a phone call to the minute of the original estimated time to accomplish job. When asked if all the parts were OEM, an honest answer was provided, i.e., the rotors are OEM but the brake pads were after market, but with an explanation they have been using the brand for a good number of years and a 3 year warranty is provided. That was a satisfactory answer, it would have been very easy for Alstate to say ALL was OEM - I would not have known the difference!! So integrity and honesty seems to rein at Alstate.
Juan F. G. from Allstate Auto Repair responded on 01/24/2018

Mr. Stephens we really are happy to know you feel this way. Thank you very much for your business and thank you for taking the time to recommend us and giving us this wonderful review.


BR
BIENVENIDO R.
La Crescenta, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Great quality service
Great quality service!

AS
Allen S.
Sylmar, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Allen said Juan was excellent. He follows through with everything he says he is going to do. Juan did a great job communicating status updates.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 541 in total