Amwell Automotive Inc.


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

717 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
99% Would Recommend
Latest Review 1 day ago
Ann S. on 02/08/2013
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"Alway trustworthy competent service"
As always I receive personalized service and an honest assessment of what needs to be done, as well as completion in a timely fashion. Thanks to the Amwell crew!
Anne Stephano
Vehicle: Toyota Prius
Service Date: 02/06/2013
Review Created: 02/08/2013 06:33 PM
Dawn W. on 02/08/2013
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Dawn said this business is honest and they have integrity. He said they don't charge him if he needs to take the vehicle there for adjustments after the repair has been completed.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/25/2013
Review Created: 02/08/2013
This review was collected via phone interview by Customer Research Inc.
Barry C. on 02/08/2013
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Barry said that they do a good job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/04/2013
Review Created: 02/08/2013
This review was collected via phone interview by Customer Research Inc.
Matt P. on 02/05/2013
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"quality of service. "
fantastic work! always keep my car on top shap!
Vehicle: Nissan Pathfinder
Service Date: 02/01/2013
Review Created: 02/05/2013 05:27 PM
Sarah B. on 02/05/2013
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Sarah said the man Kevin is so friendly. She also said she is new to the area and happy to find such a nice man to take care of her vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/01/2013
Review Created: 02/05/2013
This review was collected via phone interview by Customer Research Inc.
Joe W. on 01/30/2013
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"customer friendly and honest diagnosis"
performed difficult water pump replacement for original estimate and highlighted brake problem that could be fixed but also could be left alone because non critical saving mucho $
Vehicle: Volkswagen Jetta
Service Date: 01/29/2013
Review Created: 01/30/2013 07:54 AM
Jim S. on 01/27/2013
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"fair prices and thorough workmanship"
been using this garage for over 15years-they always do their best
Vehicle: Volvo V70
Service Date: 01/25/2013
Review Created: 01/27/2013 04:49 PM
Jeff K. on 01/22/2013
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Jeff said this business has friendly service. Kevin, his service advisor, was up front and great.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/18/2013
Review Created: 01/22/2013
This review was collected via phone interview by Customer Research Inc.
Marie S. on 01/19/2013
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Spoke with Mary. She said this business takes great care of their customers, has a fair price and she plans on recommending this business to others.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/17/2013
Review Created: 01/19/2013
This review was collected via phone interview by Customer Research Inc.
Ellen H. on 01/16/2013
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"100% satisfaction as usual"
I'm always confident when I leave my car with Kevin......
Vehicle: Nissan Altima
Service Date: 01/14/2013
Review Created: 01/16/2013 08:44 AM
John C. on 01/16/2013
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John said the business made an extra effort to help him.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 01/02/2013
Review Created: 01/16/2013
This review was collected via phone interview by Customer Research Inc.
Joe W. on 01/12/2013
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"personal and caring"
everything great but the audi has some quirks which result in power steering issues when water pump is replaced. I"m sure they'll resolve it but were not at 100% yet
Vehicle: Audi A6
Service Date: 01/08/2013
Review Created: 01/12/2013 02:46 PM
Joe P. ReScore Review on 01/17/2013
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
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Joe said his initial dissatisfaction was just a little slip up by this business. He screened it out with Kevin and everything is fine now. He has been going to this business for a long time and they do a great job. He is very satisfied.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Joe said they forgot to tighten the lug nuts on his rear tires.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 01/16/2013
Joe did return after the last repair due to noise from the rear tires. The aftermarket wheels on his Jeep did not seat properly and allowed the lug nuts to loosen. We prompty retorqued and confirmed proper seating of the wheels. I spoke with Joe today to be certain no additional problems have occured. I advised Joe that any time his wheels are off in the future we will retorque after a road test to prevent any future issues.
Richard C. on 01/11/2013
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Richard said he is very happy with the service and he thought they were very professional. He also said they were very nice as well. He will be back in a couple of weeks to have more work done.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 01/03/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
Bill G. on 01/11/2013
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Bill said this business is fine.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/04/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
Art G. on 01/11/2013
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Art said he does not give anybody a high rating but Amwell Automotive is pretty darn good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/04/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
Mark C. on 01/10/2013
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Mark said Kevin and Patrick are always accurate about their assessments. They are 100 percent honest and thorough. They get the vehicle ready on time and they call him right away when it is ready. They are good.
Vehicle: Infiniti G35
Category: Service
Service Date: 12/21/2012
Review Created: 01/10/2013
This review was collected via phone interview by Customer Research Inc.
Dale B. on 01/10/2013
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Dale said they fixed his vehicle and the people are wonderful.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 12/27/2012
Review Created: 01/10/2013
This review was collected via phone interview by Customer Research Inc.
Linda S. on 12/28/2012
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"Helpful, courteous, knowledgable"
I found Kevin's shop on the internet and he had great reviews. I was looking at a used car on Craig's list and wanted a mechanic to check out it out before I bought it. Kevin was so helpful. He gave me a thorough evaluation of the car. I bought the car knowing exactly what needed to be done to it, no surprises! If I lived in the Lambertville area, this place would definitely be my "go to" mechanic. I highly recommend Amwell Automotive
Vehicle: Honda Civic
Service Date: 12/20/2012
Review Created: 12/28/2012 04:09 PM
Courtenay B. on 12/22/2012
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Courtenay said they are terrific. Kevin is good to her, and takes care of everything for her. She never has to worry. They are wonderful.
Vehicle: Mazda 626
Category: Service
Service Date: 11/29/2012
Review Created: 12/22/2012
This review was collected via phone interview by Customer Research Inc.
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