Amwell Automotive Inc.


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

800 Reviews

ReScore Reviews™ (4)

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Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
100% Would Recommend
Latest Review 2 days ago
Patrick E. ReScore Review on 12/21/2015
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Original
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended? Yes
Surecritic checkman logo Verified
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"Awesome service "
Great customer service
Vehicle: Saturn Ion 3
Service Date: 12/15/2015
Review Created: 12/16/2015 09:34 PM

Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Awesome service "
Great customer service
Vehicle: Saturn Ion 3
Service Date: 12/15/2015
Review Created: 12/16/2015 09:34 PM
KEVIN S. at Amwell Automotive Inc. responded on 12/21/2015

Good morning Pat, Thank you for the kind review. We spoke on the phone and confirmed the no response to the recommendation was accidental. I appreciate the correction, thanks you for being such great clients, have a Merry Christmas, Kevin

Jason L. ReScore Review on 09/18/2013
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Original
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Recommended? Yes
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Jason said this business fixed all his issues.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/21/2013
Review Created: 09/13/2013
This review was collected via phone interview by Customer Research Inc.

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Jason said he had to bring the vehicle back twice. The air compressor still wasn't fixed. He wouldn't recommend the business based on this experience.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/21/2013
Review Created: 09/13/2013
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 09/16/2013

I called Jason to discuss the problems he expierenced (I have not recieved a call back so far) We originally installed a air conditioner compressor clutch March of 2012, there was a problem with the clutch March of 2013 we corrected under warranty. Jason never called back after with any concerns. I worked with Jason due to financial issues and did not recieve final payment until recently. I am disappointed in the low rating and wish Jason would of reached out to us with concerns there was plenty of oppurtunity since I spoke with him several times in attempt to obtain payment.

Pat P. ReScore Review on 05/28/2013
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
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"Rescore"
You guys are always 5 star for me.
Vehicle: GMC Suburban
Service Date: 05/22/2013
Review Created: 05/25/2013 02:18 PM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Outstnding service"
Thanks for another service on my ageing fleet.
Vehicle: GMC Suburban
Service Date: 05/22/2013
Review Created: 05/25/2013 02:18 PM
KEVIN S. at Amwell Automotive Inc. responded on 05/28/2013
Pat as per our phone conversation you were very happy with our service. The one star was meant to be five, thanks for updating the listing have a wonderful day, Kevin
Joe P. ReScore Review on 01/17/2013
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said his initial dissatisfaction was just a little slip up by this business. He screened it out with Kevin and everything is fine now. He has been going to this business for a long time and they do a great job. He is very satisfied.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Joe said they forgot to tighten the lug nuts on his rear tires.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
KEVIN S. at Amwell Automotive Inc. responded on 01/16/2013
Joe did return after the last repair due to noise from the rear tires. The aftermarket wheels on his Jeep did not seat properly and allowed the lug nuts to loosen. We prompty retorqued and confirmed proper seating of the wheels. I spoke with Joe today to be certain no additional problems have occured. I advised Joe that any time his wheels are off in the future we will retorque after a road test to prevent any future issues.
Jack D. on 04/20/2018
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"Customer service, and attention to details."
Another great service appointment at Amwell !
Vehicle: Ford Fiesta
Category: Service
Service Date: 04/11/2018
Service Type: service
Review Created: 04/20/2018 05:33 AM
Rene M. on 04/19/2018
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"Satisfied"
I really appreciate the discussion and follow up to help me understand my choices and the risk/benefits.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 04/09/2018
Service Type: service
Review Created: 04/19/2018 07:47 AM
Becky B. on 04/19/2018
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"Great"
People, location, service - all excellent!
Vehicle: Toyota Camry LE
Category: Service
Service Date: 04/10/2018
Service Type: service
Review Created: 04/19/2018 02:20 AM
Ted J. on 04/18/2018
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"I’m ready"
Thank you for getting my Jeep GC ready for the Baja 1000 off road race. Seriously, the steering and suspension issues were diagnosed and corrected by your excellent team. Thanks for keeping the ‘02 in good shape.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/13/2018
Service Type: service
Review Created: 04/18/2018 09:04 AM
Shari S. on 04/15/2018
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"Amwell Automotive a great choice"
Been using Amwell Automotive for years. Again helped me out in an emergency repair. Quick response. Quick diagnosis. Quick resolution. They have never done me wrong! This is where you should go for car maintenance and repair.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 04/13/2018
Service Type: service
Review Created: 04/15/2018 11:28 AM
Shawn D. on 04/13/2018
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"the mystery of the tail light fish bowl"
Pat, Kevin and Diane are awesome!
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 04/04/2018
Service Type: service
Review Created: 04/13/2018 09:45 AM
Lonnie B. on 04/08/2018
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"My 2013 Toyota Tacoma"
Outstanding service for my trusty Tacoma. Thank you again folks at Amwell Auto, what a team!!
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/06/2018
Service Type: service
Review Created: 04/08/2018 11:12 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

Lonnie, You truly are a 5 star client, thank you  

Kristin K. on 04/07/2018
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"Best Service, For Cars and People"
Trustworthy, thorough, generous, kind. This describes Amwell Automotive.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/04/2018
Service Type: service
Review Created: 04/07/2018 09:31 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

So kind we really appreciate it. Kristin we are blessed to have so many wonderful clients like yourself

Kathleen E. on 04/07/2018
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"On time service"
I was able to make a timely appointment for both of my vehicles. They were done on time and I was given a comprehensive assessment of both cars.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/29/2018
Service Type: service
Review Created: 04/07/2018 08:33 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

Kathleen, we know how busy life can be I am glad we could help. Enjoy the warm weather

Robin L. on 04/07/2018
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"bmw brakes & service"
Feel that you are honest with me . Appreciate the ride to work. Like having a relationship with you and hope to continue.
Vehicle: BMW 128i
Category: Service
Service Date: 04/05/2018
Service Type: service
Review Created: 04/07/2018 06:22 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

Robin, Honesty is always #1 and making the Amwell experience easy and enjoyable is very important to us. Thank you for sharing

John V. on 04/05/2018
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"Valiant"
Quick, easy and thorough
Vehicle: Saturn Aura
Category: Service
Service Date: 04/03/2018
Service Type: service
Review Created: 04/05/2018 10:57 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

Through but efficient is always the goal. Sounds like we hit the mark. Have an awesome day 

Lonnie B. on 04/04/2018
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"Working on the ol' 2002 Volvo XC70"
They know how to do the job!!!
Vehicle: Volvo V70
Category: Service
Service Date: 02/21/2018
Service Type: service
Review Created: 04/04/2018 08:00 PM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

Lonnie, As always it is our pleasure serving you, We could not ask for a better client. Thank You

John F. on 04/01/2018
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"Great customer service, honest work"
The staff is friendly and honest as far as their work goes.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 03/30/2018
Service Type: service
Review Created: 04/01/2018 03:49 AM
KEVIN S. at Amwell Automotive Inc. responded on 04/12/2018

John, Honesty and integrity are the principles we are build on, We appreciate your business. Thank You 

Joe D. on 03/29/2018
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"First timer."
Very friendly atmosphere. Job well done.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/27/2018
Service Type: service
Review Created: 03/29/2018 08:18 AM
KEVIN S. at Amwell Automotive Inc. responded on 03/30/2018

Joe, I want to personally thank you for giving us a try and thank you for the kind words. Have a great weekend

Denise N. on 03/28/2018
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"Great friendly service"
Great service
Vehicle: Volvo XC60
Category: Service
Service Date: 03/20/2018
Service Type: service
Review Created: 03/28/2018 05:14 PM
KEVIN S. at Amwell Automotive Inc. responded on 03/30/2018

Thank you Denise as always its a pleasure working with you.Have a great day 

Bob M. on 03/23/2018
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" knowledgeable and friendly"
everyone excels at fixing and maintaining cars! And staff is not only knowledgeable, but courteous and eager to do their work and please the customer
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 03/21/2018
Service Type: service
Review Created: 03/23/2018 07:26 AM
KEVIN S. at Amwell Automotive Inc. responded on 03/30/2018

Bob, as I have said many times with such awesome clients like yourself our job is easy. Thank you for sharing

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