Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

982 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
100% Would Recommend
Latest Review about 12 hours ago

Reviews


PE
Patrick E.
Lambertville, NJ
Saturn Ion 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2015
Awesome service
Great customer service

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2015
Awesome service
Great customer service
KEVIN S. from Amwell Automotive Inc. responded on 12/21/2015

Good morning Pat, Thank you for the kind review. We spoke on the phone and confirmed the no response to the recommendation was accidental. I appreciate the correction, thanks you for being such great clients, have a Merry Christmas, Kevin


JL
Jason L.
New Jersey
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Jason said this business fixed all his issues.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/13/2013 Category: Service
Jason said he had to bring the vehicle back twice. The air compressor still wasn't fixed. He wouldn't recommend the business based on this experience.
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 09/16/2013

I called Jason to discuss the problems he expierenced (I have not recieved a call back so far) We originally installed a air conditioner compressor clutch March of 2012, there was a problem with the clutch March of 2013 we corrected under warranty. Jason never called back after with any concerns. I worked with Jason due to financial issues and did not recieve final payment until recently. I am disappointed in the low rating and wish Jason would of reached out to us with concerns there was plenty of oppurtunity since I spoke with him several times in attempt to obtain payment.


PP
Pat P.
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2013
Rescore
You guys are always 5 star for me.

Overall Rating 1/5rating 1rating 1rating 1rating 1
05/25/2013
Outstnding service
Thanks for another service on my ageing fleet.
KEVIN S. from Amwell Automotive Inc. responded on 05/28/2013
Pat as per our phone conversation you were very happy with our service. The one star was meant to be five, thanks for updating the listing have a wonderful day, Kevin

JP
Joe P.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2013 Category: Service
Joe said his initial dissatisfaction was just a little slip up by this business. He screened it out with Kevin and everything is fine now. He has been going to this business for a long time and they do a great job. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/11/2013 Category: Service
Joe said they forgot to tighten the lug nuts on his rear tires.
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 01/16/2013
Joe did return after the last repair due to noise from the rear tires. The aftermarket wheels on his Jeep did not seat properly and allowed the lug nuts to loosen. We prompty retorqued and confirmed proper seating of the wheels. I spoke with Joe today to be certain no additional problems have occured. I advised Joe that any time his wheels are off in the future we will retorque after a road test to prevent any future issues.

PK
Pat K.
Lambertville, NJ
MINI Cooper Countryman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Good honest service
Wonky a/c fixed. Rear tires out of line. Alignment done, but further repair needed. Fell confident in the evaluation.

LK
Lee K.
Newtown Square, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
excellent service every time
Always courteous, trustworthy and professional.

Verified Customer
Lambertville, NJ
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great customer service
Very good at what they do in the shop and at the point of inquiry.

AG
Art G.
Lambertville, NJ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
like no other
We can always count on honest professional care for our vehicles. Would will always recommend !!!

EH
Ella H.
Stockton, NJ
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Always the best
I've been coming here for service for 25 years for a reason... they are always knowledgeable, friendly, and explain what work needs to be done and why. They take care of their customers, and even guarantee their work.

JK
Jeff K.
Lambertville, NJ
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
trust.
I can trust Amwell automotive to fix only what is wrong. The friendly staff makes you feel welcome from the first time.

AS
Allen S.
Lambertville, NJ
Ford F-350 Super Duty Lariat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Perfect
Great communication and service

DR
Dana R.
Lambertville, NJ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Always the best!
Super responsive and professional, Amwell Automotive knows their stuff. Did a great job on my alignment and even picked me up when it was done. Thanks to Kevin and the crew!

MS
Michelle S.
Yardley, PA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Great service
Friendly service, pick up and drop off options, fair, reasonable pricing.

Verified Customer
Stockton, NJ
Mercury Grand Marquis GS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Good experience
Friendly, knowledgeable staff. They seem like an honest group of people.

PL
Peg L.
Lambertville, NJ
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Great service
First rate professional car care.

SB
Sue B.
Lambertville, NJ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Tremendously helpful as always
I rushed up to Amwell when it was clear I had water leaking into my car... a lot of it. Kevin’s immediately correctly diagnosed the situation and within a couple of days it was addressed.
Thank you!!

WE
Wendy E.
New Hope, PA
Mercedes-Benz E350 4Matic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
The people at Amwell are so very accommodating...they are good friends.
As always, service was excellent. Always feel safe with Amwell servicing my car.

CH
Charles H.
Lambertville, NJ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
Revived AC on old Honda
As always:

👍👍to Amwell Auto

RL
Robert L.
Hopewell, NJ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Trustworthy
Again, very happy with the service.
Thanks

PL
Porter L.
Lambertville, NJ
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Steering repair
Professional and timely service

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