Reviews
PE
Patrick E.
Lambertville, NJ
Saturn Ion 3
Verified Customer
ReScore Review™
Awesome service
Great customer service
Recommended
Original Review
Awesome service
Great customer service
KEVIN S. from Amwell Automotive Inc. responded on 12/21/2015
Good morning Pat, Thank you for the kind review. We spoke on the phone and confirmed the no response to the recommendation was accidental. I appreciate the correction, thanks you for being such great clients, have a Merry Christmas, Kevin
JL
Jason L.
New Jersey
Ford Taurus
Verified Customer
ReScore Review™
Jason said this business fixed all his issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Jason said he had to bring the vehicle back twice. The air compressor still wasn't fixed. He wouldn't recommend the business based on this experience.
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 09/16/2013
I called Jason to discuss the problems he expierenced (I have not recieved a call back so far) We originally installed a air conditioner compressor clutch March of 2012, there was a problem with the clutch March of 2013 we corrected under warranty. Jason never called back after with any concerns. I worked with Jason due to financial issues and did not recieve final payment until recently. I am disappointed in the low rating and wish Jason would of reached out to us with concerns there was plenty of oppurtunity since I spoke with him several times in attempt to obtain payment.
PP
Pat P.
GMC Suburban
Verified Customer
ReScore Review™
Rescore
You guys are always 5 star for me.
Recommended
Original Review
Outstnding service
Thanks for another service on my ageing fleet.
Recommended
KEVIN S. from Amwell Automotive Inc. responded on 05/28/2013
Pat as per our phone conversation you were very happy with our service. The one star was meant to be five, thanks for updating the listing have a wonderful day, Kevin
JP
Joe P.
Jeep Cherokee
Verified Customer
ReScore Review™
Joe said his initial dissatisfaction was just a little slip up by this business. He screened it out with Kevin and everything is fine now. He has been going to this business for a long time and they do a great job. He is very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Joe said they forgot to tighten the lug nuts on his rear tires.
Recommended
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 01/16/2013
Joe did return after the last repair due to noise from the rear tires. The aftermarket wheels on his Jeep did not seat properly and allowed the lug nuts to loosen. We prompty retorqued and confirmed proper seating of the wheels. I spoke with Joe today to be certain no additional problems have occured. I advised Joe that any time his wheels are off in the future we will retorque after a road test to prevent any future issues.
Verified Customer
Hopewell, NJ
Mazda 5 Sport
Verified Customer
Thoroughness
Great experience. Thourough and honest
Recommended
SK
Scott K.
Stockton, NJ
Lexus RX
Verified Customer
Awesome!
Awesome staff, really friendly, dependable and great service.
Recommended
BH
Bruce H.
Lambertville, NJ
Jeep Wrangler
Verified Customer
As always my experience with Amwell Automotive has been a positive one.
Have worked on my vehicles for many years, I have always been satisfied.
Recommended
SD
Shawn D.
Lambertville, NJ
Honda CR-V
Verified Customer
getting a grip
Kevin and Pat really have a "handle" on things! (get it, get it)
Merry Christmas!
Shawn and the green CRV!
Merry Christmas!
Shawn and the green CRV!
Recommended
BC
Bob C.
Stockton, NJ
Dodge 1500 Tradesman
Verified Customer
RAM 2014 front pads and rotors
The work was completed as promised and the performance of the new pads and rotors is excellant.
I appreciate the ride to the garage to pay for and pick up my vehicle.
I appreciate the ride to the garage to pay for and pick up my vehicle.
Recommended
OH
Osmond H.
Hillsborough, NJ
Subaru Outback
Verified Customer
Thourough trustworthy service
I’ve been getting my car serviced at Amwell Automotive for years. Kevin is always thorough with his inspections and takes his time explaining things until I feel comfortable. He often includes a written document complete with photographs when deciding what work needs to be done on my car and sends it to me for discussion before they start anything. The work is always done in a timely manner. Excellent mechanic that I have and will continue to recommend to others!
Recommended
JD
Jack D.
Lambertville, NJ
Chevrolet Silverado 1500
Verified Customer
First class inspections
Service went smoothly, and thanks to the pro's at Amwell, some serious problems were discovered. They will now be dealt with, not stranded on the road, but on a scheduled service. Nice!
Recommended
RF
Rich F.
Lambertville, NJ
Ford Edge
Verified Customer
Pleasant staff.
Performed my authorized repair in a prompt and timely manner.
Recommended
AF
Adam F.
Lambertville, NJ
Toyota Camry Solara
Verified Customer
Friendly, helpful service
And great prices too.
Recommended
BB
Barbara B.
Carversville, PA
Subaru Legacy Wagon
Verified Customer
Among the best.
Skilled mechanics, great service. A fun place to visit. I'm so glad to have found Amwell Automotive.
Recommended
HM
Herbert M.
Ringoes, NJ
Honda CR-V
Verified Customer
good work in a timely fashion
excellent
Recommended
JW
Joe W.
Sergeantsville, NJ
Jeep Cherokee
Verified Customer
Jeep that clunked
As usual they figured it out
Recommended
BH
Betsy H.
Lambertville, NJ
Subaru Forester
Verified Customer
Great Job!
As usual... an excellent experience. Thanks!
Recommended
EO
Elizabeth O.
Lambertville, NJ
Subaru Forester
Verified Customer
Amwell Auto
Kevin and Pat run a reliable, friendly upstanding business. Diane has been a great asset since she joined the business. I recommend Amwell Automotive
Recommended
SJ
Skip J.
Lambertville, NJ
Hyundai Tucson
Verified Customer
Engine light
I was very happy that you were able to get my car through inspection and I want you to know that I do appreciate all of the time and effort that it took to do so. My concern now is it going to cost me another $500 to get my car inspected in 2 yrs., the light is still on and I've only replaced 2 oxygen sensors and my car runs great.
Recommended
EB
Ellie B.
Lambertville, NJ
Honda Accord Sdn
Verified Customer
Great business!
Amwell Automotive has always done great work with my car (2006 Accord). They are thorough, professional, and don’t do anything that is an unnecessary repair. I highly recommend them!!
Recommended