Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

507 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


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Charity H.
Akron, OH
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Charity said she has not had any issues with the work the business did on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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James K.
Barberton, OH
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
James said Mike and Rodney treat him like family and they provide good service.
This review was collected via phone interview by Customer Research Inc.

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Jackie D.
Ohio
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jackie said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

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Ben T.
Ohio
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Ben said the employees were pleasant and took good care of the vehicle. The business did a good job, in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

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Neon A.
Ohio
Cadillac STS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Neon said the business was nice and informative. He said they were professional with no wait time,
This review was collected via phone interview by Customer Research Inc.

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Randy B.
Akron, OH
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Randy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Roger K.
Akron, OH
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Roger said staff were nice, the price was good, and he trusts them.
This review was collected via phone interview by Customer Research Inc.

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Julie G.
Akron, OH
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Spoke with Jason. He said he has been a customer of this business for years and has sent a lot of work to the business. He has his company vehicles serviced there and has never had to question the cost or the service until this business made the mistake of getting rid of Mike R. He is not happy about how Mike was treated. Mike had his best interest at heart.. Since the new manager has been there he has to question things on the bill and look over the bill every time. They have now become like any other repair facility and try to sell the customer things that they do not need. He does not send nearly as much business their way.
This review was collected via phone interview by Customer Research Inc.

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Tiria B.
Akron, OH
Chevrolet TrailBlazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Tiria said the staff could have gotten her in faster. They had to push it back, and it was 2 hours after her scheduled time.
This review was collected via phone interview by Customer Research Inc.

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SHAWN A.
Akron, OH
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great job....again!
I just had my Jeep serviced, and the Auto & Tire Service specialists are indeed specialists. They pay attention to details and do an excellent job. If they find something wrong, you'll know what the repair will be. I have used this company for a few years, and they have never disappointed me. I never felt "taken" or "gouged"; they are honest in how they handle the customer. Thanks again!

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HUGH T.
Stow, OH
Nissan Versa Note
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Nice place to get your car fixed.
Very good prices for repairs. Repairs done in a reasonable time and well. No complaints after leaving. They did the job right the first time.

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SHAWN A.
Akron, OH
FIAT 500
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04/20/2018
Review
Once again, I had excellent service. The entire staff is professional and courteous. I have used this company for several years, and if you haven't tried them, I highly suggest you do!

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Steve S.
Canton, OH
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Steve said the business took care of all his needs. It was a warranty matter and everything was covered on the warranty.
This review was collected via phone interview by Customer Research Inc.

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Tylar H.
Ohio
Subaru Impreza Sedan (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tylar said the staff provided really good service, and they were helpful.
This review was collected via phone interview by Customer Research Inc.

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Tyler M.
Akron, OH
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Tyler said their customer service is really good. They've always done a good job on his vehicle. He appreciates what they do for him.
This review was collected via phone interview by Customer Research Inc.

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John R.
Akron, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
John said the staff did what they were supposed to. There was no hassle and it was good.
This review was collected via phone interview by Customer Research Inc.

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Kannalinh P.
Akron, OH
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Kannalinh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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CHRISTOPHER B.
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Excellent Installer! Good prices and (relatively) quick service.
I ordered tires from TireRack.com, and had them shipped and installed here. I had expected the installation process to take ~1.5 hours (padded to include wait time before they could get to my vehicle), and they completed the job in under an hour total! It could have been that I came in on a not-so-busy day, but I had a reasonable wait time nonetheless. Prices were very competitive compared to my usual dealership, and even to some 3rd party shops. I recommend this installer to anyone looking to have new tires installed. :)

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Anthony A.
Akron, OH
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Anthony said the staff were honest, and they did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

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David W.
Akron, OH
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
David said the staff got him right in.
This review was collected via phone interview by Customer Research Inc.

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