Reviews
MW
MATT W.
Placentia, CA
Toyota Camry Solara
Verified
Reliable and pleasant experience
We have been taking all of our family's cars to Auto Care Plus for a few years now and they never disappoint. Everyone is always very friendly and I never feel that they are doing something that is not in my best interest. I appreciate that they show me the broken parts' even though I am not a mechanic - I can see what they see. It is a family business and I like supporting that as well. I recommend Auto Care Plus to my friends.
Recommended
LW
LIZ W.
Anaheim, CA
GMC Canyon
Verified
Knowledge and Customer Service!!!
My last 4 vehicles have been in the hands of Auto Care Plus....Jack and his son Jack along with Jan in the office always go above and beyond for their business and customers. Ongoing knowledge and their customer service, along with their honesty is why I have, and will be a customer. I recommend them highly for vehicle repairs.
Recommended
DD
DAVID D.
Yorba Linda, CA
Hyundai Sonata
Verified
GOOD PLACE TO TAKE CAR TO BE WORKED ON
ALWAYS GOOD TO TAKE THE IN / GOOD P/ACE / GOOD JOB .
Recommended
WB
Wayne B.
Anaheim, CA
Lincoln Mark VIII
Verified
Wayne said the facility is reasonably priced and the staff do good work fairly quickly, but Jack did not give him a estimate on the fuel pump and labor.
Recommended
This review was collected via phone interview by Customer Research Inc.
FR
Fred R.
Orange, CA
GMC Yukon XL
Verified
Fred said the staff at this business was honest. They do the work on time and he has no issues with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
MAX R.
Santa Ana, CA
Mazda B4000
Verified
Decent parts changers but I wouldn't rely on them for diagnostics
They are nice people and if all you need is basic work, it is a good place. If you need them to analyze the cause, I would look elsewhere.
GC
GARRETT C.
Orange, CA
Chevrolet Colorado
Verified
No complaints
Friendly service. Dropped my truck off on Friday and they made sure the service was complete by Monday. Final price was close to quote.
Recommended
DG
Don G.
Orange, CA
Dodge Nitro
Verified
Don said it was a good experience at this business. He has been there before and would recommend it.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jasmine S.
Orange, CA
INFINITI G35 Sedan
Verified
Jasmine said she likes the fact that the business has been family owned for three generations. She stated that there was a time when she was charged thirty-five dollars just for the business to lift her vehicle to retrieve the overflow cap.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
ROBERT H.
Orange, CA
Honda Accord Cpe
Verified
Regular Maintenance
This particlar fsmily own business is just of the chart. They cannnot so enough for you. Thwy want you to be satisfied. They have teemendous integrity snd honesty for regarding rheir service. They always do a great job. They are highly recommended.
Recommended
CF
CAREN F.
Orange, CA
Nissan Sentra
Verified
Great Service & Fair Price
I needed a repair done to my car. I needed to wait there while the repair was completed. It was done quickly and all the people that work there from the front desk to the mechanics are very pleasant and seem happy. They are honest and I will be back for regular service & maintenance.
Recommended
Verified Customer
Anaheim, CA
Honda Odyssey
Verified
Honest
Great family owner business for all auto care needs
Recommended
PS
PATRICK S.
Orange, CA
Chevrolet Pickup
Verified
Good work
I met Jack and Jan several weeks ago. I was looking for someone to replace the calipers on my 1973 Chevy Pickup. We are about the same age and after talking a bit I thought them to be wonderful people, plus they own a KIA Soul like mine. They quoted me a fair price and they did a fine job in the timeframe stated. I will go back to them as I have more work to be done on the truck. I like the no-nonsense computer pricing and being able to sign up to keep my records online.
Recommended
Jack S. from Auto Care Plus responded on 09/05/2018
Hi Patrick,
Thank you for taking the time to post a review. We're glad you were happy with the service we provided for your truck. Looking forward to helping you in the future.
Sincerely,
Jack & Jan
RR
Robert R.
Anaheim, CA
Ford Mustang
Verified
Robert said the people were great, really helpful, and nice, all around.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
ED S.
Orange, CA
Honda Accord Cpe
Verified
Great place
I’ve been going here for years I had an oil leak they fixed it then it had a little problem they took care of it no problem no charge I think what I like about this place is I don’t think I’m being cheated I have four cars one with 350,000 miles on it I’ll service by them couple engine jobs transmissions. You won’t feel like you got ripped off here recommend it highly .
Recommended
Jack S. from Auto Care Plus responded on 09/05/2018
Hi Ed,
Thank you for highly recommending our services. We have always apprieciated your business and the fact that you have also referred your family and friends. Thank you very much.
We always enjoy your visits when you bring in your cars. Looking forward to many more in the future.
Sincerely
Jack & Jan
WB
Wayne B.
Anaheim, CA
HUMMER H2
Verified
Wayne said everything was perfect. The staff fixed the vehicle right on time, and at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Paul C.
Placentia, CA
Ford F-150
Verified
Paul said this business had his vehicle for 9 days with no calls made to him, finally on 10th day he called them and they told him what was wrong with his vehicle. He has no idea why they never called him. The service was great, but he was wondering why he had to call them to find out what was wrong. The business seemed good , but he does not know what took so long.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Dale A.
Orange, CA
Chevrolet Silverado SS
Verified
Dale said the service was good, the price was fair, and he was satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
CV
Christopher V.
Whittier, CA
Honda Civic
Verified
Christopher said the staff at this business did what he asked and they found other things with his vehicle for him to be aware of.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
JACK M.
Anaheim, CA
Toyota Camry
Verified
auto care plus
Honest and dependable
Recommended