Reviews
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Patricia M.
Desloge, MO
Dodge Grand Caravan
Verified Customer
Patricia said she had a really good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Ed B.
Bonne Terre, MO
Ford Ranger
Verified Customer
Ed said he made an appointment and when he into the business, they took his vehicle in. 15 minutes later, he drove out. Everything was done and he was very pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Danielle A.
Bonne Terre, MO
Chevrolet Beretta
Verified Customer
Danielle said they were very nice, and they got her in and out. quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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LINDA O.
Bonne Terre, MO
Toyota Prius
Verified Customer
Not a surprise, but ouch.
Much more than we were planning on this month. Not totally surprised we needed a brake job along with the scheduled oil change, but a little forewarning would have been nice. I'm sure you saw that the brakes were going to need fixing soon at the last oil change just 5 weeks before, and probably at the one before, too. A word then would have allowed us to plan for it better.
Recommended
Brent H. from Auto Centers Service LLC responded on 10/08/2018
Linda,
Sorry that the brakes caught you by surprise. To be honest it kind of caught us by surprise also! We measure brake pad thickness when we do our 27 point inspection and try to estimate how much pad life remains. Within that 5 week time period your car went 6777 miles which is well above the average that we use to estimate remaining pad life. We will try to warn you earlier next time we see an issue arising. Thanks for your response and thank you for your business over the many years! We appreciate you!
MS
Maureen S.
Bonne Terre, MO
GMC Jimmy
Verified Customer
Maureen said they're great. Brent is really knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
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George S.
Bonne Terre, MO
Oldsmobile Eighty-Eight
Verified Customer
George said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Christy W.
Bonne Terre, MO
Dodge Avenger
Verified Customer
Christy said she's worked with Brent, the manager for many years and she trusts him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Ben L.
Missouri
Ford Police Interceptor
Verified Customer
Ben said the business does timely work. Their prices are good. Customer service was courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Allen E.
Bonne Terre, MO
Hyundai Sonata
Verified Customer
Allen said the staff did a good job and he had a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Susan P.
Farmington, MO
Chrysler Town & Country
Verified Customer
Susan said the employees were polite and friendly and the service was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Barbra W.
French Village, MO
Ford Explorer
Verified Customer
Barbara said the staff at this business seemed nice. They explained things to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ANGIE B.
Festus, MO
Dodge Grand Caravan
Verified Customer
Great service
The service was great as always! Thanks guys!
Recommended
Brent H. from Auto Centers Service LLC responded on 09/17/2018
Thank you for the opportunity to serve you! We really appreciate your business!
JR
Joe R.
Caledonia, MO
Honda Civic
Verified Customer
Joe said he really likes the staff at this business. Everything was super fast and they were honest. He appreciates that.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Karen C.
De Soto, MO
GMC Terrain
Verified Customer
Karen said she will recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Matt W.
Potosi, MO
Ford Police Interceptor
Verified Customer
Matt said they were very fast and communicated well. Everything has been taken care of.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Heather M.
Bonne Terre, MO
GMC Sierra 1500
Verified Customer
Spoke with Heather's husband. He said that they would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jesse W.
Bonne Terre, MO
Honda Pilot
Verified Customer
Jessie said the mechanic was quick and he didn't try to up sell him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ARTHUR G.
Bonne Terre, MO
GMC Terrain
Verified Customer
Oil change
Always have good service.
Recommended
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Brad H.
Bonne Terre, MO
Honda Accord Cpe
Verified Customer
Brad said the staff seem to do a good job when he takes his vehicles there.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Josh W.
Bonne Terre, MO
Mercury Sable
Verified Customer
Josh said he would recommend this business for service..
Recommended
This review was collected via phone interview by Customer Research Inc.