Reviews
JR
JEFF R.
Saint Louis, MO
Ford F-150
Verified Customer
Customer service
Typical friendly and quality service that I normally get. A snarky comment by the mechanic when he dropped the key at the front desk was off putting .. but easily overlooked.
Recommended
Brent H. from Auto Centers Service LLC responded on 09/06/2019
Thanks for your buisness Jeff. I heard our partially retired helper say something about your plates and told him it came off a little rude. He can be old an a little cranky at times. My apologies!
Brent
JL
John L.
Valles Mines, MO
Ford F-150
Verified Customer
John said he was mislead and the service wasn't covered under his warranty so it was an expensive fix. He said it wasn't the fault of the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
AK
Anthony K.
Fredericktown, MO
Ram 1500
Verified Customer
Anthony said the business did a great job and took care of his vehicle issues. He also said the service took a little bit longer than he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
TY
Timothy Y.
Poplar Bluff, MO
Ram Pickup
Verified Customer
Timothy said he took his pick up to the business. He said he had purchased a warranty and had to put a different motor on his vehicle at the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jerry P.
Bonne Terre, MO
Ford F-150
Verified Customer
Jerry said when he purchased his vehicle, it needed alignment and the power steering pump went out. He stated he bought his vehicle as is, but did not know these problems existed.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
MELINDA W.
Bonne Terre, MO
Dodge Pickup
Verified Customer
Your scheduling has always been prompt, the storefront is clean, you all are courteous and the service was fast and efficient. I have recommended your business to friends & family.
My husband & I have found a dependable business to meet our automotive repair needs.
Recommended
PM
Patricia M.
Desloge, MO
Dodge Grand Caravan
Verified Customer
Patricia said she had a really good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
HW
Harry W.
Bonne Terre, MO
Dodge Pickup
Verified Customer
Harry said he would have been happier if the service had been quicker and the cost was not so expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Mark M.
Bonne Terre, MO
Chevrolet Silverado 1500
Verified Customer
Mark said he had a punch card but forgot to show it to the employees until after he was billed. He was billed $300 and could have saved $50 if the card was shown to them 1st. The employees didn't adjust the price and told him they would take it next time.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
Margaret W.
Bonne Terre, MO
Chevrolet Cobalt
Verified Customer
Margaret said they were nice and got her in when she needed them to.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jeff H.
Park Hills, MO
Dodge Pickup
Verified Customer
Jeff said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brent H. from Auto Centers Service LLC responded on 03/22/2018
HEY JEFF! THANKS FOR THE GOOD REVIEW! I HOPE ALL IS GREAT WITH THE TRUCK NOW. YOUR BUSINESS IS APPRECIATED!
JK
Janie K.
Park Hills, MO
Dodge Grand Caravan
Verified Customer
Janie said she would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brent H. from Auto Centers Service LLC responded on 03/22/2018
JANIE, THANKS FOR SAYING YOU WOULD RECOMMEND US! WORD OF MOUTH IS THE BEST ADVERTISEMENT AROUND. WE APPRECIATE YOUR BUSINESS!
SW
Steve W.
Farmington, MO
Dodge Pickup
Verified Customer
Steve said the staff did a good job installing parts into his vehicle, but his dashboard got damaged during the service. He stated Brent was a very honest employee, whom he feels was very dependable, and has his back, no matter what. He would appreciate to see more savings or rewards for people who spend a lot of money at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Doug S.
Bonne Terre, MO
Mercury Grand Marquis
Verified Customer
Doug said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Ryan W.
Sainte Genevieve, MO
Jeep Commander
Verified Customer
Ryan said he didn't have any problems while dealing with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Shanna M.
Patterson, MO
Dodge Pickup
Verified Customer
Shanna said this business did a good job. However, the check engine light turned back on after she left the business and her vehicle was delayed a day because the parts were late.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Ralph S.
Imperial, MO
Chevrolet Monte Carlo
Verified Customer
Ralph said he had a good experience. He had good service and he is very happy. They are very knowledgeable and the manager is a good person.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
LISA B.
Belleview, MO
Ford Escape
Verified Customer
Friendly service
Was treated nice and was a clean waiting area
Recommended
MH
Misty H.
Irondale, MO
Dodge Caliber
Verified Customer
Misty said she would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Displaying all 19 Review