Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

621 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


DS
Dan S.
Brooklyn, OH
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2015
NEW MICHELIN TIRES
THE PRICE WAS VERY GOOD FOR THE NEW TIRES ( I CHECKED OTHER PLACES TOO) AND NO EXTRAS EITHER!1

MH
Mike H.
Burlington, KY
Chevrolet Avalanche
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Mike said the business did everything they were supposed to do and he was happy with the service. He is not local but would use them again if he was passing through.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Valley City, OH
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
Tire Repairs
They are always accommodating!

DP
Debbie P.
Broadview Heights, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Debbie said this business showed her what the problem was and resolved it in the same day. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

GO
Gary O.
Medina, OH
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Gary said this business was perfect and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

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Sherry S.
Brook Park, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Sherry said this business is very polite and they get the job done as promised. She greatly appreciates their service.
This review was collected via phone interview by Customer Research Inc.

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Nancy N.
Olmsted Falls, OH
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Nancy said they were nice and they fit her in when she had to go out of town, it was real quick.
This review was collected via phone interview by Customer Research Inc.

CN
Carol N.
Brook Park, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015
Great service
I was very happy with the service I received. Everyone was so friendly and the technician even sent me pics of the parts he was working on. They also had free shuttle service.
My husband found this place when looking to get an emissions test done and I am so glad he did, I wouldn't go anywhere else!

BT
Bob T.
Parma, OH
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2015 Category: Service
Bob said he has been with them ever since they opened up. He stated they do a good job all the way around, they always do.
This review was collected via phone interview by Customer Research Inc.

CV
Carol V.
Brook Park, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015
Quality service
Very welcoming and friendly staff. They go above and beyond to ensure the customer is satisfied. Definitely a customer for life.

SN
Sharon N.
Cleveland, OH
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
Sharon said the staff explained everything she needed to know about her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Brook Park, OH
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015
Carol Mc
I always feel comfortable coming to you with any problem my vehicle may have and you always take good care of my car and me. Very pleasant and accommodating. Thank you for keeping my vehicle running well.

AT
April and Jared T.
Bay Village, OH
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2015
Amazing customer service!
Laurie and Andy are always polite and willing to help! My husband and I have been long time customers and we will always go to Auto Repair Technology for repairs. Great work, great people.

BA
Bilaal A.
Brook Park, OH
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2015
Friendly
Good reliable service, somewhat expensive but worth it.

JS
Joshua S.
Cleveland, OH
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015
Fast and fair service
Amazing people in the front and back! They make you feel like they care about YOU and the work they do. To bad there aren't more places like ART

JD
James D.
Brook Park, OH
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2015
Convenient location and always friendly
I have recommended you to several friends and relatives who have patronized you. Nothing personal intended to you, Andy, but Laurie and I are running away to The Bahamas next week. We'll send post cards!

JV
Julia Ann V.
Parma Heights, OH
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2015
On time; Laurie is really friendly; go above and beyond.
Thanks for washing my car. That was above and beyond and greatly appreciated. Always on time and courteous. Laurie is the best and the manager too! Thanks.

NI
Nick I.
Spotsylvania, VA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2015 Category: Service
Nick said the prices could be more competitive and he would have liked a better deal. They replaced the rotors.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Parma Heights, OH
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2015 Category: Service
Spoke with Monique. She said the business is phenomenal. She has already recommended them to others. She did however have a problem with her vehicle rattling, which was fixed but now the problem is back again.
This review was collected via phone interview by Customer Research Inc.

RP
Rita P.
Brook Park, OH
Dodge Caliber
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/11/2015 Category: Service
Rita said she had an appointment at 9:00 am and had dropped her vehicle off at this business at 8:00 am. Her vehicle was not ready until 1:30 pm and she had to wait an additional 45 minutes for them to replace a light bulb.
This review was collected via phone interview by Customer Research Inc.