Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

639 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


MM
Margaret M.
Brook Park, OH
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Margaret said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AW
Ashley W.
Cleveland, OH
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Ashley said she scheduled an appointment with the business and they forgot to put her on the schedule.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Cleveland, OH
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Debbie said the facility provided her great service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brunswick, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Tim said the staff were very good.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
Brook Park, OH
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
they go out of their awy to be helpful
They Did A Great Job On Car And Heather Went The Extra Mile To Be Helpful Thanks

CR
Chris R.
Brook Park, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Chris said he was not completely satisfied with his experience, because they charged him $100 to look at the vehicle, which seemed high, and they told him his vehicle was no longer able to be driven.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Brook Park, OH
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Tony said the business is good.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Brook Park, OH
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Dan said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

EV
Ed V.
Brunswick, OH
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017
First timer
The staff was very pleasant, helpful and informative. Short wait time and the staff explained in detail my problem corrective action. My only downside is I live in Brunswick, for me not the neighborhood garage.

TG
Tony G.
Brook Park, OH
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Tony said the team always does excellent work.
This review was collected via phone interview by Customer Research Inc.

AF
Audrey F.
Brook Park, OH
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Audrey said the service was fast. However, she was charged $50 in towing fees when she was originally told that the tow would be free.
This review was collected via phone interview by Customer Research Inc.

DJ
Donald J.
Cleveland, OH
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Donald said the staff was able to analyze the situation and make certain recommendation as to what would need to be addressed first.
This review was collected via phone interview by Customer Research Inc.

CB
Cecelia B.
Cleveland, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Spoke with William. He said this business was good.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
North Olmsted, OH
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017
good price / honest employees / nice work!
ggod price /nice people

AW
Ashley W.
Brook Park, OH
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Ashley said this business had a long wait time. She recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Judy D.
Brook Park, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Judy said this business did not give her a paper like normal stating they did an inspection on the vehicle after the oil change. There was only one technician and the service took over an hour.
This review was collected via phone interview by Customer Research Inc.

KH
Karen H.
Middleburg Heights, OH
Toyota Venza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2017
maintance service
was able to have my car serviced and completed in the time frame stated. Suggested other maintenance services needed, not pushy, pleasant.

CN
Carol N.
Brook Park, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2017
Friendly service but...
The routine service took twice as long as quoted. They took the time to tell me what types of things should be done in the future, which was good, but when I asked for price quotes, they didn't have time to do them at that moment, promised to email the quote to me, and nearly a week later, I have not received them.

MS
Martin S.
Brook Park, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017 Category: Service
Martin said he was happy with the service he got from this business and he was pleased with the results.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
John said the business provides good service.
This review was collected via phone interview by Customer Research Inc.