I am sorry you were less than satisfied. Please understand we arrange for a private tow company as a convenience to our customers, but have no control on how quickly a tow truck responds, although I can assure you it is certainly quicker than if you would arrange for a tow on your own. The towing company attempts to service our clients as quickly as possible, but often weather conditions can greatly effect wait times. Thank you for your feedback.Auto Repair Technology
Maybe your manuals are more liberal but I felt I was being told to have unneeded repairs. Makes me wonder about your integrity?
I am sorry to see you were less than satisfied with your last visit. When it comes to fluid services there is a debate between the manufacturers who are in the business of selling cars (Perform as little maintenance as possible) and the repair side of the business where are goal is to make the vehicle last as long as possible. We perorm a fluid analysis using an approved method called fluid Rx.
But really none of the technical talk matters, It comes down to we strive for 100% satisfaction and we fell short of that mark. We welcome the oppurtunity to earn your business and go over the fluid analysis in greater detail so you understand better why the reccomendations were made.
Our goal is 100% satisfaction. If you hear a rattle, please bring the vehicle in and we will gladly look at.
Feel free to give us a call so we can get you scheduled.Auto Repair Technology