Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

638 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


CO
Christopher O.
Parma, OH
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Christopher said the business is honest and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CF
Charlotte F.
Brook Park, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Charlotte said they are always there for her and take her vehicle in right away. They always check over everything, every time she goes in and they always find something wrong. She lives alone and cannot afford to go in all the time to have work done. She would be happy if they did not check on things all the time.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Cleveland, OH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2015 Category: Service
Michael said the business is very polite and helpful.
This review was collected via phone interview by Customer Research Inc.

BF
Brad and Marlene F.
Parma Heights, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015
excellent service very knowledgeable
Auto Repair Technology has had our trust for many years.....never disappointed!!!

EF
Efren F.
Cleveland, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Efren said the business has excellent prices.
This review was collected via phone interview by Customer Research Inc.

ES
Emma S.
Cleveland, OH
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015
CUSTOMER SERVICE IS EXCELLENT,GREAT CARING TEAM!!
THE CUSTOMER SERVICE WAS GREAT,I LOVE THE FACTS THEY ACTUALLY CARE ABOUT FIXING THE VEHICLE PROPERLY NOT JUST A RUSH JOB, I DID HAVE TO GET MY OWN TRANSPORTAION BECAUSE THEY WERE OUT OF LOANER RENTALS FOR TWO DAYS,THAT WAS MY ONLY INCONVIENCE BECAUSE I HAD TO SPEND EXTRA MONEY TO GET ME A RENTAL BUT BESIDES THAT I LOVE THIS PLACE!!!

CE
Correa E.
Lakewood, OH
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015
Understanding
When money is tight an work needs to be done. I could not ask for a better service. Reasonable and visual understanding of situations in my vehicle. Break down on whats important amd the what can wait. Excellent from the front desk to the mechanics in the back. My business will continue here. Thank you all.

TG
Trudy G.
Middleburg Heights, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Trudy said the staff at the business is nice, genuine and respectful. They are very nice to deal with. They make her feel good and it is a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Brook Park, OH
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2015 Category: Service
Adam said they were very nice. They did what they had to do and provided transportation service.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Brook Park, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015
Quality and convenient service
We've taken 3 of our vehicles to ART, and always feel like we are getting honest work done, at a fair price. Shuttle service and the free loaner are the icing on the cake. Jonathan even remembered where we live, and is always a pleasant driver! Finally, we've found a shop where we aren't just a number and we can count on repairs that are needed, not just to add to the bottom line.

AL
Andrea and Frank L.
Cleveland, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
great service!
Great Service! Prompt service, loaner car nice and LORI is great!

GT
Geraldine and Jim T.
Brookpark, OH
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
Auto Repair
They are very fair, considerate and pay attention to detail.

DF
Diane F.
Strongsville, OH
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
Great Value, Great People!
My husband and I have been taking our cars to Auto Repair Technologies for about 6 mos now. They have gone out of their way to accommodate us, and I can't say enough about their great staff and service! They get the job done for half the cost of the dealership.

AB
Alice B.
Middleburg Heights, OH
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Alice said she has been with this business for a long time. They have always been there when she needed them and they have an excellent staff.
This review was collected via phone interview by Customer Research Inc.

SH
Shannon H.
Parma, OH
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Shannon said everything was simple and easy to go through.
This review was collected via phone interview by Customer Research Inc.

TL
Tamara L.
Cleveland, OH
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2015
excellent servicr, pricing and customer care.
My Durango is running like a brand new truck. Excellent service and excellent customer care as well.
Sincerely
Tamara Lanum

JM
Jose M.
Cleveland, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015
Awesome customer service
The people there are very nice and helpful. They have great money saving coupons.

RB
Robert B.
Parma, OH
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015
Friendly and servbice oriented!
Great service! They snuck me in before starting their day just to put on new windshield wipers. One broke because I was stupid.